Автор: Review Harvard Business Название: Dealing with Difficult People (HBR Emotional Intelligence Series) ISBN: 1633696081 ISBN-13(EAN): 9781633696082 Издательство: NBN International Рейтинг: Цена: 2031.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Learn how to deal with difficult colleagues and clients.
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with?
This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
Books in this series are based on the work of experts including:
Daniel Goleman
Tony Schwartz
Nick Morgan
Daniel Gilbert
This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries.
HOW TO BE HUMAN AT WORK.
The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Автор: Francesca Gino Название: Speak Up, Speak Out (HBR Women at Work Series) ISBN: 164782222X ISBN-13(EAN): 9781647822224 Издательство: INGRAM PUBLISHER SERVICES UK Рейтинг: Цена: 2955.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Make yourself heard.
When women we admire such as Ruth Bader Ginsburg advised, "Speak the truth, even if your voice shakes" and Vice President Kamala Harris has to remind a room full of men, "I'm speaking," it can feel as though having our own voices heard at work is a lost cause. Whether we're confronting a colleague about an inappropriate comment or trying to avoid being talked over (again ) by a male colleague, we can find ways to have our voices heard at work.
Speak Up, Speak Out helps readers use their voices more effectively to raise issues large and small. From addressing sexual harassment to handling microagressions to breaking through subconscious gendered conversational patterns, you'll find research, advice, and practical tips to help you move forward.
This book will inspire you to:
Prepare for the most common scenarios you'll encounter
Address and redirect an inappropriate conversation
Step in when you witness questionable behavior
Break ingrained conversational habits like apologizing and complimenting
Deal with interrupters and overspeakers
Know when to engage—and how to respond
The HBR Women at Work series spotlights the real challenges and opportunities women experience throughout their careers. With interviews from the popular podcast of the same name and related articles, stories, and research, these books provide inspiration and advice for taking on topics at work like inequity, advancement, and building community. Featuring detailed discussion guides, this series will help you spark important conversations about where we're at and how to move forward.
Автор: Review Harvard Business Название: HBR Guide to Managing Flexible Work (HBR Guide Series) ISBN: 1647823323 ISBN-13(EAN): 9781647823320 Издательство: Неизвестно Рейтинг: Цена: 2401.00 р. Наличие на складе: Ожидается поступление.
Описание:
Find a way to work that works for you.
The 9-to-5 office routine no longer exists. Many employees have the option to work anywhere, any time. But how do you find the flexible arrangement that's right for you? And how do you manage a team when they're all working in different places and on different schedules?
The HBR Guide to Managing Flexible Work is filled with practical tips and advice to help you and your team stay productive and connected, no matter when or where you work. You'll learn how to:
Set a flexible work schedule that meets your needs
Remain connected and visible
Get more done--in less time
Make the most of hybrid meetings
Keep your team engaged, both in person and virtually
Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Автор: Review Harvard Business Название: HBR Guide for Women at Work (HBR Guide Series) ISBN: 1633693368 ISBN-13(EAN): 9781633693364 Издательство: Неизвестно Рейтинг: Цена: 3028.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Make your career what you want it to be.
Women regularly face unfair challenges in the workplace--from being passed over for promotion to being ignored in conversation. Unconscious bias and negative assumptions are working against them. As a woman, how can you break through these barriers and get what you want from your career?
The HBR Guide for Women at Work will help you identify and overcome the factors that are holding you back. It provides practical tips and advice so you can face gender stereotypes head-on, make yourself visible when opportunities arise, and demonstrate your leadership skills.
You'll learn to:
Speak up in meetings in a way that ensures your ideas will be heard
Wield influence by building the right relationships
Advocate for yourself--and for what you want
Align yourself with mentors and sponsors to support your growth
Show passion without being perceived as "too emotional"
Create your unique vision as a leader
Автор: Harvard Business Review Название: HBR Guide to Managing Stress at Work (HBR Guide Series) ISBN: 1633695506 ISBN-13(EAN): 9781633695504 Издательство: Неизвестно Цена: 6069.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
What will it take to create a more gender-balanced workplace?
If you read nothing else on leadership and gender at work, read these 10 articles by experts in the field. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you understand where gender equality is today--and how far we still have to go.
This book will inspire you to:
Better understand the path women must take to leadership
Learn the root causes of the barriers that exist for women in the workplace
Check your own gender biases and distinguish between confidence and competence in your colleagues
Manage a more effective gender-diversity program
Recognize the issues women face when speaking up about bias or harassment
Help women reenter the workforce after taking time off--and create opportunities for them to reach their ambitions.
This collection of articles includes "Women and the Labyrinth of Leadership," by Alice H. Eagly and Linda L. Carli; "Do Women Lack Ambition?" by Anna Fels; "Women Rising: The Unseen Barriers," by Herminia Ibarra, Robin Ely, and Deborah Kolb; "Women and the Vision Thing," by Herminia Ibarra and Otilia Obodaru; "The Power of Talk: Who Gets Heard and Why," by Deborah Tannen; "The Memo Every Woman Keeps in Her Desk," by Kathleen Reardon; "Why Diversity Programs Fail," by Frank Dobbin and Alexandra Kalev; "Now What?" by Joan C. Williams and Suzanne Lebsock; "The Battle for Female Talent in Emerging Markets," by Sylvia Ann Hewlett and Ripa Rashid; "Off-Ramps and On-Ramps: Keeping Talented Women on the Road to Success," by Sylvia Ann Hewlett and Carolyn Buck Luce; and "Sheryl Sandberg: The HBR Interview," by Sheryl Sandberg and Adi Ignatius.
Come back from every setback a stronger and better leader
If you read nothing else on mental toughness, read these ten articles by experts in the field. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you build your emotional strength and resilience--and to achieve high performance.
This book will inspire you to:
Thrive on pressure like an Olympic athlete
Manage and overcome negative emotions by acknowledging them
Plan short-term goals to achieve long-term aspirations
Surround yourself with the people who will push you the hardest
Use challenges to become a better leader
Use creativity to move past trauma
Understand the tools your mind uses to recover from setbacks.
This collection of articles includes "How the Best of the Best Get Better and Better," by Graham Jones; "Crucibles of Leadership," by Warren G. Bennis and Robert J. Thomas; "Building Resilience," by Martin E.P. Seligman; "Cognitive Fitness," by Roderick Gilkey and Clint Kilts; "The Making of a Corporate Athlete," by Jim Loehr and Tony Schwartz; "Stress Can Be a Good Thing If You Know How to Use It," by Alla Crum and Thomas Crum; "How to Bounce Back from Adversity," by Joshua D. Margolis and Paul G. Stoltz; "Rebounding from Career Setbacks," by Mitchell Lee Marks, Philip Mirvis, and Ron Ashkenas; "Realizing What You're Made Of," by Glenn E. Mangurian; "Extreme Negotiations," by Jeff Weiss, Aram Donigian, and Jonathan Hughes; and "Post-Traumatic Growth and Building Resilience," by Martin Seligman and Sarah Green Carmichael.
Автор: Harvard Business Review Название: Giving Effective Feedback (HBR 20-Minute Manager Series) ISBN: 1633695824 ISBN-13(EAN): 9781633695825 Издательство: Неизвестно Цена: 3334.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Review Harvard Business Название: Hbr`s 10 Must Reads on Nonprofits and the Social Sectors ISBN: 1633696901 ISBN-13(EAN): 9781633696907 Издательство: Неизвестно Рейтинг: Цена: 3140.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Nonprofits and the social sectors are taking on an increasing share of the world's most vital work. Make sure your organization is ready for the challenge.
If you read nothing else on nonprofits and the social sectors, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you align your organization's mission and strategy, deliver immediate impact, and create lasting change.
This book will inspire you to:
Choose the right problem to solve
Understand when the best practices of for-profits don't apply
Assemble an engaged and goal-driven board of directors
Make the most of for-profit initiatives and corporate partnerships
Drive demand, scale up, and be ready to change course
Learn from the success stories of the world's most respected nonprofit leaders
This collection of articles includes "Lofty Missions, Down-to-Earth Plans," by V. Kasturi Rangan; "What Business Can Learn from Nonprofits," by Peter F. Drucker; "Life's Work: An Interview with Desmond Tutu"; "Are You Solving the Right Problem?" by Dwayne Spradlin; "Life's Work: An Interview with George Mitchell"; "Enterprising Nonprofits," by J. Gregory Dees; "Life's Work: An Interview with Wynton Marsalis"; "State Street's CEO on Creating Employment for At-Risk Youths," by Joseph Hooley; "Life's Work: An Interview with Salman Khan"; "Do Better at Doing Good," by V. Kasturi Rangan, Sohel Karim, and Sheryl K. Sandberg; "AEI's President on Measuring the Impact of Ideas," by Arthur C. Brooks; "Life's Work: An Interview with Michelle Bachelet"; "The New Work of the Nonprofit Board," by Barbara E. Taylor, Richard P. Chait, and Thomas P. Holland; "Life's Work: An Interview with Bill T. Jones"; "Reaching the World's Poorest Consumers," by Muhammad Yunus, Frederic Dalsace, David Menasce, and Benedicte Faivre-Tavignot; "Life's Work: An Interview with Muhammad Yunus"; and "Audacious Philanthropy: Lessons from 15 World-Changing Initiatives," by Susan Wolf Ditkoff and Abe Grindle.
Автор: Garner Bryan A. Название: HBR Guide to Better Business Writing ISBN: 142218403X ISBN-13(EAN): 9781422184035 Издательство: Perseus Рейтинг: Цена: 1847.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: DON'T LET YOUR WRITING HOLD YOU BACK. When you re fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a luxury. But it s a skill you "must" cultivate to succeed: You ll lose time, money, and influence if your e-mails, proposals, and other important documents fail to win people over. The "HBR Guide to Better Business Writing," by writing expert Bryan A. Garner, gives you the tools you need to express your ideas clearly and persuasively so clients, colleagues, stakeholders, and partners will get behind them. This book will help you: Push past writer s block Graband keepreaders attention Earn credibility with tough audiences Trim the fat from your writing Strike the right tone Brush up on grammar, punctuation, and usage "
Автор: Review Harvard Business, Goleman Daniel, Grant Heidi Название: Focus (HBR Emotional Intelligence Series) ISBN: 1633696588 ISBN-13(EAN): 9781633696587 Издательство: Неизвестно Рейтинг: Цена: 2031.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
The importance of achieving focus goes well beyond your own productivity.
Deep focus allows you to lead others successfully, find clarity amid uncertainty, and heighten your sense of professional fulfillment.
Yet the forces that challenge sustained focus range from dinging phones to office politics to life's everyday worries. This book explains how to strengthen your ability to focus, manage your team's attention, and break the cycle of distraction.
This volume includes the work of:
Daniel Goleman
Heidi Grant
Amy Jen Su
Rasmus Hougaard
HOW TO BE HUMAN AT WORK.
The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Автор: Harvard Business Review Название: Delegating Work (HBR 20-Minute Manager Series) ISBN: 1633695794 ISBN-13(EAN): 9781633695795 Издательство: Неизвестно Цена: 4023.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
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