Описание: Studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. This book offers activities and exercises for groups of various sizes that let you manage your business (instead of managing personalities).
Описание: Includes an array of strategies for identifying and managing conflict between individuals, within a department, and between departments. This book shows how to turn conflicts into problems to be solved. It offers approaches academic administrators can use to analyze conflicts and design effective interventions.
Автор: Vivian Scott Название: Workplace Conflict Resolution Essentials For Dummies ISBN: 0730319458 ISBN-13(EAN): 9780730319450 Издательство: Wiley Рейтинг: Цена: 1663.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Resolving conflict in the workplace? No problem
Working your way through a conflict in the office can present unexpected challenges, but there's no need to feel unprepared -- Workplace Conflict Resolution Essentials For Dummies has you covered In the book, you'll find practical, expert guidance on various approaches to negotiating and mediating a successful resolution for you and your team. You'll get coverage of negotiation techniques, mediation methods and solutions for managers and employees dealing with workplace conflict, and tons of tips on building and maintaining successful teams to work through existing conflicts and help avoid future disturbances.
Encouraging colleagues to work together toward a common goal is an essential skill that all successful business professionals must possess. Rather than resorting to arguments, surrendering, running away or filing a complaint, this resource shows you how to address uncomfortable conflict in the workplace head-on, giving you the tools and advice you need to restore peace, prevent conflicts from ever starting in the first place, and maintain better productivity while boosting morale.
Offers clear instruction for addressing conflicts, resolving disputes and restoring peace and productivity to the workplace
Helps you find a solution and explore positive means for resolving conflicts
Illustrates how working through problems within your team makes the workplace the positive environment it should be
Provides guidance on developing the key negotiation and mediation skills you need to create a harmonious workplace
Whether you're new to managing professionals, working your way up the corporate ladder or just want to brush up on your knowledge base, Workplace Conflict Resolution Essentials For Dummies has everything you need to ensure your workplace environment is positive and productive
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