Описание: The book draws upon various disciplines, from philosophy, to psychology and management, to education, to define and redefine followership and its variety of meanings. It looks at the practice and research that promotes positive followership and examines when and how followers fail to rise to the challenge of active constituency.
Описание: An enormous range of literature on leadership and management theory has been produced over the years, some of it highly academic and much of it contradictory. What Do Leaders Really Do? takes the basis of the best-known management theories to see how they fit with the practical reality of leadership.
Описание: How can you ensure that you stick with all the positive changes you have made? How do you make sure you don`t slip back into your old ways? This title helps you turn good intentions into effective actions by mastering seven critical disciplines: simplicity; time; accountability; resources; tracking; melioration; and emotion.
Описание: What you need to know about your customers Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips and can influence the purchase decisions and behaviors of millions of others.
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