Автор: Goleman Daniel Название: What Makes a Leader? (Harvard Business Review Classics) ISBN: 1633692604 ISBN-13(EAN): 9781633692602 Издательство: Неизвестно Рейтинг: Цена: 1378.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
When asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision--the qualities traditionally associated with leadership. Often left off the list are softer, more personal qualities--but they are also essential. Although a certain degree of analytical and technical skill is a minimum requirement for success, studies indicate that emotional intelligence may be the key attribute that distinguishes outstanding performers from those who are merely adequate. Psychologist and author Daniel Goleman first brought the term "emotional intelligence" to a wide audience with his 1995 book of the same name, and Goleman first applied the concept to business with a 1998 classic Harvard Business Review article. In his research at nearly 200 large, global companies, Goleman found that truly effective leaders are distinguished by a high degree of emotional intelligence. Without it, a person can have first-class training, an incisive mind, and an endless supply of good ideas, but he or she still won't be a great leader. The chief components of emotional intelligence--self-awareness, self-regulation, motivation, empathy, and social skill--can sound unbusinesslike, but Goleman found direct ties between emotional intelligence and measurable business results.
The Harvard Business Review Classics series offers you the opportunity to make seminal Harvard Business Review articles a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world--and will have a direct impact on you today and for years to come.
A leader's singular job is to get results. But even with all the leadership training programs and "expert" advice available, effective leadership still eludes many people and organizations. One reason, says Daniel Goleman, is that such experts offer advice based on inference, experience, and instinct, not on quantitative data. Now, drawing on research of more than 3,000 executives, Goleman explores which precise leadership behaviors yield positive results. He outlines six distinct leadership styles, each one springing from different components of emotional intelligence. Each style has a distinct effect on the working atmosphere of a company, division, or team, and, in turn, on its financial performance. Coercive leaders demand immediate compliance. Authoritative leaders mobilize people toward a vision. Affiliative leaders create emotional bonds and harmony. Democratic leaders build consensus through participation. Pacesetting leaders expect excellence and self-direction. And coaching leaders develop people for the future. The research indicates that leaders who get the best results don't rely on just one leadership style; they use most of the styles in any given week. Goleman details the types of business situations each style is best suited for, and he explains how leaders who lack one or more of these styles can expand their repertories. He maintains that with practice leaders can switch among leadership styles to produce powerful results, thus turning the art of leadership into a science.
The Harvard Business Review Classics series offers you the opportunity to make seminal Harvard Business Review articles a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world--and will have a direct impact on you today and for years to come.
Автор: Harvard Business Review, Goleman Daniel, Langer Ellen Название: Mindfulness (HBR Emotional Intelligence Series) ISBN: 1633693198 ISBN-13(EAN): 9781633693197 Издательство: Неизвестно Рейтинг: Цена: 2031.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book gives you practical steps for building a sense of presence into your daily work routine. It also explains the science behind mindfulness and why it works and gives clear-eyed warnings about the pitfalls of the fad.
Автор: Harvard Business Review, Goleman Daniel, Sonnenfeld Jeffrey A. Название: Resilience (HBR Emotional Intelligence Series) ISBN: 1633694720 ISBN-13(EAN): 9781633694729 Издательство: Неизвестно Цена: 5518.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
How do some people bounce back with vigor from daily setbacks, professional crises, or even intense personal trauma?
This book reveals the key traits of those who emerge stronger from challenges, helps you train your brain to withstand the stresses of daily life, and presents an approach to an effective career reboot.
This volume includes the work of:
Daniel Goleman
Jeffrey A. Sonnenfeld
Shawn Achor
This collection of articles includes "How Resilience Works," by Diane Coutu; "Resilience for the Rest of Us," by Daniel Goleman; "How to Evaluate, Manage, and Strengthen Your Resilience," by David Kopans; "Find the Coaching in Criticism," by Sheila Heen and Douglas Stone; "Firing Back: How Great Leaders Rebound After Career Disasters," by Jeffrey A. Sonnenfeld and Andrew J. Ward; and "Resilience Is About How You Recharge, Not How You Endure," by Shawn Achor and Michelle Gielan.
How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Описание: pacote do Courseware consiste em duas publicacoes, VeriSMTM - Foundation Courseware e VeriSM - Foundation Study Guide. Este material de treinamento abrange o plano de estudos para a qualificacao da Fundacao VeriSM . O treinamento pode ser entregue em dois dias. Este material didatico e credenciado para preparar o aluno para a certificacao da VeriSM Foundation. O VeriSM Foundation consiste em duas partes: VeriSM Essentials e VeriSM Plus, cada uma cobrindo um dia de treinamento.Os alunos que ja possuem um certificado de Gerenciamento de Servicos (TI) podem se beneficiar do conhecimento que ja possuem. Eles sao o publico-alvo de apenas um treinamento do VeriSM Plus. Ao serem aprovados no exame VeriSM Plus, recebem o certificado VeriSM Foundation.Provedores de treinamento que desejam oferecer um treinamento de um dia sobre principios de gerenciamento de servicos podem decidir oferecer apenas o treinamento VeriSM Essentials. Os alunos que forem aprovados no exame VeriSM Essentials receberao o certificado VeriSM Essentials. Se eles passarem no exame VeriSM Plus mais tarde, receberao automaticamente o certificado VeriSM Foundation.O "courseware" abrange os seguintes topicos:A organizacao do servico (Essentials)Cultura de servico (Essentials)Pessoas e estrutura organizacional (Essentials)O modelo VeriSM (ambos)Praticas Progressivas (Plus)Tecnologias Inovadoras (Plus)O VeriSM e uma abordagem holistica e orientada aos negocios para o Gerenciamento de Servicos, que ajuda a entender o panorama crescente das melhores praticas e como integra-las para oferecer valor ao consumidor.E uma evolucao no pensamento em Gerenciamento de Servicos e oferece uma abordagem atualizada, incluindo as mais recentes praticas e desenvolvimentos tecnologicos, para ajudar as organizacoes a transformar seus negocios para a nova realidade da era digital.O VeriSM e um gerenciamento orientado a valor, evolutivo, responsivo e integrado.VeriSM e uma marca registrada e propriedade da IFDC, a Fundacao Internacional de Competencias Digitais.
Автор: Review Harvard Business, Gilbert Daniel, McKee Annie Название: Happiness (HBR Emotional Intelligence Series) ISBN: 1633694739 ISBN-13(EAN): 9781633694736 Издательство: Неизвестно Цена: 5518.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
What is the nature of human happiness, and how do we achieve it in the course of our professional lives? And is it even worth pursuing?
This book explores answers to these questions with research into how happiness is measured, frameworks for personal behaviors, management techniques that build happiness in the workplace--and warnings that highlight where the happiness hype has been overblown.
This volume includes the work of:
Daniel Gilbert
Annie McKee
Gretchen Spreitzer
Teresa M. Amabile
This collection of articles includes "Happiness Isn't the Absence of Negative Feelings" by Jennifer Moss; "Being Happy at Work Matters" by Annie McKee; "The Science Behind the Smile" an interview with Daniel Gilbert by Gardiner Morse; "The Power of Small Wins" by Teresa M. Amabile and Steven J. Kramer; "Creating Sustainable Performance" by Gretchen Spreitzer and Christine Porath; "The Research We've Ignored About Happiness at Work" by Andr Spice and Carl Cedarstr m; and "The Happiness Backlash" by Alison Beard.
How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Автор: Review Harvard Business, Goleman Daniel, Grant Heidi Название: Focus (HBR Emotional Intelligence Series) ISBN: 1633696588 ISBN-13(EAN): 9781633696587 Издательство: Неизвестно Рейтинг: Цена: 2031.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
The importance of achieving focus goes well beyond your own productivity.
Deep focus allows you to lead others successfully, find clarity amid uncertainty, and heighten your sense of professional fulfillment.
Yet the forces that challenge sustained focus range from dinging phones to office politics to life's everyday worries. This book explains how to strengthen your ability to focus, manage your team's attention, and break the cycle of distraction.
This volume includes the work of:
Daniel Goleman
Heidi Grant
Amy Jen Su
Rasmus Hougaard
HOW TO BE HUMAN AT WORK.
The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Go from being a good practitioner to being an extraordinary leader of healthcare professionals.
If you read nothing else on leadership, read these articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones for healthcare leaders to help you and your team excel, maximize performance, and live into your mission.
Leading experts, such as Thomas H. Lee, Daniel Goleman, Peter F. Drucker, John P. Kotter, and Amy C. Edmondson, provide the insights and advice you need to:
Understand the difference between managers and leaders
Motivate others to excel
Create successful cross-functional teams on the fly
Maintain your identity and values as a clinician as you move into an organizational leadership role
Have an impact not only on your organization but on the surrounding system
Work in complex environments where authority is diffuse
Lead effectively in times of rapid change
This collection of articles includes "What Makes a Leader?," by Daniel Goleman; "What Makes an Effective Executive," by Peter F. Drucker; "What Leaders Really Do," by John P. Kotter; "Level 5 Leadership: The Triumph of Humility and Fierce Resolve," by Jim Collins; "The Work of Leadership," by Ronald A. Heifetz and Donald L. Laurie; "Teamwork on the Fly," by Amy C. Edmondson; "Who Has the D? How Clear Decision Roles Enhance Organizational Performance," by Paul Rogers and Marcia Blenko; "In Praise of the Incomplete Leader," by Deborah Ancona, Thomas W. Malone, Wanda J. Orlikowski, and Peter M. Senge; "Using the Balanced Scorecard as a Strategic Management System," by Robert S. Kaplan and David P. Norton; "Health Care's Service Fanatics," by James I. Merlino and Ananth Raman; and "Engaging Doctors in the Health Care Revolution," by Thomas H. Lee and Toby Cosgrove.
Описание: A comprehensive colour atlas that will serve the resource needs of the student and the practitioner involved in the treatment of tumors of the eye, orbit and periorbital structures-lids, lacrinal glands, and adnaxae. The atlas covers basic concepts of etiology, epidemiology, and staging. Clinical concepts of diagnosis, medical and surgical treatment, complications, and prognosis are also featured.
Описание: HBR`s 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further.
Автор: Harvard Business Review, Goleman Daniel, Sonnenfeld Jeffrey A. Название: Resilience (HBR Emotional Intelligence Series) ISBN: 1633693236 ISBN-13(EAN): 9781633693234 Издательство: Неизвестно Рейтинг: Цена: 2031.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book reveals the key traits of those who emerge stronger from challenges, helps you train your brain to withstand the stresses of daily life, and presents an approach to an effective career reboot.
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