Dubois The Bureaucrat and the Poor 9781138306523

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Автор: Dubois
Название: The Bureaucrat and the Poor
ISBN: 9781138306523
Издательство: Taylor&Francis
Классификация:

Социальные проблемы м процессы

Социальные классы

Социальное обеспечение и социальные услуги

ISBN-10: 1138306525
Обложка/Формат: Paperback
Страницы: 228
Вес: 0.42 кг.
Дата издания: 08.05.2017
Язык: English
Размер: 157 x 232 x 26
Читательская аудитория: Tertiary education (us: college)
Ключевые слова: Social issues & processes, POLITICAL SCIENCE / Public Policy / Social Services & Welfare
Основная тема: Welfare
Подзаголовок: Encounters in French Welfare Offices
Ссылка на Издательство: Link
Рейтинг:
Поставляется из: Европейский союз
Описание: Welfare offices usually attract negative descriptions of bureaucracy with their queues, routines, and impersonal nature. Are they anonymous machines or the locus of neutral service relationships? Showing how people experience state public administration, The Bureaucrat and the Poor provides a realistic view of French welfare policies, institutions and reforms and, in doing so, dispels both of these myths. Combining Lipskys street-level bureaucracy theory with the sociology of Bourdieu and Goffman, this research analyses face-to-face encounters and demonstrates the complex relationship between welfare agents, torn between their institutional role and their personal feelings, and welfare applicants, required to translate their personal experience into bureaucratic categories. Placing these interactions within the broader context of social structures and class, race and gender, the author unveils both the social determinations of these interpersonal relationships and their social functions. Increasing numbers of welfare applicants, coupled with mass unemployment, family transformations and the so-called integration problem of migrants into French society deeply affect these encounters. Staff manage tense situations with no additional resources - some become personally involved, while others stick to their bureaucratic role; most of them alternate between involvement and detachment, assistance and domination. Welfare offices have become a place for re-socialisation, where people can talk about their personal problems and ask for advice. On the other hand, bureaucratic encounters are increasingly violent, symbolically if not physically. More than ever, they are now a means of regulating the poor.

The Bureaucrat and the Poor, Dubois