Описание: In the world of industry and management, the service industry is unique. This book provides a comprehensive framework in which to discuss the unique management issues of the service industry, and looks into the special characteristics of services and the conditions necessary for success in the management of service organizations.
Описание: "The Leadership Challenge is still popular and relevant after 25 years for a reason: it is a classic. No one provides more practical real–world advice than Jim Kouzes and Barry Posner. This is the book on leadership that I recommend to all of my clients, and I think this is the greatest book on leadership ever written." MARSHALL GOLDSMITH, bestselling author, MOJO and What Got You Here Won?t Get You There "This is perhaps the most comprehensive field guide ever written for leaders. It has been a key part of my personal journey as a leader for years." PATRICK LENCIONI, president, The Table Group; bestselling author, The Five Dysfunctions of a Team and The Advantage "Jim Kouzes and Barry Posner have done it again! In this all–new fifth edition of The Leadership Challenge the bible for leaders everywhere they have taken their leadership ideas to new heights, befitting of the challenges leaders face in this global era." BILL GEORGE, author, True North; former chairman and CEO, Medtronic, Inc. "No book has ever chronicled the practices of true leadership better than The Leadership Challenge, and this updated edition deftly outlines how to be a phenomenal leader in the 21st century." CHIP CONLEY, founder, Joie de Vivre Hotels; author, PEAK and Emotional Equations "Now in its fifth edition, The Leadership Challenge has stood the test of time for good reason: it?s quite simply one of the best books you?ll ever read on leadership." KEN BLANCHARD, coauthor, The One Minute Manager® and Great Leaders Grow "I read The Leadership Challenge as a new manager building Oracle University and was deeply affected by it. It shaped me as a leader and influenced my career. Reading the fifth edition twenty years later, I am struck by how its wisdom stands the test of time while also providing fresh, relevant insights for leading at your best and mobilizing others to achieve the extraordinary." LIZ WISEMAN, author, Multipliers "The Leadership Challenge remains one of the five best books I have ever read. Twenty–five years after its first publication, I still continually recommend it to others looking to improve as leaders." JOHN C. MAXWELL, leadership expert; bestselling author, The 21 Irrefutable Laws of Leadership
Автор: Allison Название: Heroic Leadership ISBN: 0415628520 ISBN-13(EAN): 9780415628525 Издательство: Taylor&Francis Рейтинг: Цена: 6736.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Heroic Leadership is a celebration of our greatest heroes, from legends such as Mahatma Gandhi to the legions of unsung heroes who transform our world quietly behind the scenes. The authors argue that all great heroes are also great leaders. The term ‘heroic leadership’ is coined to describe how heroism and leadership are intertwined, and how our most cherished heroes are also our most transforming leaders. This book offers a new conceptual framework for understanding heroism and heroic leadership, drawing from theories of great leadership and heroic action. Ten categories of heroism are described: Trending Heroes, Transitory Heroes, Transparent Heroes, Transitional Heroes, Tragic Heroes, Transposed Heroes, Transitional Heroes, Traditional Heroes, Transforming Heroes, and Transcendent Heroes. The authors describe the lives of 100 exceptional individuals whose accomplishments place them into one of these ten hero categories. These 100 hero profiles offer supporting evidence for a new integration of theories of leadership and theories of heroism.
Автор: Tracy Brian Название: 12 Disciplines of Leadership Excellence: How Leaders Achieve ISBN: 0071809465 ISBN-13(EAN): 9780071809467 Издательство: McGraw-Hill Рейтинг: Цена: 4975.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.