The A to Z of Being Understood: Make Your Voice Heard and Your Conversations Count 9780983169864

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Автор: White Kay
Название: The A to Z of Being Understood: Make Your Voice Heard and Your Conversations Count
ISBN: 9780983169864
Издательство: Expert Author Publishing
Классификация:

Теория комуникаций

Деловое общение и деловые презентации

Обслуживание клиентов

ISBN-10: 0983169861
Обложка/Формат: Paperback
Страницы: 210
Вес: 0.25 кг.
Дата издания: 01.04.2011
Язык: English
Размер: 214 x 144 x 12
Поставляется из: США
Описание: Are you an ambitious professional looking to make your next move? Do you want to build strong, profitable relationships with ease? Give me five minutes and Ill tell you how to be an influential and savvy communicator. Discover simple steps to dramatically increase the effectiveness of your communication so people are inspired to give you what you want. Find the ways and the words to engage and persuade people and make more lasting and profitable relationships, quickly and easily. Save time, money and energy as you go about your business. In this book, you will discover: * The two most powerful words that inspire people to take action or instructions from you * What youre saying that always puts people on the defensive and what to say instead * What you must do to make sure youre understood - and not just nodded at * The one word you must avoid if you want to connect and persuade people with what you have to say * How to take the heat out of a hot-under-the-collar situation and immediately put yourself back in control Plus many more tips, tools and simple strategies.

The A to Z of Being Understood: Make Your Voice Heard and Your Conversations Count, White Kay