Haksever Cengiz Service And Operations Management 9789813209442

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Автор: Haksever Cengiz
Название: Service And Operations Management
ISBN: 9789813209442
Издательство: World Scientific Publishing
Классификация:

Сфера обслуживания

ISBN-10: 9813209445
Обложка/Формат: Hardcover
Страницы: 692
Вес: 0.42 кг.
Дата издания: 15.05.2017
Язык: English
Размер: 160 x 236 x 28
Читательская аудитория: Tertiary education (us: college)
Рейтинг:
Поставляется из: Англии
Описание: The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting.This book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles.An Instructors Solutions Manual is available upon request for all instructors who adopt this book as a course text. Please send your request to sales@wspc.com.

Service And Operations Management, Haksever Cengiz