Research and Theory on Workplace Aggression, Bowling
Автор: Bowling Название: Research and Theory on Workplace Aggression ISBN: 1107483905 ISBN-13(EAN): 9781107483903 Издательство: Cambridge Academ Рейтинг: Цена: 5386.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics of workplace aggression: its measurement, predictors and consequences; its social context; and its prevention. Covering a broad conceptualization of workplace aggression, it will be useful to students and researchers of management and psychology.
Описание: This book compares the unique features of workplace mediation to other contexts of mediation, as well as the specific competences each situation requires of the mediator. It covers many important issues related to workplace mediation and discusses interventions by managers, such as conflict coaching and informal mediation. It proposes a new model to assess the effectiveness of mediation, and discusses the impact of legal systems, HRM policies, as well as power structures, and cultural differences. The book takes into account perspectives from multiple disciplines, such as management, business, psychology, law and sociology. It also discusses mediation aspects from a variety of cultural and regional contexts. The book advances knowledge about the application, process and effects of workplace mediation and includes practical tips for scholars, practitioners, mediators and managers to enhance their mediation practice or to foster constructive conflict management in organizations.
Описание: Wharton`s anthology provides an overview of contemporary theory and research in the sociology of organizations. Three features of this book are particularly distinctive: an emphasis on sociological content; attention to contemprary theory and research; and its comprehensive, research-based, and methodologically diverse approach.
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