Автор: Zartman, I William Название: Negotiation and conflict management ISBN: 0415545293 ISBN-13(EAN): 9780415545297 Издательство: Taylor&Francis Рейтинг: Цена: 8573.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book presents a series of essays by I. William Zartman outlining the evolution of the key concepts required for the study of negotiation and conflict management, such as formula, ripeness, pre-negotiation, mediation, power, process, intractability, escalation, and order.
Автор: Eunson Название: Conflict Management ISBN: 0731406516 ISBN-13(EAN): 9780731406517 Издательство: Wiley Рейтинг: Цена: 2685.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning.
In this book you will find many options for managing conflict, including:
planning
goal setting
compromise
mediation
Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a clich but a technique for success.
Описание: A Publication of the Program on Negotiation at Harvard Law School, an encouraging and optimistic approach for handling difficult conflicts. From Kosovo to Columbine, the world struggles with violent conflicts that appear unsolvable and inevitable, as if they were part of human nature.
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