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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition, Patterson Kerry, Grenny Joseph, McMillan Ron

Автор: Patterson Kerry, Grenny Joseph, McMillan Ron
Название:  Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
Издательство: McGraw-Hill
Классификация:
Деловые переговоры
Управление и методы управления
Управление определенными областями
Деловое общение и презентации
Самоусовершенствование и практические интересы

ISBN: 0071771328
ISBN-13(EAN): 9780071771320
ISBN: 0-07-177132-8
ISBN-13(EAN): 978-0-07-177132-0
Обложка/Формат: Paperback
Страницы: 288
Вес: 0.336 кг.
Дата издания: 19.08.2011
Серия: Business books
Язык: ENG
Издание: 2 rev ed
Размер: 231 x 164 x 17
Читательская аудитория: General (us: trade)
Рейтинг:
Поставляется из: Англии
Описание:

The New York Times bestseller that changed the way millions communicate

Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.
--from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

The quality of your life comes out of the quality of your dialogues and conversations. Heres how to instantly uplift your crucial conversations.
--Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul(R)

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situationsTransform anger and hurt feelings into powerful dialogueMake it safe to talk about almost anythingBe persuasive, not abrasive


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  Старое издание
Crucial conversations

Автор: Patterson, Kerry Grenny, Joseph Mcmillan, Ron Swit
Название: Crucial conversations
ISBN: 0071401946 ISBN-13(EAN): 9780071401944
Издательство: McGraw-Hill
Цена: 1215 р.
Наличие на складе: Поставка под заказ.
Описание: When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; and discover how to communicate best when it matters most. This guide gives you the tools you need to step up to life`s difficult conversations.

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Crucial Conversations: Tools for Talking When Stakes are Hig

Автор: Patterson Kerry
Название: Crucial Conversations: Tools for Talking When Stakes are Hig
ISBN: 0071775307 ISBN-13(EAN): 9780071775304
Издательство: McGraw-Hill
Рейтинг:
Цена: 2056 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: More than 1.5 million copies sold! The New York Times bestselling guide to communicating best when it matters most--revised and updated to provide greater command of any conversation

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Workscripts: Perfect Phrases for High Stakes Conversations

Автор: Pollan Stephen M., Levine Mark
Название: Workscripts: Perfect Phrases for High Stakes Conversations
ISBN: 0470633247 ISBN-13(EAN): 9780470633243
Издательство: Wiley
Рейтинг:
Цена: 1869 р.
Наличие на складе: Нет в наличии.

Описание: What to say in today's toughest workplace situations Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed. Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work. Includes what to say when laying someone off, asking for a raise or promotion, during performance reviews, boosting damaged morale, negotiating with vendors and suppliers, and more Provides a look at the new workplace environment and offers a set of new communications rules For years, Pollan's extraordinarily successful Lifescripts series of books has been the bible for business communications Uses proven formulas and formats of Lifescripts volumes With Workscripts, your words at work will speak-and benefit you-volumes.

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Crucial Accountability: Tools for Resolving Violated Expecta

Автор: Patterson Kerry
Название: Crucial Accountability: Tools for Resolving Violated Expecta
ISBN: 007183060X ISBN-13(EAN): 9780071830607
Издательство: McGraw-Hill
Рейтинг:
Цена: 1869 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.

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The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions When the Stakes Are High

Автор: Dinkin Steven, Filner Barbara, Maxwell Lisa
Название: The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions When the Stakes Are High
ISBN: 0071801960 ISBN-13(EAN): 9780071801966
Издательство: McGraw-Hill
Рейтинг:
Цена: 1402 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Offers four-step method for improving communication and managing conflict in any healthcare setting. This book delivers a wealth of strategies and techniques for structuring conversations about conflicts and issues in groups large and small.

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Perfect phrases for executive presentations: hundreds of ready-to-use phrases to use to communicate your strategy and vision when the stakes are high

Автор: Perlman
Название: Perfect phrases for executive presentations: hundreds of ready-to-use phrases to use to communicate your strategy and vision when the stakes are high
ISBN: 0071467637 ISBN-13(EAN): 9780071467636
Издательство: McGraw-Hill
Рейтинг:
Цена: 560 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Presents time-saving phrases you can use to make the most out of every speaking opportunity. This title provides ready-to-use phrases on what from sharing strategies at annual meetings to speaking at conferences, keynote remarks, and ceremonial speeches. It also reveals strategies for addressing specific audiences.

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