Crucial Conversations Tools for Talking When Stakes Are High, Second Edition, Patterson Kerry, Grenny Joseph, McMillan Ron
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Автор: Patterson, Kerry Grenny, Joseph Mcmillan, Ron Swit Название: Crucial conversations ISBN: 0071401946 ISBN-13(EAN): 9780071401944 Издательство: McGraw-Hill Цена: 1357 р. Наличие на складе: Невозможна поставка. Описание: When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; and discover how to communicate best when it matters most. This guide gives you the tools you need to step up to life`s difficult conversations.
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