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Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System, Michelli Joseph



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Автор: Michelli Joseph
Название:  Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
ISBN: 9780071773546
Издательство: McGraw-Hill
Классификация:
ISBN-10: 0071773541
Обложка/Формат: Hardback
Страницы: 320
Вес: 0.552 кг.
Дата издания: 03.05.2011
Серия: Business books
Язык: English
Размер: 235 x 164 x 29
Читательская аудитория: Professional & vocational
Рейтинг:
Поставляется из: Англии



Leadership: Enhancing The Lessons Of Experience

Автор: Hughes
Название: Leadership: Enhancing The Lessons Of Experience
ISBN: 9814577219 ISBN-13(EAN): 9789814577212
Издательство: McGraw-Hill
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Цена: 6050 р.
Наличие на складе: Невозможна поставка.

Описание: Consists of 16 chapters, four of which cover specific leadership skills and qualities covered in each of the book`s four sections.

Leadership: Enhancing The Lessons Of Experience

Автор: Hughes
Название: Leadership: Enhancing The Lessons Of Experience
ISBN: 0077862406 ISBN-13(EAN): 9780077862404
Издательство: McGraw-Hill
Рейтинг:
Цена: 24886 р.
Наличие на складе: Поставка под заказ.

Описание: Consists of 16 chapters, four of which cover specific leadership skills and qualities covered in each of the book`s four sections. This book draws upon three different types of literature - empirical studies; interesting anecdotes, stories and findings; and leadership skills.

Learning from Life - Turning Life`s Lessons into Leadership Experience??

Автор: Ccl
Название: Learning from Life - Turning Life`s Lessons into Leadership Experience??
ISBN: 1882197607 ISBN-13(EAN): 9781882197606
Издательство: Wiley
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Цена: 1511 р.
Наличие на складе: Поставка под заказ.

Описание: If you were to ask managers and executives where they get the most influential and effective developmental training, the answer you're likely to get is "on the job." Too often, those same managers and executives discount what can be learned from experiences outside of work. CCL research demonstrates that activities that take place outside of the regular workday contribute to a leader's effectiveness as a manager. This guidebook shows how to see those activities as opportunities for developing key leadership skills in such areas as interpersonal relations, communication, collaboration, and flexibility.

Leadership: Enhancing the Lessons of Experience

Автор: Hughes Richard L
Название: Leadership: Enhancing the Lessons of Experience
ISBN: 0078112656 ISBN-13(EAN): 9780078112652
Издательство: McGraw-Hill
Цена: 19661 р.
Наличие на складе: Невозможна поставка.

Описание: Covers specific leadership skills and qualities. Drawing upon three different types of literature - empirical studies; interesting anecdotes, stories and findings; and, leadership skills - this title helps students apply theory and research to their real-life experiences.

Leadership the Barack Obama Way: Lessons on Teambuilding and Creating a Winning Culture in Challenging Times

Автор: Leanne Shelly
Название: Leadership the Barack Obama Way: Lessons on Teambuilding and Creating a Winning Culture in Challenging Times
ISBN: 0071664025 ISBN-13(EAN): 9780071664028
Издательство: McGraw-Hill
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Цена: 2474 р.
Наличие на складе: Поставка под заказ.

Описание: In his historic rise to the most powerful position in the world, Barack Obama single-handedly altered the concept of leadership around the world. This title examines the one-of-a-kind leadership skills the President of the United States created and perfected to reach heights of power nobody dreamed possible.

Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way

Автор: Michelli Joseph
Название: Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
ISBN: 007180630X ISBN-13(EAN): 9780071806305
Издательство: McGraw-Hill
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Цена: 3024 р.
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Описание: Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through their strategic vision.

The Cleveland Clinic Way: Lessons in Excellence from One of the World`s Leading Health Care Organizations

Автор: Cosgrove Toby
Название: The Cleveland Clinic Way: Lessons in Excellence from One of the World`s Leading Health Care Organizations
ISBN: 0071827242 ISBN-13(EAN): 9780071827249
Издательство: McGraw-Hill
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Цена: 3299 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Reveals how the Clinic works so well and argues persuasively for why it should be the model for the nation. This book details how Cleveland Clinic focuses on the eight key trends that are shaping the future of medicine.

Leadership Lessons for Health Care Providers

Автор: Lexa, Frank James
Название: Leadership Lessons for Health Care Providers
ISBN: 0128018666 ISBN-13(EAN): 9780128018668
Издательство: Elsevier Science
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Цена: 5076 р.
Наличие на складе: Поставка под заказ.

Описание: The rapid changes in health care including novel technologies as well as the changing economic, political, and social landscapes are all forcing physicians as well as most types of health care practitioners to re-think their role in leadership. This is particularly true in the US in recent years, but the same issues are widely prevalent affecting health care workers around the globe. Developing capable medical leaders who can navigate these challenges will be essential. . Physicians and other health care practitioners usually receive little or no leadership training in the course of their education. At the next steps in their training: internship, residency and fellowship, gaining clinical acumen takes precedence over developing other skills that are at the core of leadership training. Leadership Lessons for Health Care Providers will allow all types of health professionals to gain a better understanding of what leadership is, how to develop their skills while still early in their careers, how to understand and handle common leadership conundrums and chart a path towards increasing their leadership capabilities as they reach mid-career and beyond. This book will provide a great start for those who are interested in learning more about leadership and includes recommendations for next steps at all stages in leadership work.


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