Описание: Many new home sales centers have receptionists whose job it is to greet the public, help them feel welcome, create a strong initial impression of the new home community, and engage them before they begin working a sales representative to explore specific opportunities available for them. In this Kindle eBook, there are many concepts, tips, and strategies for new home sales center receptionist to use to represent their companies more effectively and provide a better customer experience for people when they visit or call for information.Looking for a new home is a major life experience for many people - regardless of whether they are shopping for their first home or they've owned homes previously. They have many motivating factors that guide them, such as location, value, price, layout, features, convenience, appearance, safety, and general peace-of-mind.When people enter a new home sales center, they are excited about the possibilities of finding the home they are looking for that will accommodate what they desire in a new home. At the same time, they may feel challenged as they work through the new home sales process to select, acquire, and move into their new home.The new home sales center receptionist's role in the process is to create an outstanding and lasting initial impression to get things started on a warm and positive note. They should feel welcome and comfortable.While the receptionist has no control over whether they might find a home that they want to own, the receptionist is the one responsible for creating that great initial impression and helping them to feel good about what is available.
Описание: "Hitting The Mark" is a special type of sales book that comes along even now and then to make a real impact on professional selling. Years in the making and fully field tested, the concepts in this book are solid and require no extra refinement or tweaking.As a general contractor, trade contractor, remodeler, renovator, home builder, carpenter, handyman, occupational therapist, physical therapist, interior designer, architect, durable medical equipment contractor, or anyone else who designs and sells solutions for general remodeling for homes or businesses, decorating updates, or aging-in-place treatments, you will get results as soon as you open the book and begin putting these concepts into practice.Whether you maintain an office or showroom where people come to you to see examples of products and discuss what you can do with them, or you go to them in their home or office to discuss their needs and propose solutions, you need a system of sorting through all of the people you meet and talk with (regardless of how that contact is originated) to identify the most interested ones and determine where to devote your time and focus.Without an objective, definitive way of rating all of these sales leads that you accumulate as you operate your business, and a way of determining who to spend your time with, it's easy to waste your energy on people who have very little or no interest in actually making a purchasing decision. At the other end of the spectrum is ignoring people who really are good candidates for making a decision because the chemistry wasn't there and you didn't connect with them or find any common ground.That's where this book becomes invaluable. It is based on the "ready, willing, and able" formula that most salespeople and small business owners are familiar with, but it adds a very important missing ingredient that turns this into the perfect rating system.For the first time, the three main criteria in evaluating someone's level of interest and ability to make a decision - "ready," "willing," and "able" - have been quantified and defined as objective criteria that will mean the same regardless of who uses them. Then the missing ingredient of how well someone likes you and your approach to their issues - and wants to do business with you - is added so that you can focus your time and energy where you have the highest probability of making a sale.This book lays out a system that takes all of the guesswork out of rating a customer according to their level of interest, ability to make a decision, and likelihood of doing business with you. No more subjectivity and shades of gray. Now a set of totally objective criteria can be applied, and you'll know instantly how likely someone is to make a decision to use your services or expertise to help them achieve the safety, comfort, convenience, security, accessibility, and peace-of-mind they are seeking in a renovation.The 8 chapters are: 1 - Why You Need A Rating System, 2 - The "Ready, Willing, And Able" Test, 3 - An "A" Rating Isn't Sufficient, 4 - Going Behind The Mark, 5 - Only A Few Can Be An "A-1," 6 - Don't Discount The "D"s, 7 - Marking Outside The Lines, and 8 - Getting The Most From Your Customers & Sales Leads.This is the last rating system you will ever need.
Описание: "Fueling Your New Home Sales Business: Making Strategic Contacts For More Sales & Referrals" is the perfect book to go along with two other lead generation resources "Making New Friends: Connecting With Strangers To Make More New Homes Sales" and "Using Your Network: Making New Home Sales With People You Already Know."This book gives you the ideas of where and how to look as you search for friends, relatives, acquaintances, people you see on a regular basis, and others that are known to you that also know you - to talk with them about what you are doing and how you can use their help. Likewise, where to begin looking to meet people that can come into your life as you are open to seeing and meeting people that you might eventually talk with about your homes.The two other books mentioned provide special scenarios, strategies, telephone talking points, and examples of letters that you can use along with this book that provides the ideas of which people you should involve in your business to help you look for referrals and additional leads. Some of the people you already know and some of the people you are going to be meeting will be looking for a new home like you offer also.For those new home salespeople who desire to generate some or all of their new home sales leads, this book is a fantastic resource. There are dozens of potential places and occupations mentioned where you can look for people that you likely have not thought about or considered.The 7 chapters in this book are: 1 - "Stepping Out & Stepping Up, " 2 - "Challenges Of Indirect Attraction," 3 - "Opportunities For Generating Traffic," 4 - "People You Already Know," 5 - "People You Meeting," and "Now What?"This book takes the mystery out of where you can look for new sales leads and people to talk with about your new homes. It lets you generate a substantial portion of the new home traffic that you need to be successful and remain in business. After all, people that you meet ahead of time - before they agree to come to your sales center - are going to know more about you and what you are offering and should be more inclined to purchase a new home from you.
