Small Business Total Quality, N. Huxtable

Автор: Kai Mertins; Roland Jochem
Название: Quality-Oriented Design of Business Processes
ISBN: 0792384849 ISBN-13(EAN): 9780792384847
Издательство: Springer
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Цена: 22201.00 р.
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Описание: Introduces a modeling method, `Integrated Enterprise Modelling` (IEM), which is related to ISO standards and provides manufacturing organizations with the means of analyzing, improving, and redesigning their business processes. This book discusses the IEM method and applies it to the concept of `Quality-Oriented Design of Business Processes`.

Автор: Amitava Mitra
Название: Fundamentals of Quality Control and Improvement
ISBN: 1118705149 ISBN-13(EAN): 9781118705148
Издательство: Wiley
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Цена: 20109.00 р.
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Описание: A statistical approach to the principles of quality control and management Incorporating modern ideas, methods, and philosophies of quality management, Fundamentals of Quality Control and Improvement, Fourth Edition presents a quantitative approach to management–oriented techniques and enforces the integration of statistical concepts into quality assurance methods. Utilizing a sound theoretical foundation and illustrating procedural techniques through real–world examples, the timely new edition bridges the gap between statistical quality control and quality management. Promoting a unique approach, the book focuses on the use of experimental design concepts as well as the Taguchi method for creating product/process designs that successfully incorporate customer needs, improve lead time, and reduce costs. The Fourth Edition of Fundamentals of Quality Control and Improvement also includes: New topical coverage on risk–adjustment, capability indices, model building using regression, and survival analysis Updated examples and exercises that enhance the readers understanding of the concepts Discussions on the integration of statistical concepts to decision making in the realm of quality assurance Additional concepts, tools, techniques, and issues in the field of health care and health care quality A unique display and analysis of customer satisfaction data through surveys with strategic implications on decision making, based on the degree of satisfaction and the degree of importance of survey items Fundamentals of Quality Control and Improvement, Fourth Edition is an ideal book for undergraduate and graduate–level courses in management, technology, and engineering. The book also serves as a valuable reference for practitioners and professionals interested in expanding their knowledge of statistical quality control, quality assurance, product/process design, total quality management, and/or Six Sigma training in quality improvement. Amitava Mitra, PhD, is Professor in the Department of Systems and Technology and former associate dean in the College of Business at Auburn University, Alabama. He has published over seventy journal articles and currently teaches in the areas of quality assurance and improvement. Dr. Mitra has over thirty years of academic and professional experience, and has conducted courses for professionals in total quality management, quality assurance and statistical process control, design of experiments, and Six Sigma Black Belt training.

Автор: Peratec Ltd
Название: Total Quality Management
ISBN: 0412586401 ISBN-13(EAN): 9780412586408
Издательство: Springer
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Цена: 14673.00 р.
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Описание: If you agree with the argument that a company is much more likely to produce high quality if all departments are motivated to achieve high quality results then you already have a good understanding of the basic principles of Total Quality Management (TQM).

Автор: G. Kanji
Название: Total Quality Management
ISBN: 9401042403 ISBN-13(EAN): 9789401042406
Издательство: Springer
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Цена: 27950.00 р.
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Описание: Proceedings of the First World Congress

Автор: J.D. Symonds
Название: Total Quality Measurement in the Oil Industry
ISBN: 9401045755 ISBN-13(EAN): 9789401045759
Издательство: Springer
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Цена: 30039.00 р.
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Описание: Results also form part of the judging criteria of Total Quality Management (TQM) models such as the Malcolm Baldrige National Quality Award in the USA and the more recent European Quality Award.

Автор: G. Ungar
Название: Total Quality Management in Action
ISBN: 0412782200 ISBN-13(EAN): 9780412782206
Издательство: Springer
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Цена: 29209.00 р.
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Описание: In this book award-winning organisations and experts from Europe and USA, including Brian Joiner (Deming medel), Hans Bajoria (ASQC Grant award), Texas Instruments Europe (1995 Quality Award winner) have contributed towards the learning and culture of world class best practice in Total Quality Management.

Название: Total Quality Management MBA series
ISBN: 0471191744 ISBN-13(EAN): 9780471191742
Издательство: Wiley
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Цена: 7920.00 р.
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Описание: Find out how today`s most successful companies are getting the most from their quality initiatives. Studies show that companies waste millions of dollars on team building, benchmarking, and other quality initiatives. Yet so many save millions with the same initiatives.

Автор: Lyonnet
Название: Tools of Total Quality
ISBN: 0412376903 ISBN-13(EAN): 9780412376900
Издательство: Springer
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Цена: 23757.00 р.
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Описание: For a long time, quality has been one of industry`s main preoccupations. Consequently it is essential to look for new directions in which to progress, taking account of the methods for achieving quality that have been developed in recent years.

Автор: Carlo Lauro; Jaromir Antoch; Vincenzo Esposito Vin
Название: Multivariate Total Quality Control
ISBN: 3790813834 ISBN-13(EAN): 9783790813838
Издательство: Springer
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Цена: 11179.00 р.
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Описание: Thus, Total Quality refers to the global capacity of a company to fit its system to the real needs of its customers by designing products which are able to match the customers` taste and by implementing a statistical control of both the product and the Customer Satisfaction.

Автор: T. Conti
Название: Building Total Quality
ISBN: 0412497808 ISBN-13(EAN): 9780412497803
Издательство: Springer
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Цена: 23058.00 р.
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Описание: Based on a total quality management (TQM) model, which is capable of describing the "company-market" component in relation to the total quality mission, this book addresses the fundamental issue of building and improving the company quality system.

Автор: Beckert Jens, Musselin Christine
Название: Constructing Quality: The Classification of Goods in Markets
ISBN: 0199677573 ISBN-13(EAN): 9780199677573
Издательство: Oxford Academ
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Цена: 15206.00 р.
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Описание: This book explores how value and quality are established in markets and society by means of a series of empirical studies across a diverse set of topics. It contributes to the sociology of markets, as well as connecting to the larger issue of the constitution of social order through classification.

Автор: Lyonnet
Название: Tools of Total Quality
ISBN: 9401053855 ISBN-13(EAN): 9789401053853
Издательство: Springer
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Цена: 13974.00 р.
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Описание: For a long time, quality has been one of industry`s main preoccupations. Consequently it is essential to look for new directions in which to progress, taking account of the methods for achieving quality that have been developed in recent years.