Описание: A tough, challenging, and eventful journey is outlined in this cutting-edge business story. Greg, the company President, uses the latest edition of the trusted industry standard, The Oliver Wight Class A Checklist for Business Excellence, to transform his business from mediocrity to industry leading performance.
Название: Assessing Business Excellence ISBN: 1138137804 ISBN-13(EAN): 9781138137806 Издательство: Taylor&Francis Рейтинг: Цена: 22202.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks.
For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples
Описание: This 6 th edition by Oliver Wight is a fundamental upgrade from the 5 th editon. OW has broadened the scope and standard to develop a step--change revision in line with OW's current best practice model. The Class A standard focuses on a longer term "journey" of business improvement, incorporating multiple consecutive business "change programs" and initiatives. This edition includes a full business scope and has broader applications to service and non--manufacturing organizations in addition to their traditional appeal to the manufacturing industry.
Описание: The Oliver Wight Class A Standard for Business Excellence is the definitive, comprehensive statement of excellence in business today. Oliver Wight s Class A Standard is the accumulated practice and experience of Oliver Wight Consultants around the world.
Описание: Whether it`s writing a proposal, motivating employees, or reaching out to customers, this title offers the tools you need for effective communication. It provides: techniques to communicate messages and goals in business letters and proposals; tips for bringing out the best in every employee; and, dialogues and scripts to practice interactions.
ООО "Логосфера " Тел:+7(495) 980-12-10 www.logobook.ru
