Quality, Warranty and Preventive Maintenance, Izzet Sahin; Hakan Polatoglu
Автор: Murthy D.N.P., Blischke Wallace R. Название: Warranty Management and Product Manufacture ISBN: 1852339330 ISBN-13(EAN): 9781852339333 Издательство: Springer Рейтинг: Цена: 20962.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Purchasers of manufactured goods demand assurance that the purchased product will perform satisfactorily over its expected life. Warranties play a vitally important role in providing this assurance, in two ways. Firstly, warranty terms can provide a promise of protection in the event of a product failure. Secondly, effective warranty service can assure customer satisfaction in the event of a warranty claim. Successful use of both of these requires proper warranty management.
Автор: Izzet Sahin; Hakan Polatoglu Название: Quality, Warranty and Preventive Maintenance ISBN: 0792382927 ISBN-13(EAN): 9780792382928 Издательство: Springer Рейтинг: Цена: 29209.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Examines impact of product quality on warranty and maintenance costs and strategies, from the perspectives of both manufacturers and users. This book introduces and discusses theories of warranty and preventive maintenance. It is suitable as a textbook to support graduate-level seminar courses in OR/MS, IE and business administration curricula.
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