Public libraries in the smart city., Dale Leorke, Danielle Wyatt
Автор: Ellyssa Kroski Название: The Makerspace Librarian`s Sourcebook ISBN: 1783302291 ISBN-13(EAN): 9781783302291 Издательство: Facet Рейтинг: Цена: 14773.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This hands-on sourcebook edited by technology expert Ellyssa Kroski includes everything libraries need to know about the major topics, tools, and technologies relevant to makerspaces today.
Описание: Disasters can happen without warning and cause detrimental damage to society. By planning and conducting research beforehand, businesses can more effectively aid in relief efforts. The Developing Role of Public Libraries in Emergency Management: Emerging Research and Opportunities is an essential reference source for the latest scholarly information on library engagement in official emergency response and how these institutions can offer community aid in disaster situations. Featuring extensive coverage on a number of topics such as hazard analysis, mitigation planning, and local command structure, this publication is ideally designed for academicians, researchers, and practitioners seeking current research on the role local businesses play in emergency response situations.
Автор: Smallwood Carol Название: Creative Management of Small Public Libraries in the 21st Century ISBN: 1442243562 ISBN-13(EAN): 9781442243569 Издательство: Rowman & Littlefield Publishers Рейтинг: Цена: 12461.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Creative Management of Small Public Libraries in the 21st Century is an anthology on small public libraries as centers of communities serving populations under 25,000. The book details strategies and methods for providing top-notch customer service while moving beyond customer service to the creation of meaningful customer relationships.
Описание: This book will help public library administrators, managers, and board members to better plan, strategize, and understand their communities, enabling public libraries to become dynamic, proactive institutions.
Автор: Stimmel Название: Building Smart Cities ISBN: 1498702767 ISBN-13(EAN): 9781498702768 Издательство: Taylor&Francis Рейтинг: Цена: 17609.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The term "smart city" defines the new urban environment, one that is designed for performance through information and communication technologies. Given that the majority of people across the world will live in urban environments within the next few decades, it's not surprising that massive effort and investment is being placed into efforts to develop strategies and plans for achieving "smart" urban growth. Building Smart Cities: Analytics, ICT, and Design Thinking explains the technology and a methodology known as design thinking for building smart cities. Information and communications technologies form the backbone of smart cities. A comprehensive and robust data analytics program enables the right choices to be made in building these cities. Design thinking helps to create smart cities that are both livable and able to evolve. This book examines all of these components in the context of smart city development and shows how to use them in an integrated manner. Using the principles of design thinking to reframe the problems of the smart city and capture the real needs of people living in a highly efficient urban environment, the book helps city planners and technologists through the following: Presentation of the relevant technologies required for coordinated, efficient cities Exploration of the latent needs of community stakeholders in a culturally appropriate context Discussion of the tested approaches to ideation, design, prototyping, and building or retrofitting smart cities Proposal of a model for a viable smart city project The smart city vision that we can create an optimized society through technology is hypothetical at best and reflects the failed repetition through the ages of equating scientific progress with positive social change. Up until now, despite our best hopes and efforts, technology has yet to bring an end to scarcity or suffering. Technical innovation, instead, can and should be directed in the service of our shared cultural values, especially within the rapidly growing urban milieu. In Building Smart Cities: Analytics, ICT, and Design Thinking, the author discusses the need to focus on creating human-centered approaches to our cities that integrate our human needs and technology to meet our economic, environmental, and existential needs. The book shows how this approach can lead to innovative, livable urban environments that are realizable, practical, and economically and environmentally sustainable.
Название: Reading by right ISBN: 1783302097 ISBN-13(EAN): 9781783302093 Издательство: Facet Рейтинг: Цена: от 3861.00 р. Наличие на складе: Есть
Описание: This book focuses on the importance of reading for pleasure and the difference that it can make to a person`s life chances, with a focus upon how libraries and librarians help reluctant and struggling readers.
Описание: Over the past thirty years, significant shifts in technology, political ideologies, and policy goals have resulted in an environment in which public libraries face the highest expectations to serve community needs against unprecedented political, economic, and policy challenge...
Автор: Smallwood Carol Название: Creative Management of Small Public Libraries in the 21st Century ISBN: 1442243554 ISBN-13(EAN): 9781442243552 Издательство: Rowman & Littlefield Publishers Рейтинг: Цена: 20486.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Creative Management of Small Public Libraries in the 21st Century is an anthology on small public libraries as centers of communities serving populations under 25,000. The book details strategies and methods for providing top-notch customer service while moving beyond customer service to the creation of meaningful customer relationships.
Автор: Nicholson, Kirstie Название: Innovation in Public Libraries ISBN: 0081012764 ISBN-13(EAN): 9780081012765 Издательство: Elsevier Science Рейтинг: Цена: 9255.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Innovation in Public Libraries: Learning from International Library Practiceexamines the recent activities of successful and innovative libraries around the world, presenting their initiatives in areas including library design, events and programs, and creating customer experiences. This timely guide provides an overview of these libraries' successful experiences and identifies emerging global trends and themes. The author offers library practitioners guidance on how to pursue these trends in their own library environment, identifying achievable goals when planning building and design improvements, and developing customer interactions in order to emulate the experiences of international libraries.
Название: Rural and small public libraries ISBN: 1787431126 ISBN-13(EAN): 9781787431126 Издательство: Emerald Рейтинг: Цена: 16870.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This volume begins by defining the challenges that rural and small libraries face before shifting to an analysis of ways that these obstacles can be overcome or mitigated. The authors explore ideas for enhancing community partnerships and outreach by using rural and small public libraries as centers for local cultural heritage activities.
Описание: Academic and public libraries are continuing to transform as the information landscape changes, expanding their missions into new service roles that call for improved organizational performance and accountability. Since Assessing Service Quality premiered in 1998, receiving the prestigious Highsmith Library Literature Award, scores of library managers and administrators have trusted its guidance for applying a customer-centered approach to service quality and performance evaluation. This extensively revised and updated edition explores even further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experiences. With a clear focus on real-world application, the authors: Challenge conventional thinking about the utility of input, output, and performance metrics by suggesting new ways to think about the evaluation and assessment of library services; Explain service quality and customer satisfaction, and demonstrate how they are separate but intertwined; Identify procedures for qualitatively and quantitatively measuring both service quality and satisfaction; Encourage libraries to take action by presenting concrete steps they can take to become more customer-centric; Offer a range of customer-related metrics that provide insights useful for library planning and decision making, such as surveys and focus groups.This book shows how to nurture an environment of continuous improvement through effective service quality assessment.
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