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Benefits Management: Delivering Value from IS & IT Investments, John Ward


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Автор: John Ward
Название:  Benefits Management: Delivering Value from IS & IT Investments
Перевод названия: Управление выплатами
ISBN: 9780470094631
Издательство: Wiley
Классификация:
ISBN-10: 047009463X
Обложка/Формат: Hardback
Страницы: 418
Вес: 0.808 кг.
Дата издания: November 4, 2005
Серия: John wiley series in information systems
Язык: English
Иллюстрации: Illustrations
Размер: 23.67 x 16.92 x 2.77 cm
Читательская аудитория: Professional & vocational
Подзаголовок: Delivering value from is and it investments
Ссылка на Издательство: Link
Рейтинг:
Поставляется из: Англии
Дополнительное описание: Кол-во стр.: 288
Формат: 229 x 152
Дата издания: 2005
Круг читателей: general





The New HR Analytics: Predicting the Economic Value of Your Company`s Human Capital Investments

Автор: Fitz-enz Jac
Название: The New HR Analytics: Predicting the Economic Value of Your Company`s Human Capital Investments
ISBN: 0814416438 ISBN-13(EAN): 9780814416433
Издательство: McGraw-Hill
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Цена: 3024 р.
Наличие на складе: Есть (1 шт.)
Описание: In his landmark book The ROI of Human Capital, Jac Fitz-enz presented a system of powerful metrics for quantifying the contributions of individual employees to a company's bottom line. The New HR Analytics is another such quantum leap, reveal ing how to predict the value of future human capital investments. Using Fitz-enz's proprietary analytic model, readers learn how to measure and evaluate past and current returns.

By combining those results with focused business intelligence and applying the exclusive analytical tools in the book. Brimming with real world examples and input from thirty top HR practitioners and thought leaders, this groundbreaking book ushers in a new era in human resources and human capital management.

Corporate Value of Enterprise Risk Management

Автор: Segal Sim
Название: Corporate Value of Enterprise Risk Management
ISBN: 0470882549 ISBN-13(EAN): 9780470882542
Издательство: Wiley
Рейтинг:
Цена: 13613 р.
Наличие на складе: Поставка под заказ.

Описание: The ultimate guide to maximizing shareholder value through ERM The first book to introduce an emerging approach synthesizing ERM and value-based management, Corporate Value of Enterprise Risk Management clarifies ERM as a strategic business management approach that enhances strategic planning and other decision-making processes.

Value Stream Management: Eight Steps to Planning, Mapping, and Sustaining Lean Improvements [with CD]

Автор: Tapping Don, Shuker Tom, Luyster Tom
Название: Value Stream Management: Eight Steps to Planning, Mapping, and Sustaining Lean Improvements [with CD]
ISBN: 1563272458 ISBN-13(EAN): 9781563272455
Издательство: Taylor&Francis
Рейтинг:
Цена: 6461 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Demonstrating how to use mapping as part of a complete system for lean implementation, the authors stress the importance of reaching beyond single-point kaizens to ensure a sustainable lean implementation process. Includes a CD with checklists, forms, and worksheets.

One Page Talent Management: Eliminating Complexity, Adding Value

Автор: Effron Marc, Ort Miriam
Название: One Page Talent Management: Eliminating Complexity, Adding Value
ISBN: 1422166732 ISBN-13(EAN): 9781422166734
Издательство: McGraw-Hill
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Цена: 2749 р.
Наличие на складе: Поставка под заказ.

Описание: Argues that companies unwittingly add layers of complexity to their talent building models without evaluating whether those components add any value to the overall process. This book introduces One Page Talent Management (OPTM), a simple approach that accelerates a company`s ability to develop better leaders faster.

Автор: Reid
Название: Operations Management 2E Value Edition with Wiley Plus Set
ISBN: 0470103973 ISBN-13(EAN): 9780470103975
Издательство: Wiley
Цена: 13888 р.
Наличие на складе: Поставка под заказ.

Strategic value management

Автор: Stegmann, Juan Pablo
Название: Strategic value management
ISBN: 047046710X ISBN-13(EAN): 9780470467107
Издательство: Wiley
Рейтинг:
Цена: 9625 р.
Наличие на складе: Поставка под заказ.

Описание: Addresses common problems among business managers and other professionals involved in thinking about developing and managing organizations. This book integrates strategic management and business strategy into an innovative standard that introduces key metrics to strategic management and stock value creation.

Operations Rules: Delivering Customer Value Through Flexible Operations

Автор: Simchi-Levi David
Название: Operations Rules: Delivering Customer Value Through Flexible Operations
ISBN: 0262014742 ISBN-13(EAN): 9780262014748
Издательство: MIT Press
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Цена: 2651 р.
Наличие на складе: Поставка под заказ.

Описание:

In recent years, management gurus have urged businesses to adopt such strategies as just-in-time, lean manufacturing, offshoring, and frequent deliveries to retail outlets. But today, these much-touted strategies may be risky. Global financial turmoil, rising labor costs in developing countries, and huge volatility in the price of oil and other commodities can disrupt a company's entire supply chain and threaten its ability to compete. In Operations Rules, David Simchi-Levi identifies the crucial element in a company's success: the link between the value it provides its customers and its operations strategies. And he offers a set of scientifically and empirically based rules that management can follow to achieve a quantum leap in operations performance. Flexibility, says Simchi-Levi, is the single most important capability that allows firms to innovate in their operations and supply chain strategies. A small investment in flexibility can achieve almost all the benefits of full flexibility. And successful companies do not all pursue the same strategies. Amazon and Wal-Mart, for example, are direct competitors but each focuses on a different market channel and provides a unique customer value proposition--Amazon, large selection and reliable fulfillment; Wal-Mart, low prices--that directly aligns with its operations strategy. Simchi-Levi's rules--regarding such issues as channels, price, product characteristics, value-added service, procurement strategy, and information technology--transform operations and supply chain management from an undertaking based on gut feeling and anecdotes to a science.

Logistics Clusters: Delivering Value and Driving Growth

Автор: Sheffi Yossi
Название: Logistics Clusters: Delivering Value and Driving Growth
ISBN: 0262526794 ISBN-13(EAN): 9780262526791
Издательство: MIT Press
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Цена: 2186 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание:

How logistics clusters can create jobs while providing companies with competitive advantage.

Why is Memphis home to hundreds of motor carrier terminals and distribution centers? Why does the tiny island-nation of Singapore handle a fifth of the world's maritime containers and half the world's annual supply of crude oil? Which jobs can replace lost manufacturing jobs in advanced economies?

Some of the answers to these questions are rooted in the phenomenon of logistics clusters--geographically concentrated sets of logistics-related business activities. In this book, supply chain management expert Yossi Sheffi explains why Memphis, Singapore, Chicago, Rotterdam, Los Angeles, and scores of other locations have been successful in developing such clusters while others have not.

Sheffi outlines the characteristic "positive feedback loop" of logistics clusters development and what differentiates them from other industrial clusters; how logistics clusters "add value" by generating other industrial activities; why firms should locate their distribution and value-added activities in logistics clusters; and the proper role of government support, in the form of investment, regulation, and trade policy.

Sheffi also argues for the most important advantage offered by logistics clusters in today's recession-plagued economy: jobs, many of them open to low-skilled workers, that are concentrated locally and not "offshorable." These logistics clusters offer what is rare in today's economy: authentic success stories. For this reason, numerous regional and central governments as well as scores of real estate developers are investing in the development of such clusters.

View a trailer for the book at: http: //techtv.mit.edu/videos/22284-logistics-clusters-yossi-sheffi

Delivering training workshops

Автор: Chan, Janis Fisher
Название: Delivering training workshops
ISBN: 0470404671 ISBN-13(EAN): 9780470404676
Издательство: Wiley
Рейтинг:
Цена: 6188 р.
Наличие на складе: Поставка под заказ.

Описание: Offers step-by-step information that walks trainers through various phases of the workshop process. This book contains best practices for scheduling, notifying participants, introducing the program, setting up the space, practicing the presentation, engaging the participants, establishing rapport, preparing materials, and taking risks.

The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

Автор: Soudagar Reza, Iyer Vinay, Hildebrand Volker
Название: The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
ISBN: 007178697X ISBN-13(EAN): 9780071786973
Издательство: McGraw-Hill
Рейтинг:
Цена: 4124 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание:

"This excellent book makes it quite clear that your business has to focus on customer experience for 21st-century business success. It's more than refreshing to read the multiple case studies and well thought out approach and to hear the experienced voices of these authors. You've spent way too much time reading this endorsement. Read the book instead. It's so worth it."
--Paul Greenberg, author of "CRM at the Speed of Light"

"To differentiate yourself and delight your customers, you must manage your customers' experience with your goods or services, and your company. This invaluable book will show you why you must do this, and how to do it well."
--Henry Chesbrough, author of "Open Innovation" and Professor at the Haas School of Business, University of California Berkeley

"Technology advances are raising the human expectation of what an experience with a company can and should be. Finally, a book has been written that combines behavioral psychological, micro-economic, and technological considerations defining the customer experience edge."
--Paul D'Alessandro, Partner, PricewaterhouseCoopers

"As we move from Customer Experience 1.0 to Customer Experience 2.0, organizations and practitioners need a solid blueprint for success. Reza, Vinay, and Volker have created a clear and concise guide based on global best practices and proven principles. If you are ready to transform your organization, start by reading this book."
--Lior Arussy, President, Strativity Group, and author of "Customer Experience Strategy"

""The Customer Experience Edge" is an excellent book to gain insights on how to leverage customer experience as a competitive advantage. The case studies serve as recipes that can be added to, modified, or simply baked into business plans to improve or deliver an exceptional customer experience."
--Deb Dexter, Customer Service Director, Cardinal Health

About the Book:

Globalization and advanced technologies have given ever greater power to the person who decides if your business will succeed or fail--the customer. Whether your company serves consumers or other businesses, you can no longer compete on price and quality alone. To gain profits and market share, you have to deliver an experience that makes customers want to come back--and that sets you apart from the competition. You need to seize "The Customer Experience Edge."

Drawing on over sixty years of experience in shaping customer centric strategies and technologies for leading companies, three innovators bring you practical and proven ways to create your customer experience programs and overall business strategies. The key is to strike a balance between programs that are effective but prohibitively expensive and programs that fail to dedicate enough resources to be effective. In the middle ground lie the tools that everyone overlooks--foundational and disruptive technologies. These are the authors' main fields of expertise, and these are what make the customer experience profitable.

"The Customer Experience Edge" explains how to combine strategy, leadership, organizational change, and technology to: Develop products and services that are highly valued by customersForm bonds that keep clients from turning to competitorsTransform customers into your best advocates

It's a new world of business, and customers are keenly aware that their loyalty is valuable currency. "The Customer Experience Edge" gives you a cost-effective, sustainable way to provide an unforgettable experience that builds loyalty and turns it into real, measurable profits.

Beyond the Podium: Delivering Training and Performance to a Digital World

Автор: Allison Rossett
Название: Beyond the Podium: Delivering Training and Performance to a Digital World
ISBN: 0787955264 ISBN-13(EAN): 9780787955267
Издательство: Wiley
Рейтинг:
Цена: 4811 р.
Наличие на складе: Поставка под заказ.

Описание: Are you up to speed on the new directions in training and development? The digital age is infiltrating the training profession faster than most of us can stay breast of it. "Beyond the Podium", winner of the ISPI Book Award, will get you up to speed while also refreshing your understanding of the fundamentals. With a focus on the questions you're asking, Rossett and Sheldon open your eyes to the possibilities that are emerging - or already exist - as organizations move into new technologies and performance improvement. They examine the opportunities presented by e-learning, informal learning, independent learning, knowledge management, globalization, object-oriented design, wireless technologies, and more; while revisiting what makes great training, how to do an analysis, and evaluation strategies and tools. In "Beyond the Podium", Rossett and Sheldon redefine the nature and function of training and trainers as they offer: a tour of the possibilities; a guide to professional development; a focus on the questions you and others have; a wealth of featured interviews with experts in the field; varied and rich examples. "Beyond the Podium" will challenge, teach, excite, and inspire you. Most importantly, it will help you envision and build for the future - and get there fast! Vit the web site that accompanies this book and discover the elements of effective training, what other trainers are talking about, and much more!

Training for Results: Evidence-based Techniques, T emplates, and Tools for Designing and Delivering B reakthrough Training

Автор: Stone
Название: Training for Results: Evidence-based Techniques, T emplates, and Tools for Designing and Delivering B reakthrough Training
ISBN: 0470181753 ISBN-13(EAN): 9780470181751
Издательство: Wiley
Рейтинг:
Цена: 7219 р.
Наличие на складе: Поставка под заказ.

Описание: What makes some training programs successful while others produce disappointing results? The answer, says Ron Stone, lies in the processes trainers employ to determine needs, design and develop programs, deliver the training, and partner to get business results. It is time to reexamine these processes, says the author, and bring them into the twenty-first century. In "Aligning Training for Results", Stone provides a potent, comprehensive, and versatile resource to help guide trainers through assessing, designing, and delivering training solutions that achieve real and measurable results.


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