Автор: Merriam-Webster Название: Practical guide to call center technology ISBN: 0877799210 ISBN-13(EAN): 9780877799214 Издательство: Random House (USA) Рейтинг: Цена: 551.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Shows how to navigate the business, technical, and financial issues in building and managing a customer contact center. This book also shows how to get the most out of ACD`s (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales.
ООО "Логосфера " Тел:+7(495) 980-12-10 www.logobook.ru
