Описание: In the world of industry and management, the service industry is unique. This book provides a comprehensive framework in which to discuss the unique management issues of the service industry, and looks into the special characteristics of services and the conditions necessary for success in the management of service organizations.
Автор: Sushil K. Prasad; Susmi Routray; Reema Khurana; Sa Название: Information Systems, Technology and Management ISBN: 3642004040 ISBN-13(EAN): 9783642004049 Издательство: Springer Рейтинг: Цена: 13974.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Constitutes the refereed proceedings of the Third International Conference on Information Systems, Technology and Management, ICISTM 2009, held in Ghaziabad, India, in March 2009. This book presents 30 revised full papers together with 4 keynote papers that were reviewed and selected from 79 submissions.
Автор: Haluk Demirkan; James C. Spohrer; Vikas Krishna Название: Service Systems Implementation ISBN: 1461428076 ISBN-13(EAN): 9781461428077 Издательство: Springer Рейтинг: Цена: 20263.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Featuring the latest applications and practices designed to improve the key performance indicators of service systems, this volume focuses on those related to service quality, service productivity, regulatory compliance, and sustainable service innovation.
Автор: Irene Ng; Glenn Parry; Peter Wild; Duncan McFarlan Название: Complex Engineering Service Systems ISBN: 1447127005 ISBN-13(EAN): 9781447127000 Издательство: Springer Рейтинг: Цена: 23508.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Complex Engineering Service Systems addresses both conceptual and practical aspects of contracting, managing, designing, leading, delivering and transforming complex engineering service systems. The ideas discussed in the text can be put into action by industrial practitioners.
Автор: Tarek F. Abdelzaher; Michel Raynal; Nicola Santoro Название: Principles of Distributed Systems ISBN: 3642108768 ISBN-13(EAN): 9783642108761 Издательство: Springer Рейтинг: Цена: 10480.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The papers are organized in topical sections on distributed scheduling, distributed robotics, fault and failure detection, wireless and social networks, synchronization, storage systems, distributed agreement, and distributed algorithms.
Описание: Nowadays, it is essential for a multitude of companies to engage in foreign markets. However, the successful management of internationalization processes constantly poses new challenges. By publishing the book series "mir-Edition," the editors attempt to provide academic guidance on the manifold and complex requirements of international business activities. The book series' purpose hence is twofold. Firstly, the "mir-Edition" is to provide empirical assessment and theoretical elaboration on the phenomena which can be observed in international management practice. Secondly, the findings obtained are to be made available in the form of systematised knowledge, explanations, thought-provoking impulses as well as recommendations for further courses of action. For the past 50 years, the international journal "mir - Management International Review," which is read in more than 40 countries, has seen itself committed to promoting an understanding of international management as an applied academic discipline. As of now, the journal only publishes articles in English. The wider range of the existing book series ought to give authors and readers the opportunity to deal with the various problems of international management in a comprehensive and thorough manner. The editorial board of the "mir- Edition" was extended in 2008 through the addition of renowned experts from the domain of international management. Yet, the established editors' policy for the "mir-Edition" of presenting innovative work to a critical audience, which support the scientific advancement, has remained unchanged.
Автор: Mike Barley; Haris Mouratidis; Amy Unruh; Diana F. Название: Safety and Security in Multiagent Systems ISBN: 3642048781 ISBN-13(EAN): 9783642048784 Издательство: Springer Рейтинг: Цена: 10480.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: As intelligent autonomous agents and multiagent system applications become more pervasive, it becomes increasingly important to understand the risks associated with using these systems.
Автор: Andy Sch?rr; Bran V. Selic Название: Model Driven Engineering Languages and Systems ISBN: 3642044247 ISBN-13(EAN): 9783642044243 Издательство: Springer Рейтинг: Цена: 18167.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Suresh Prakash Sethi; Han-Qin Zhang; Qing Zhang Название: Average-Cost Control of Stochastic Manufacturing Systems ISBN: 1441919546 ISBN-13(EAN): 9781441919540 Издательство: Springer Рейтинг: Цена: 20263.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book articulates a new theory that shows that hierarchical decision making can in fact lead to a near optimization of system goals. The material in the book cuts across disciplines. It will appeal to graduate students and researchers in applied mathematics, operations management, operations research, and system and control theory.
Автор: Rashid Mehmood; Eduardo Cerqueira; Radoslaw Piesie Название: Communications Infrastructure, Systems and Applications ISBN: 3642112838 ISBN-13(EAN): 9783642112836 Издательство: Springer Рейтинг: Цена: 11878.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The First International ICST Conference on Communications Infrastructure, Systems and Applications in Europe (EuropeComm 2009) was held August 11-13, 2009, in London.
Автор: Rachid Guerraoui; Franck Petit Название: Stabilization, Safety, and Security of Distributed Systems ISBN: 3642051170 ISBN-13(EAN): 9783642051173 Издательство: Springer Рейтинг: Цена: 19564.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book constitutes the refereed proceedings of the 11th International Symposium on Stabilization, Safety, and Security of Distributed Systems, SSS 2009, held in Lyon, France, in November 2009. The 49 revised full papers and 14 brief announcements presented together with three invited talks were carefully reviewed and selected from 126 submissions. The papers address all safety and security-related aspects of self-stabilizing systems in various areas. The most topics related to self-* systems. The special topics were alternative systems and models, autonomic computational science, cloud computing, embedded systems, fault-tolerance in distributed systems / dependability, formal methods in distributed systems, grid computing, mobility and dynamic networks, multicore computing, peer-to-peer systems, self-organizing systems, sensor networks, stabilization, and system safety and security.
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