Автор: Galka, Robert J. Baran, Roger Joseph Название: Customer relationship management ISBN: 1138919519 ISBN-13(EAN): 9781138919518 Издательство: Taylor&Francis Рейтинг: Цена: 52635 р. Наличие на складе: Поставка под заказ.
Описание: This book balances the behavioral and database aspects of customer relationship management, providing students with a comprehensive introduction to an often overlooked, but important aspect of marketing strategy. Baran and Galka deliver a book that helps students understand how an enhanced customer relationship strategy can differentiate an organization in a highly competitive marketplace. This edition has several new features: Updates that take into account the latest research and changes in organizational dynamics, business-to-business relationships, social media, database management, and technology advances that impact CRM New material on big data and the use of mobile technology An overhaul of the social networking chapter, reflecting the true state of this dynamic aspect of customer relationship management today A broader discussion of the relationship between CRM and the marketing function, as well as its implications for the organization as a whole Cutting edge examples and images to keep readers engaged and interested A complete typology of marketing strategies to be used in the CRM strategy cycle: acquisition, retention, and win-back of customers With chapter summaries, key terms, questions, exercises, and cases, this book will truly appeal to upper-level students of customer relationship management. Online resources, including PowerPoint slides, an instructor’s manual, and test bank, provide instructors with everything they need for a comprehensive course in customer relationship management.
Автор: Mondi, Robert Joseph Corrigan, Peter L. Название: Student handbook of greek & english grammar ISBN: 1624660371 ISBN-13(EAN): 9781624660375 Издательство: Gazelle Book Services Рейтинг: Цена: 7834 р. Наличие на складе: Невозможна поставка.
Описание: The study of classical languages by earlier generations of English-speaking students was greatly facilitated by the study of English grammar in the schools, a tradition now out of favor but one that emphasized precisely the concepts, terms, and constructions needed for the study of Greek and Latin. Recent classical language textbooks, while presuming little or no grammatical sophistication on the part of their students, often provide little more by way of remediation than definitions of grammatical terminology. A Student Handbook of Greek and English Grammar offers a student-friendly comparative exposition of English and ancient Greek grammatical principles that will prove a valuable supplement to a wide range of beginning Greek textbooks as well as a handy reference for those continuing on to upper-level courses.
Автор: Corrigan, Peter L. Mondi, Robert Joseph Название: Student handbook of latin & english grammar ISBN: 1624661300 ISBN-13(EAN): 9781624661303 Издательство: Gazelle Book Services Рейтинг: Цена: 2936 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The study of classical languages by earlier generations of English-speaking students was greatly facilitated by the study of English grammar in the schools, a tradition now out of favor but one that emphasized precisely the concepts, terms, and constructions needed for the study of Greek and Latin. A Student Handbook of Latin and English Grammar offers a student-friendly comparative exposition of English and Latin grammatical principles that will prove a valuable supplement to a wide range of beginning Latin textbooks as well as a handy reference for those continuing on to upper-level courses.
Автор: Mondi Robert Joseph Название: Student Handbook of Greek & English Grammar ISBN: 1624660363 ISBN-13(EAN): 9781624660368 Издательство: Gazelle Book Services Рейтинг: Цена: 2936 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The study of classical languages by earlier generations of English-speaking students was greatly facilitated by the study of English grammar in the schools, a tradition now out of favor but one that emphasized precisely the concepts, terms, and constructions needed for the study of Greek and Latin. Recent classical language textbooks, while presuming little or no grammatical sophistication on the part of their students, often provide little more by way of remediation than definitions of grammatical terminology. A Student Handbook of Greek and English Grammar offers a student-friendly comparative exposition of English and ancient Greek grammatical principles that will prove a valuable supplement to a wide range of beginning Greek textbooks as well as a handy reference for those continuing on to upper-level courses.
Автор: Remini, Robert V. Название: Joseph Smith ISBN: 067003083X ISBN-13(EAN): 9780670030835 Издательство: Random House (USA) Рейтинг: Цена: 2046 р. Наличие на складе: Нет в наличии.
Автор: Spruill, William J. Wade, William E. Dipiro, Joseph T. Blouin, Robert A. Pruemer, Jane M. Название: Concepts in clinical pharmacokinetics ISBN: 1585283878 ISBN-13(EAN): 9781585283873 Издательство: Eurospan Рейтинг: Цена: 15875 р. Наличие на складе: Нет в наличии.
Описание: Concepts in Clinical Pharmacokinetics has helped thousands of students and practitioners through five editions by simplifying a complex subject. The authors have thoroughly reviewed, revised, and redesigned the text to enhance the reader's grasp of the material. This 6th Edition offers a superior approach to understanding pharmacokinetics through extensive use of clinical correlates, figures, and questions and answers.Inside you will find:Content broken into 15 easy-to-follow lessons, perfect for a semester.Practice quizzes in 11 chapters to chart progress.Four chapters completely devoted to clinical cases.More information on hemodialysisMore on pharmacogeneticsMore on plasma concentration versus time curve (AUC) calculationsA phenytoin ""cheat sheet"" to help you through the calculations mazeNew vancomycin cases based on higher desired vancomycin levels and trough-only dose estimationsMore on modified diet in renal disease (MDRD) formula versus Cockcroft-Gault (CG) formula methodsMore theory and problems on extended interval aminoglycosides.
Автор: Straubhaar, Joseph D. Larose, Robert Davenport, Lucinda Название: Media now ISBN: 1305950844 ISBN-13(EAN): 9781305950849 Издательство: Cengage Learning Рейтинг: Цена: 11977 р. Наличие на складе: Поставка под заказ.
Описание: Reflecting the latest developments and emerging issues from the field, MEDIA NOW: UNDERSTANDING MEDIA, CULTURE, AND TECHNOLOGY, 10th Edition, thoroughly illustrates how media technologies develop, operate, converge, and affect society. The text gives you a comprehensive introduction to today's global media environment and explores the ongoing developments in technology, culture, and critical theory that transform this rapidly evolving industry -- and impact your everyday life. Cutting-edge coverage of the essential history, theories, concepts, and technical knowledge prepares you for a career in the fields of online, interactive, and traditional media. Expanded coverage includes mobile media consumption, policy changes for Internet governance, international trends, online privacy protection, media ethics, new media, and more. In addition, the MindTap digital learning platform available with this text delivers the ultimate personal learning experience to maximize your course success.
Автор: Joseph, Robert Wilhelm Название: Hushed whispers ISBN: 1477222391 ISBN-13(EAN): 9781477222393 Издательство: Неизвестно Рейтинг: Цена: 10452 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Brazeau Robert Joseph Название: Eco-Joyce ISBN: 1782050728 ISBN-13(EAN): 9781782050728 Издательство: Неизвестно Рейтинг: Цена: 10692 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This collection introduces and examines the overarching ecological consciousness evinced in the writings of James Joyce.
A simple, engaging, and eminently practical guide to overcoming your weaknesses--your Buts--to achieve the career and personal relationships you want
Imagine a workplace where all the employees are aware of the things they do--or fail to do--that prevent them from being more productive and valuable. Imagine a company where everyone speaks openly and honestly about his or her weaknesses and is committed to strengthening and overcoming them. Imagine an environment where colleagues help one another become more efficient and less disruptive by speaking the truth about what detracts from the team's efforts and objectives. Imagine a place where the firm's most talented employees know exactly what they need to do to attain a leadership position.
This is no fantasy workplace: it can be your business if you listen to Joe Azelby and Bob Azelby, brothers and successful executives in their own right.
Kiss Your BUT Good-Bye will help all professionals find their individual BUT--whether it's a lack of skills, a distracting behavior, or a personality quirk that interferes with achieving success. Using road-tested techniques, Kiss Your BUT Good-Bye helps you examine your BUT, understand it, manage it, cover it, and most important, shrink it. It also enables managers to help their employees discover personal weaknesses and to learn how to deliver the direct, honest feedback every worker needs and deserves.
Finding your BUT can be tough medicine, but the Azelbys deliver it with a tasty spoonful of sugar. Get ready for success . . . get ready to Kiss Your BUT Good-Bye.
Автор: Robert V. Remini Название: Lives: Joseph Smith ISBN: 0297607782 ISBN-13(EAN): 9780297607786 Издательство: Orion Publishers Цена: 1886 р. Наличие на складе: Поставка под заказ.
Автор: Levy, Robert Bruce, Dr. Eve Название: Shamanism ISBN: 1846943574 ISBN-13(EAN): 9781846943577 Издательство: Неизвестно Рейтинг: Цена: 2440 р. Наличие на складе: Невозможна поставка.
Описание: A compendium of shamanic journeys for practical use of the ancient practice the shamanic journey in modern lifestyles.
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