Martin Klubeck Success Metrics 9781484225851

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Автор: Martin Klubeck
Название: Success Metrics
ISBN: 9781484225851
Издательство: Springer
Классификация:

Стратегическое планирование

Деловая этика и социальная ответственность

Связи с общественностью

Теория организации и поведение работника в организации

ISBN-10: 1484225856
Обложка/Формат: Paperback
Страницы: 223
Вес: 0.35 кг.
Дата издания: 11.02.2017
Язык: English
Издание: 1st ed.
Иллюстрации: 3 illustrations, color; 1 illustrations, black and white; xxii, 223 p. 4 illus., 3 illus. in color.
Размер: 234 x 156 x 13
Читательская аудитория: Professional & vocational
Основная тема: Business and Management
Подзаголовок: A Multidimensional Framework for Measuring Organizational Success
Ссылка на Издательство: Link
Рейтинг:
Поставляется из: Германии
Описание: Learn how to measure success at the individual and organizational levels. By measuring success in multiple dimensions using multivariate methods you will be able to determine what works and what doesnt. The key is to measure and promote progress in terms of organizational vision, mission, and overarching goals.
Business leaders too often succumb to the working assumption that they only have to show shareholders and boards of trustees that they are turning a profit--the higher the profit, the more successful their stewardship of the company. Wrong To truly thrive and endure, all organizations--corporate, government, small, large, nonprofit, or startup--need to define and pursue the underlying purpose for their existence.

To measure success, leaders today are missing a key meta-analytic in their toolbox. In this book, metrics consultant Martin Klubeck provides it to them. Success Metrics steps you through the process of identifying and combining the right measures to gauge, narrate, and guide your organizations progress toward true success. All organizations have a common goal to be successful. All leaders want to make data-informed decisions and use measures to improve processes, communicate progress, and gain support. The problem is that proxy or partial measures dont measure overall success and can be misleading. They measure performance parameters, progress on a specific task, customer feedback, and other piecemeal indices--which taken separately fail to describe an organizations progress toward overall success.

The authors integrated measures of success can be used to communicate organizational progress to stakeholders, shareholders, boards of trustees, corporate leaders, the workforce, and the customer base and thereby galvanize broad commitment to organizational success. Klubeck shows how his principles and methods of measuring overall success can be applied at all levels: individual, team, group, department, division, and organization.

What You Will Learn:

Understand why you should measure success instead of performance
Understand what to measure and what not to measure
Integrate the measures of success to tell a complete story
Share measures of success with different audiences

Who This Book Is For
Organizational leaders at all levels from the executive suite to middle management, analysts and consultants who are tasked with designing metrics programs for organizations, individuals interested in adapting the authors framework to measure overall personal success in multiple dimensions

Success Metrics, Martin Klubeck