Design processes wisely. Grow your business endlessly.
""Design for Operational Excellence" is a blueprint for a joined up, end-to-end designed operation that makes Operational Excellence a reality. The book excellently outlines the process of creating flow that every employee can see and, most importantly, fix without management intervention. Kevin Duggan's emphasis on creating standard work for abnormal flow hits one of the biggest gaps in most continuous improvement initiatives. This book will change the way that you think about continuous improvement and the case studies will demonstrate that it works." -Philip Holt, Director, Customer Collaboration Online, Philips Consumer Lifestyle
"The approach outlined here can transform the phrase 'leapfrog the competition' from cliche to reality. Kevin's approach is clear, the method sound, and the results achievable. Don't just read this book: use it " -Jack McQuellon, Global Parts Manager, Caterpillar Paving Products
"In "Design for Operational Excellence," Kevin Duggan provides a framework that focuses on the real endgame--levering operational excellence as a means of driving business growth. This book provides a comprehensive and systematic approach to designing and implementing value streams and supporting processes that will enable a business to assertively grow the top line as well as the bottom line." -Al Mason, Corporate Director, Altra Business System, Altra Industrial Motion
About the Book:
The ability to implement and maintain improvement initiatives like Lean and Six Sigma is essential for improving quality, eliminating waste, reducing costs, and increasing output--but it's only the first step. Eventually, the improve-sustain-improve-sustain pattern itself becomes the end product. But it doesn't have to be this way.
Why make operational improvement a perpetual process when you can make "business growth" a perpetual process?
In this trailblazing book, Kevin Duggan--author of "Creating Mixed Model Value Streams" and founder of the Institute for Operational Excellence and Duggan Associates--takes you beyond Lean and Six Sigma to achieve true Operational Excellence. By developing a "design for operational excellence" you can leverage the operations side of the business to enable continuous growth.
"Design for Operational Excellence" provides the design criteria and guidelines that enable you to grow your business organically by refocusing management's attention from running the business to growing the business. Duggan takes you step by step through the new principles of Operational Excellence:
#1: Design Lean Value Streams #2: Make Lean Value Streams Flow #3: Make Flow Visual #4: Create Standard Work for Flow #5: Make Abnormal Flow Visual #6: Create Standard Work for Abnormal Flow #7: Have Employees in the Flow Improve the Flow #8: Perform Offense Activities
Case studies illustrate how companies that applied Duggan's methods grew consistently over time by designing and implementing a lean flow of product to the customer. The result was a flow that "self healed" when interruptions occurred, which removed the need to manage flow. These methods work in any business environment, not just manufacturing. Everything from insurance, financial, and banking organizations to hospitals, mining companies, universities, and even government can benefit from the bottom-line and topline business results Duggan's methodology offers.
"Design for Operational Excellence" is the next great leap in the evolution of sustained business growth. Begin designing for growth now and stop reacting to customer needs. Instead, position your operation to provide customer solutions in changing markets, which will lead to profit and growth in even the most severe economic and market downturns.
Описание: An actionable framework for developing and executing successful social media strategies supporting collaboration, teamwork and communication in modern corporations Using straightforward language, this book offers real-world stories and revealing anecdotes to demonstrate how executives and business leaders develop successful corporate social media strategies. High level guidance to developing the practical business frameworks and policies necessary for implementing and managing successful corporate social media strategies Describes the actual processes, organizational structures, and technology platforms required to develop and execute a strategy of continuous engagement with customers, partners, and stakeholders Provides both how-to advice as well as best practices on creating an enterprise social networking strategy Other titles by Barlow: Partnering with the CIO: The Future of IT Sales Seen Though the Eyes of Decision Makers An executive handbook and referencefor social media strategy planning and development, The Executive's Guide to Enterprise Social Media Strategy answers all the questions you have on this topic, including why every corporation needs a social media strategy and how it can be successfully leveraged to achieve business objectives.
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Описание: Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line.This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization.The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book.Mark Graban is also the co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Frontline Staff in Sustainable Continuous Improvements, which is also a Shingo Research Award recipient. Mark and Joe also wrote The Executive’s Guide to Healthcare Kaizen.
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