The Mediation Process: Practical Strategies for Resolving Conflict, Moore Christopher W.
Старое издание
Автор: Christopher W. Moore Название: The Mediation Process: Practical Strategies for Resolving Conflict, 3rd Edition Revised ISBN: 0787964468 ISBN-13(EAN): 9780787964467 Издательство: Wiley Цена: 5859.00 р. Наличие на складе: Поставка под заказ. Описание: Since it was first published in 1986, "The Mediation Process" has become a landmark resource for mediation practitioners, trainers, students, and professionals in corporate, legal, health care, education, and governmental arenas. This thoroughly revised and expanded third edition has been updated to include coverage of the most contemporary issues in mediation practice and to provide updated bibliographical resources.
Автор: Seaman Название: Explorative Mediation at Work ISBN: 1137516720 ISBN-13(EAN): 9781137516725 Издательство: Springer Рейтинг: Цена: 13275.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Exploring and critiquing various methods of mediation, thisinnovative book critically develops a new explorative practice in the field.Considering ways in which mediators may influence disputing parties, especiallyin the workplace where mediators are paid to intervene, Explorative Mediationat Work questions the commonclaim that mediation is a neutral intervention. The difference between offeringminimally intrusive support and acting to secure a containment and evensuppression of workplace conflict is heavily dependent upon a mediator’spractices. At worst, engineering resolution may tarnish mediation’sreputation for impartiality. At best, mediation can win the trust of parties inconflict, facilitate a democratic engagement and be of real benefit toorganizations. This book aims to demonstrate the latter in proposing a practicethat supports parties to seek out dialogue from which relationships may berebuilt and practical problems resolved.
Описание: This book compares the unique features of workplace mediation to other contexts of mediation, as well as the specific competences each situation requires of the mediator. It covers many important issues related to workplace mediation and discusses interventions by managers, such as conflict coaching and informal mediation. It proposes a new model to assess the effectiveness of mediation, and discusses the impact of legal systems, HRM policies, as well as power structures, and cultural differences. The book takes into account perspectives from multiple disciplines, such as management, business, psychology, law and sociology. It also discusses mediation aspects from a variety of cultural and regional contexts. The book advances knowledge about the application, process and effects of workplace mediation and includes practical tips for scholars, practitioners, mediators and managers to enhance their mediation practice or to foster constructive conflict management in organizations.
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