Описание: Resilience engineering has consistently argued that safety is more than the absence of failures. This book presents a detailed and tested method that can be used to model how complex and dynamic socio-technical systems work, and understand both why things sometimes go wrong but also why they normally succeed.
Описание: "Employee engagement" has been a buzz word in the human resources community for several years, but there remains an urgent need for scientifically grounded advice for human resources consultants and practitioners as to how to measure and increase it.
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