Designing Service Processes to Unlock Value, Field

Автор: J?rn Sch?nberger
Название: Model-Based Control of Logistics Processes in Volatile Environments
ISBN: 1461428726 ISBN-13(EAN): 9781461428725
Издательство: Springer
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Цена: 20263.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Presenting the results of a research project investigating autonomous adaptation of vehicle schedules, this monograph develops and evaluates a number of forward-thinking ideas for the management of transportation processes in volatile scenarios.

Автор: John O`Connell
Название: Mastering Your Organization`s Processes
ISBN: 0521839750 ISBN-13(EAN): 9780521839754
Издательство: Cambridge Academ
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Цена: 9661.00 р.
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Описание: This book helps you understand and improve your organization`s business processes, taking into account computer software available. Contains detailed case studies, clear diagrams and a minimum of technical language. Ideal for non-technical managers, this book will also appeal to MBA and business studies students.

Автор: Helo
Название: Designing and Managing Industrial Product-Service Systems
ISBN: 3319404296 ISBN-13(EAN): 9783319404295
Издательство: Springer
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Цена: 7685.00 р.
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Описание: This book is dedicated to the issues and complexities of industrial services supply chain management. It analyzes how the transition from products to services can be managed, and how supply chains can be adjusted to reflect this new status quo. The book begins with chapters examining product-service systems structures and servitization – the services infusion process. Next, it presents industrial services as marketing and operations strategy. The focus shifts to service delivery, and this chapter discusses how the actual operations take place. This is followed by an examination of the role of technology and how connected assets are utilized by product vendors in value-creation. The book analyzes the transition from ownership to subscriptions in the pricing decisions chapter. Then the value chain effects chapter offers an overview of the mechanisms through which industrial companies are shortening the distance to end-users and aim for a better position in the value chain. Finally the conclusion addresses theoretical and empirical implications in the industrial services supply chain management.