The Why of Work: How Great Leaders Build Abundant Organizations to Deliver Value for Customers, Investors, and Communities, Ulrich David

Автор: Price Bill, Jaffe David
Название: Give Them What They Want: How the Best Service Leaders Design, Measure, and Deliver Great Customer Experiences
ISBN: 1118954777 ISBN-13(EAN): 9781118954775
Издательство: Wiley
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Цена: 3483.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: What you need to know about your customers Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips and can influence the purchase decisions and behaviors of millions of others.

Автор: Fred
Название: Breakaway: Deliver Value to Your Customers--Fast!
ISBN: 0787961647 ISBN-13(EAN): 9780787961640
Издательство: Wiley
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Цена: 4592.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Presents a performance model that helps your company break away from the competition. This book offers an approach to organizational learning that aims to speed up the learning process and help any company save on their two most valuable resources - time and money.