Hacker Culture & The New Rules of Innovation, Rayner
Автор: Hacker, Neville F. Gambone, Joseph C. Hobel, Calvin J. Название: Essentials Of Obstetrics and Gynecology 6E IE. ISBN: 0323340539 ISBN-13(EAN): 9780323340533 Издательство: Elsevier Science Рейтинг: Цена: 5894.00 р. Наличие на складе: Поставка под заказ.
Описание: Preceded by Hacker and Moore`s essentials of obstetrics and gynecology / [edited by] Neville F. Hacker, Joseph C. Gambone, Calvin J. Hobel.
HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY
"I LOVE THIS BOOK " --CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me
"When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization." --MARSHALL GOLDSMITH, executive coach and New York Times bestselling author
"Most books on customer service and experience ask leaders to focus on the customer first. Shane turns this notion on its head and makes a compelling case why leaders need to make 'satisfied employees' the priority." --LISA BODELL, CEO of Futurethink and author of Why Simple Wins
"This is a must read for anyone in a customer service-centric industry. Shane explains the path to creating both satisfied customers and satisfied employees." --CHIP CONLEY, New York Times bestselling author and hospitality entrepreneur
The question is not, "does your company have a culture?" The question is, "does your company have a culture that fosters outstanding customer experiences, limits employee turnover, and ensures high performance?"
Every executive and manager has a responsibility to positively influence their workplace culture. Culture Hacker gives you the tools and insights to do it with simplicity and style.
Culture Hacker explains:
Twelve high-impact hacks to improve employee experience and performance
How to delight and retain a multi-generational workforce
The factors determining whether or not your employees deliver outstanding customer service
Описание: The Maker Movement is where all the next great inventions and innovations are happening - and you can play a part in it. This title explains how economic upheavals are paving the way for individuals to create, innovate, make a fortune - and even drive positive societal change - with nothing more than their own creativity and some hard work.
Описание: The Second Edition of Wittgenstein: Rules, Grammar and Necessity (the second volume of the landmark analytical commentary on Wittgenstein s Philosophical Investigations) now includes extensively revised and supplemented coverage of the Wittgenstein`s complex and controversial remarks on following rules.
Описание: This invaluable reference introduces the most advanced molecular morphological techniques to date. The pioneers of the techniques discussed within contribute step-by-step protocols with tips and guidelines from their own notebooks.
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