Brian D. Fitch Law Enforcement Communication: Essential Skills for Solving Crimes, Managing Difficult People, and Improving Officer Safety 9781516531820

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Автор: Brian D. Fitch
Название: Law Enforcement Communication: Essential Skills for Solving Crimes, Managing Difficult People, and Improving Officer Safety
ISBN: 9781516531820
Издательство: Mare Nostrum (Eurospan)
Классификация:

Теория комуникаций

Полиция и службы безопасности

Преступность и криминология

Деловое общение и деловые презентации

ISBN-10: 1516531825
Обложка/Формат: Paperback
Страницы: 410
Вес: 0.54 кг.
Дата издания: 30.01.2019
Язык: English
Размер: 229 x 152 x 21
Читательская аудитория: Professional & vocational
Ключевые слова: Business communication & presentation,Crime & criminology,Police & security services,Communication studies
Подзаголовок: Essential skills for solving crimes, managing difficult people, and improving officer safety
Рейтинг:
Поставляется из: Англии
Описание: Law Enforcement Communication: Essential Skills for Solving Crimes, Managing Difficult People, and Improving Officer Safety helps law enforcement officers improve their communication skills with diverse populations and difficult people. The book is founded on the premise that the better an officer is at communicating with others, the safer and more effective the officer will be in all areas of law enforcement. The skills in this book apply equally to all law enforcement professionals, regardless of their rank, assignment, or responsibilities. Officers rely on good human relations skills to deescalate dangerous confrontations, facilitate cooperation, and solve crimes. Readers will learn the skills and attitudes necessary to build trust and rapport, resolve conflict, manage emotions, gain valuable information, and deal more effectively with difficult people. Additional chapters examine persuasive communication, emotional intelligence, and the importance of leadership in creating a culture of communication excellence. Law Enforcement Communication is an enlightening and intellectual resource well suited for courses in policing and law enforcement. It also provides a valuable resource for working law enforcement professionals, trainers, or anyone else interested in improving their personal and career success.
Дополнительное описание: Crime and criminology|Police and security services|Communication studies|Business communication and presentation

Law Enforcement Communication: Essential Skills for Solving Crimes, Managing Difficult People, and Improving Officer Safety, Brian D. Fitch