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Service Productivity Management / Improving Service Performance using Data Envelopment Analysis (DEA), Sherman H. David, Zhu Joe



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Автор: Sherman H. David, Zhu Joe
Название:  Service Productivity Management / Improving Service Performance using Data Envelopment Analysis (DEA)
ISBN: 9780387332116
Издательство: Springer
Классификация:
ISBN-10: 0387332111
Обложка/Формат: Mixed media product
Страницы: 350
Вес: 0.668 кг.
Дата издания: 14.08.2006
Язык: English
Издание: 2006
Иллюстрации: 64 black & white illustrations, 63 black & white t
Размер: 239 x 182 x 28
Читательская аудитория: Professional & vocational
Подзаголовок: Improving service performance using data envelopment analysis (dea)
Ссылка на Издательство: Link
Рейтинг:
Поставляется из: Германии
Дополнительное описание: Формат: 235x155
Илюстрации: 64
Круг читателей: Business and industry service managers, academics and MBA students
Ключевые слова: DEA
productivity
service
management
Data envelopment analysis
benchmarking
Sherman
Zhu
banking
Язык: eng
Оглавление: Foreword.- Preface.- Management of service organization productivity.- Data envelopment analysis explained.- DEA concepts for managers: Applying and managing productivity with DEA.- Solving DEA using DEAFrontier software.- DEA model extensions.- Managing bank productivity.- Quality-adjusted DEA (Q-DEA).- Applying DEA to health care organizations.- Government productivity management.- Multidimensional quality of life measure.- Hedge fund performance evaluation.- References.- Index.- About the authors.- About the CD-DOM.





Introduction to the Theory and Application of Data Envelopment Analysis

Автор: Thanassoulis
Название: Introduction to the Theory and Application of Data Envelopment Analysis
ISBN: 0792374290 ISBN-13(EAN): 9780792374299
Издательство: Springer
Рейтинг:
Цена: 21366 р.
Наличие на складе: Поставка под заказ.

Описание: Intends to introduce the reader to DEA. This book is aimed at those who have had no prior exposure to DEA and wish to learn how it works, its key uses, and the mechanics of using it. It is suitable for students on degree or training courses.

Material Flow Management / Improving Cost Efficiency and Environmental Performance

Автор: Wagner Bernd, Enzler Stefan
Название: Material Flow Management / Improving Cost Efficiency and Environmental Performance
ISBN: 3790815918 ISBN-13(EAN): 9783790815917
Издательство: Springer
Рейтинг:
Цена: 16746 р.
Наличие на складе: Поставка под заказ.

Описание: The implementation of material flow management offers enterprises a high potential for realizing new economic competitive advantages. The eco-efficient optimization of material flows aims at reducing costs while simultaneously achieving long-term sustainability with regard to ecological and societal aspects. Knowledge of existing methods and the latest trends is a key prerequisite for successfully implementing, refining and disseminating material flow management approaches. This book summarises the fundamental concepts and tools of material flow management and presents the newest methods and findings. Case studies illustrate the results from recent research projects conducted in cooperation with industrial companies. The book thereby provides an up-to-date overview of the subject of material flow management for science and practice.

Quantitative Models for Performance Evaluation and Benchmarking / Data Envelopment Analysis with Spreadsheets and DEA Excel Solver

Автор: Zhu Joe
Название: Quantitative Models for Performance Evaluation and Benchmarking / Data Envelopment Analysis with Spreadsheets and DEA Excel Solver
ISBN: 1402070829 ISBN-13(EAN): 9781402070822
Издательство: Springer
Рейтинг:
Цена: 18474 р.
Наличие на складе: Поставка под заказ.

Описание: It is difficult to evaluate an organization's performance when there are multiple inputs and multiple outputs to the system. The difficulties are further enhanced when the relationships between the inputs and the outputs are complex and involve unknown tradeoffs. This book introduces DEA as a multiple-measure performance evaluation and benchmarking tool. The focus of performance evaluation and benchmarking is shifted from characterizing performance in terms of single measures to evaluating performance as a multidimensional systems perspective.New DEA models and approaches are presented to deal with performance evaluation problems in a variety of contexts. A context-dependent DEA measures the relative attractiveness of similar operations/processes/products. Sensitivity analysis techniques can be easily applied and used to identify critical performance measures. Value chain efficiency models and DEA benchmarking models can be utilized to study the impact of information technology (IT) investments. These models can help organizations better understand the real impact of their IT investments and integrate technology more efficiently and effectively for the future.Conventional and new DEA approaches are presented and discussed using spreadsheets - one of the most effective ways to analyze and evaluate decision alternatives. The user can easily develop and customize new DEA models based upon these spreadsheets.This book also provides easy-to-use DEA software - DEA Excel Solver. This DEA Excel Solver is an Add-In for MicrosoftВ® Excel and provides a custom menu of DEA approaches, which include more than 150 different DEA models. It is an extremely powerful tool that can assist decision-makers in benchmarking and analyzing complex operational efficiency issues in manufacturing organizations as well as evaluating processes in banking, retail, franchising, health care, e-business, public services and many other industries. The DEA Excel Solver does not set limit on the number of units, inputs or outputs. With the capacity of Excel Solver, the DEA Excel Solver can deal with large sized performance evaluation tasks. For a free version of DEA Excel Solver, please visit www.deafrontier.com.

Introduction to Data Envelopment Analysis and Its Uses / With DEA-Solver Software and References

Автор: Cooper William W., Seiford Lawrence M., Tone Kaoru
Название: Introduction to Data Envelopment Analysis and Its Uses / With DEA-Solver Software and References
ISBN: 0387285806 ISBN-13(EAN): 9780387285801
Издательство: Springer
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Цена: 9350 р.
Наличие на складе: Поставка под заказ.

Описание: Introduction to Data Envelopment Analysis and Its Uses: With DEA-Solver Software and References has been carefully designed by the authors to provide a systematic introduction to DEA and its uses as a multifaceted tool for evaluating problems in a variety of contexts.

Data Envelopment Analysis

Автор: Cooper
Название: Data Envelopment Analysis
ISBN: 0387452818 ISBN-13(EAN): 9780387452814
Издательство: Springer
Рейтинг:
Цена: 11549 р.
Наличие на складе: Поставка под заказ.

Описание: Provides a systematic introduction to Data envelopment analysis (DEA) and its uses as a multifaceted tool for evaluating problems in a variety of contexts. This book presents an understanding of DEA and the topics elucidates DEA methodology. It is a useful tool for economists, and applied mathematicians to study economic performance issues.

Modeling Data Irregularities and Structural Complexities in Data Envelopment Analysis

Автор: Zhu Joe, Cook Wade D.
Название: Modeling Data Irregularities and Structural Complexities in Data Envelopment Analysis
ISBN: 0387716068 ISBN-13(EAN): 9780387716060
Издательство: Springer
Рейтинг:
Цена: 15014 р.
Наличие на складе: Поставка под заказ.

Описание: In a relatively short period of time, data envelopment analysis (DEA) has grown into a powerful analytical tool for measuring and evaluating performance. DEA is computational at its core. This book deals with the micro aspects of handling and modeling data issues in DEA problems.

Handbook on Data Envelopment Analysis

Автор: Cooper William W., Seiford Lawrence M., Zhu Joe
Название: Handbook on Data Envelopment Analysis
ISBN: 1402077971 ISBN-13(EAN): 9781402077975
Издательство: Springer
Рейтинг:
Цена: 21939 р.
Наличие на складе: Поставка под заказ.

Описание: This Handbook has been developed as a comprehensive reference for researchers, students and practitioners. It reflects the state-of-the-art in Data Envelopment Analysis. It also represents a milestone in the progression of a continuously advancing methodology. which has extensive utility. Written by experts - who are the major research contributors to the topics covered - the Handbook is organized in three sections. The first section is a comprehensive examination of the basic DEA models and DEA extensions. The second section consists of a collection of coverages by persons experienced in applications to the areas of banking, education, sports, retailing, health care, etc. The final section is a review of current DEA software technology.

Data Envelopment Analysis

Автор: Subhash C. Ray
Название: Data Envelopment Analysis
ISBN: 0521802563 ISBN-13(EAN): 9780521802567
Издательство: Cambridge Academ
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Цена: 8080 р.
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Описание: Using the neo-classical theory of production economics as the analytical framework, this book provides a unified and easily comprehensible, yet fairly rigorous, exposition of the core literature on data envelopment analysis (DEA) for readers based in different disciplines. The various DEA models are developed as nonparametric alternatives to the econometric models. Apart from the standard fare consisting of the basic input- and output-oriented DEA models formulated by Charnes, Cooper, and Rhodes, and Banker, Charnes, and Cooper, the book covers more recent developments, such as the directional distance function, free disposal hull (FDH) analysis, non-radial measures of efficiency, multiplier bounds, mergers and break-up of firms, and measurement of productivity change through the Malmquist total factor productivity index.

The chapter on efficiency measurement using market prices provides the critical link between DEA and the neo-classical theory of a competitive firm. The book also covers several forms of stochastic DEA in detail.

New Efficiency Theory / With Applications of Data Envelopment Analysis

Автор: Sengupta Jati K.
Название: New Efficiency Theory / With Applications of Data Envelopment Analysis
ISBN: 3540140131 ISBN-13(EAN): 9783540140139
Издательство: Springer
Рейтинг:
Цена: 17901 р.
Наличие на складе: Поставка под заказ.

Описание: New efficiency theory refers to the various parametric and semi-parametric methods of estimating production and cost frontiers, which include data envelopment analysis (DEA) with its diverse applications in management science and operations research. This monograph develops and generalizes the new efficiency theory by highlighting the interface between economic theory and operations research.Some of the outstanding features of this monograph are: (1) integrating the theory of firm efficiency and industry equilibrium, (2) emphasizing growth efficiency in a dynamic setting, (3) incorporating uncertainty of market demand and prices, and (4) the implications of group efficiency by sharing investments. Applications discuss in some detail the growth and decline of US computer industry, and the relative performance of mutual fund portfolios.

Efficiency models in data envelopment analysis

Автор: Sengupta, Jati K. Sahoo, Biresh
Название: Efficiency models in data envelopment analysis
ISBN: 0230018866 ISBN-13(EAN): 9780230018860
Издательство: Springer
Рейтинг:
Цена: 13859 р.
Наличие на складе: Невозможна поставка.

Описание: Discusses the techniques and their economic applications for modern industries like computer, pharmaceutical, banking and other manufacturing. Both econometric and mathematical programming techniques are analyzed. The industrial applications emphasize the various aspects of R&D spending, advertisement expenditure and imperfect market structures.

Modeling Performance Measurement / Applications and Implementation Issues in DEA

Автор: Cook Wade D., Zhu Joe
Название: Modeling Performance Measurement / Applications and Implementation Issues in DEA
ISBN: 038724137X ISBN-13(EAN): 9780387241371
Издательство: Springer
Рейтинг:
Цена: 12704 р.
Наличие на складе: Поставка под заказ.

Описание: Modeling Performance Measurement: Applications and Implementation Issues in DEA presents unified results from several authors’ recent DEA research. These new DEA methodology and techniques are developed in application-driven scenarios that go beyond the identification of the best-practice frontier and seek solutions to aid managerial decisions. These new DEA developments are well-grounded in real world applications. Both DEA researchers and practitioners will find this book helpful. Theory is provided for DEA researchers for further development and possible extensions. However, it should also be mentioned that each theory is presented in practical terms with numerical examples, simple real management cases and verbal descriptions. These concrete examples will be of value to researchers, students, and practitioners.

High Performance Data Mining and Big Data Analytics

Автор: Hassibi Khosrow, Dean Jared
Название: High Performance Data Mining and Big Data Analytics
ISBN: 1118618041 ISBN-13(EAN): 9781118618042
Издательство: Wiley
Рейтинг:
Цена: 6531 р.
Наличие на складе: Поставка под заказ.

Описание: With big data analytics comes big insights into profitability Big data is big business. But having the data and the computational power to process it isn`t nearly enough to produce meaningful results.


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