Crisis Management in a Complex World, Gilpin, Dawn R.; Murphy, Priscilla J.

Автор: Gilpin, Dawn R.; Murphy, Priscilla J.
Название:  Crisis Management in a Complex World
Перевод названия: Доун Гилпин: Кризисный менеджмент в комплексном мире
ISBN: 9780195328721
Издательство: Oxford Academ
Классификация:
ISBN-10: 0195328728
Обложка/Формат: Hardback
Страницы: 218
Вес: 0.45 кг.
Дата издания: 14.08.2008
Язык: English
Иллюстрации: 2 line illustrations
Размер: 23.62 x 15.75 x 2.03 cm
Читательская аудитория: Scholars and high-level practitioners of public relations, organizational communication, and strategic management.
Ссылка на Издательство: Link
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Поставляется из: Англии
Описание: Managers, business owners, public relations practitioners, and others grapple daily with issues that have the potential to radically redefine the reputation of a person, company, or industry. They confront a fundamental question about contemporary crisis management: to what extent is it
possible to control events and stakeholder responses to them, in order to contain escalating crises or safeguard an organizations reputation? In Crisis Management in a Complex World, authors Dawn Gilpin and Priscilla Murphy address this question head-on. Operating from a strong theoretical
orientation, this book marks a sharp departure from other crisis management texts, which focus on nuts-and-bolts procedures and information distribution in an effort to simplify the turbulent reality of a crisis situation. Instead, this book pairs real-world examples from across the globe with
theory-based analysis to show why simplification often fails to alleviate crises, and can even intensify them. Gilpin and Murphy propose a new, complexity-based approach to organizational learning that can allow organizations to adapt quickly to changing circumstances.

This volume addresses both scholars and high-level practitioners of public relations, organizational communication, and strategic management. Strongly cross-disciplinary, the book draws on theories from communication, the physical sciences, and business. It invites controversy and ultimately aims to
change the way people conceptualize and prepare for crises.

Дополнительное описание: 1: Introduction: A Paradigm Shift in Crisis Management; Part I Complexity, Crisis and Control; Case History: The Spinach Contamination Crisis; 2: Crisis Communication: The Evolution of a Field; 3: Theories of Complexity; 4: Predictability and Control in C