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Assessing Business Excellence, Porter And Tanner



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Цена: 5220р.
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Наличие: Поставка под заказ.  Есть в наличии на складе поставщика.
Склад Англия: 510 шт.  Склад Америка: 81 шт.  
При оформлении заказа до: 8 окт 2021
Ориентировочная дата поставки: конец Октября - начало Ноября

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Автор: Porter And Tanner
Название:  Assessing Business Excellence
Издательство: Elsevier Science
Классификация:
ISBN: 0750655178
ISBN-13(EAN): 9780750655170
Обложка/Формат: Paperback
Страницы: 468
Вес: 0.666 кг.
Дата издания: 17.12.2003
Серия: Business / Qty and env mgt
Язык: English
Издание: 2 rev ed
Иллюстрации: Black & white illustrations
Размер: 234 x 156 x 25
Читательская аудитория: Tertiary education (us: college)
Подзаголовок: A guide to business excellence and self-assessment
Ссылка на Издательство: Link
Рейтинг:
Поставляется из: Англии
Описание: Presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks.



Design for Growth: A Blueprint for Operational Excellence in Any Business

Автор: Duggan Kevin J.
Название: Design for Growth: A Blueprint for Operational Excellence in Any Business
ISBN: 0071768246 ISBN-13(EAN): 9780071768245
Издательство: McGraw-Hill
Рейтинг:
Цена: 3233 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание:

Design processes wisely.
Grow your business endlessly.

""Design for Operational Excellence" is a blueprint for a joined up, end-to-end designed operation that makes Operational Excellence a reality. The book excellently outlines the process of creating flow that every employee can see and, most importantly, fix without management intervention. Kevin Duggan's emphasis on creating standard work for abnormal flow hits one of the biggest gaps in most continuous improvement initiatives. This book will change the way that you think about continuous improvement and the case studies will demonstrate that it works."
-Philip Holt, Director, Customer Collaboration Online, Philips Consumer Lifestyle

"The approach outlined here can transform the phrase 'leapfrog the competition' from cliche to reality. Kevin's approach is clear, the method sound, and the results achievable. Don't just read this book: use it "
-Jack McQuellon, Global Parts Manager, Caterpillar Paving Products

"In "Design for Operational Excellence," Kevin Duggan provides a framework that focuses on the real endgame--levering operational excellence as a means of driving business growth. This book provides a comprehensive and systematic approach to designing and implementing value streams and supporting processes that will enable a business to assertively grow the top line as well as the bottom line."
-Al Mason, Corporate Director, Altra Business System, Altra Industrial Motion

About the Book:

The ability to implement and maintain improvement initiatives like Lean and Six Sigma is essential for improving quality, eliminating waste, reducing costs, and increasing output--but it's only the first step. Eventually, the improve-sustain-improve-sustain pattern itself becomes the end product. But it doesn't have to be this way.

Why make operational improvement a perpetual process when you can make "business growth" a perpetual process?

In this trailblazing book, Kevin Duggan--author of "Creating Mixed Model Value Streams" and founder of the Institute for Operational Excellence and Duggan Associates--takes you beyond Lean and Six Sigma to achieve true Operational Excellence. By developing a "design for operational excellence" you can leverage the operations side of the business to enable continuous growth.

"Design for Operational Excellence" provides the design criteria and guidelines that enable you to grow your business organically by refocusing management's attention from running the business to growing the business. Duggan takes you step by step through the new principles of Operational Excellence:

#1: Design Lean Value Streams
#2: Make Lean Value Streams Flow
#3: Make Flow Visual
#4: Create Standard Work for Flow
#5: Make Abnormal Flow Visual
#6: Create Standard Work for Abnormal Flow
#7: Have Employees in the Flow Improve the Flow
#8: Perform Offense Activities

Case studies illustrate how companies that applied Duggan's methods grew consistently over time by designing and implementing a lean flow of product to the customer. The result was a flow that "self healed" when interruptions occurred, which removed the need to manage flow. These methods work in any business environment, not just manufacturing. Everything from insurance, financial, and banking organizations to hospitals, mining companies, universities, and even government can benefit from the bottom-line and topline business results Duggan's methodology offers.

"Design for Operational Excellence" is the next great leap in the evolution of sustained business growth. Begin designing for growth now and stop reacting to customer needs. Instead, position your operation to provide customer solutions in changing markets, which will lead to profit and growth in even the most severe economic and market downturns.

The Executive`s Guide to Enterprise Social Media Strategy: How Social Networks Are Radically Transforming Your Business

Автор: Thomas David B., Barlow Mike
Название: The Executive`s Guide to Enterprise Social Media Strategy: How Social Networks Are Radically Transforming Your Business
ISBN: 0470886021 ISBN-13(EAN): 9780470886021
Издательство: Wiley
Рейтинг:
Цена: 4041 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: An actionable framework for developing and executing successful social media strategies supporting collaboration, teamwork and communication in modern corporations Using straightforward language, this book offers real-world stories and revealing anecdotes to demonstrate how executives and business leaders develop successful corporate social media strategies. High level guidance to developing the practical business frameworks and policies necessary for implementing and managing successful corporate social media strategies Describes the actual processes, organizational structures, and technology platforms required to develop and execute a strategy of continuous engagement with customers, partners, and stakeholders Provides both how-to advice as well as best practices on creating an enterprise social networking strategy Other titles by Barlow: Partnering with the CIO: The Future of IT Sales Seen Though the Eyes of Decision Makers An executive handbook and referencefor social media strategy planning and development, The Executive's Guide to Enterprise Social Media Strategy answers all the questions you have on this topic, including why every corporation needs a social media strategy and how it can be successfully leveraged to achieve business objectives.

Foundations of Corporate Success: How Business Strategies Add Value

Автор: Kay, John (Professor of Economics, London Business
Название: Foundations of Corporate Success: How Business Strategies Add Value
ISBN: 019828988X ISBN-13(EAN): 9780198289883
Издательство: Oxford Academ
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Цена: 4773 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Presenting a different approach to questions of business strategy, this book answers vital questions about success and failure in industry. It gives an analysis of the source of `competitive advantage` and examines how the business strategies of the world`s leading companies affect their financial performance.

The Paradox of Excellence: How Great Performance Can Kill Your Business

Автор: David Mosby
Название: The Paradox of Excellence: How Great Performance Can Kill Your Business
ISBN: 0787981397 ISBN-13(EAN): 9780787981396
Издательство: Wiley
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Цена: 2540 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Are you striving for excellence yet find your efforts increasingly taken for granted and undervalued? You're not alone. Many companies discover their improved performance doesn't translate into higher perceived value. In fact, it simply shifts the customer's expectations upward, causing the customer to take the new, improved performance for granted. High-performance companies unwittingly create unrealistic ctomer expectations that become impossible to meet. In this important book, the authors use a realistic story that illustrates the paradox of excellence¾the better you perform, the more invisible you become to everything but bad news¾shows the symptoms and causes, and provides clear guidance for overcoming this perplexing dilemma. The Paradox of Excellence introduces an entertaining story with characters that are easy to relate to, ideas that can be readily implemented, and a practical framework for achieving long-term success.

The Oliver Wight Class A Checklist for Business Excellence, 6th Edition

Автор: Oliver Wight International, Inc.
Название: The Oliver Wight Class A Checklist for Business Excellence, 6th Edition
ISBN: 047174106X ISBN-13(EAN): 9780471741060
Издательство: Wiley
Рейтинг:
Цена: 8085 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: This 6 th edition by Oliver Wight is a fundamental upgrade from the 5 th editon. OW has broadened the scope and standard to develop a step--change revision in line with OW's current best practice model. The Class A standard focuses on a longer term "journey" of business improvement, incorporating multiple consecutive business "change programs" and initiatives. This edition includes a full business scope and has broader applications to service and non--manufacturing organizations in addition to their traditional appeal to the manufacturing industry.

Winning the knowledge transfer race; how raytheon, general electric, and ibm use knowledge management to drive business excellence

Автор: English
Название: Winning the knowledge transfer race; how raytheon, general electric, and ibm use knowledge management to drive business excellence
ISBN: 0071457941 ISBN-13(EAN): 9780071457941
Издательство: McGraw-Hill
Цена: 2078 р.
Наличие на складе: Поставка под заказ.

Описание: Effective knowledge transfer creates firms with a supply of intellectual capital that innovates quickly and converts knowledge into value and profit. This book examines the practices of IBM, Raytheon, Verizon, Xerox, Buckman Labs, GE, and Toyota in knowledge transfer, benchmarking, and process improvement.

Achieving Class A Business Excellence: An Executiv e?s Perspective

Автор: Groves
Название: Achieving Class A Business Excellence: An Executiv e?s Perspective
ISBN: 0470260343 ISBN-13(EAN): 9780470260340
Издательство: Wiley
Рейтинг:
Цена: 4041 р.
Наличие на складе: Невозможна поставка.

Описание: A tough, challenging, and eventful journey is outlined in this cutting-edge business story. Greg, the company President, uses the latest edition of the trusted industry standard, The Oliver Wight Class A Checklist for Business Excellence, to transform his business from mediocrity to industry leading performance.

The Innovation Playbook + Web Site: A Revolution in Business Excellence

Автор: Webb Nicholas J., Sander Peter
Название: The Innovation Playbook + Web Site: A Revolution in Business Excellence
ISBN: 047063796X ISBN-13(EAN): 9780470637968
Издательство: Wiley
Рейтинг:
Цена: 4909 р.
Наличие на складе: Поставка под заказ.

Описание: The Innovation Playbook is positioned at the crossroads of conventional innovation books and books on business excellence. Part I examines innovation in corporate culture today, why innovation fails in this culture, and how failed innovation puts the corporation at risk. Part II starts out by connecting successful innovation to a deep and thorough understanding of the customer. From there, it lays in a process for managing innovation successfully, ending up with a complete formula for building an innovation-centered organization. Along the way it gives plenty of anecdotes and examples of successfuland unsuccessfulinnovation, useful and practical tips for corporate executives and innovators to follow, and a complete understanding of successful innovation and how it works. Readers of The Innovation Playbook will be well prepared to get their CIMS certification as well as to implement a successful innovation culture in real corporate life.

Business Excellence

Автор: Patel Suresh
Название: Business Excellence
ISBN: 1498751245 ISBN-13(EAN): 9781498751247
Издательство: Taylor&Francis
Рейтинг:
Цена: 2252 р.
Наличие на складе: Поставка под заказ.

Описание: An organization seeking to sustain and continually improve its competitive performance over many years must have a strategy – a Business Excellence Strategy.This book guides and illustrates the strategic journey to excellence, from major initiatives through everyday improvement programs, and helps the reader achieve of important strategic objectives and goals. This business excellence program will unite employees, internal and external customers, and suppliers through a common set of goals. It will help your organization improve at a pace that will outperform the competition and will elevate your company's reputation and marketshare.

Responsible business

Автор: Tolhurst, Nick Pohl, Manfred
Название: Responsible business
ISBN: 0470712422 ISBN-13(EAN): 9780470712429
Издательство: Wiley
Рейтинг:
Цена: 3117 р.
Наличие на складе: Поставка под заказ.

Описание: An easy to use, jargon free manual to running a CSR strategy in real business. Research by communications group BT found that nearly half of young professionals would turn away from an employer that lacked good corporate social responsibility policies. Many of the world`s leading organisations (e.

Service Management : Strategy and Leadership in Service Business, 3rd Edition

Автор: Richard Normann
Название: Service Management : Strategy and Leadership in Service Business, 3rd Edition
ISBN: 0471494399 ISBN-13(EAN): 9780471494393
Издательство: Wiley
Рейтинг:
Цена: 4388 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: In the world of industry and management producing 'intangible products' poses unique challenges. This book provides a comprehensive framework on these unique management issues and looks into the special characteristics of services and conditions necessary for success in the management of service organizations This classic book, as relevant as ever and updated, provides a set of ideas which has proved its power and validity beyond the fads of the moment, over an extended period of time. A book that is at the same time very holistic and conceptual, and yet both easy to grasp and to translate into practical actio It also evokes an alternative perspective on services, namely that of refocusing attention from the production and the product to the value creation process of customers. With these perspectivess every company todays needs to see itself as a service company. The book stresses the need for a streamlined service management system and analyses and illustrates growth strategies and the nature of innovation -but above all it emphasizes the special role played by good leadership. In particular, this edition looks at the role of technology in services as well as - more generally -the role of services in society. Of great value to managers and academics involved in the service industry this practical book, which has been translated into eight languages, will stimulate people to analyse and act on their situations.

Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Third Edition

Автор: Graban Mark
Название: Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Third Edition
ISBN: 1498743250 ISBN-13(EAN): 9781498743259
Издательство: Taylor&Francis
Рейтинг:
Цена: 4965 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line.This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization.The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book.Mark Graban is also the co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Frontline Staff in Sustainable Continuous Improvements, which is also a Shingo Research Award recipient. Mark and Joe also wrote The Executive’s Guide to Healthcare Kaizen.


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