The Uncaring, Intricate World: A Field Diary, Zambezi Valley, 1984-1985, Pamela Reynolds

Автор: Reynolds Pamela
Название: The Princess and the Queen
ISBN: 1613431228 ISBN-13(EAN): 9781613431221
Издательство: Неизвестно
Цена: 2476.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: pacote do Courseware consiste em duas publicacoes, VeriSMTM - Foundation Courseware e VeriSM - Foundation Study Guide. Este material de treinamento abrange o plano de estudos para a qualificacao da Fundacao VeriSM . O treinamento pode ser entregue em dois dias. Este material didatico e credenciado para preparar o aluno para a certificacao da VeriSM Foundation. O VeriSM Foundation consiste em duas partes: VeriSM Essentials e VeriSM Plus, cada uma cobrindo um dia de treinamento.Os alunos que ja possuem um certificado de Gerenciamento de Servicos (TI) podem se beneficiar do conhecimento que ja possuem. Eles sao o publico-alvo de apenas um treinamento do VeriSM Plus. Ao serem aprovados no exame VeriSM Plus, recebem o certificado VeriSM Foundation.Provedores de treinamento que desejam oferecer um treinamento de um dia sobre principios de gerenciamento de servicos podem decidir oferecer apenas o treinamento VeriSM Essentials. Os alunos que forem aprovados no exame VeriSM Essentials receberao o certificado VeriSM Essentials. Se eles passarem no exame VeriSM Plus mais tarde, receberao automaticamente o certificado VeriSM Foundation.O "courseware" abrange os seguintes topicos:A organizacao do servico (Essentials)Cultura de servico (Essentials)Pessoas e estrutura organizacional (Essentials)O modelo VeriSM (ambos)Praticas Progressivas (Plus)Tecnologias Inovadoras (Plus)O VeriSM e uma abordagem holistica e orientada aos negocios para o Gerenciamento de Servicos, que ajuda a entender o panorama crescente das melhores praticas e como integra-las para oferecer valor ao consumidor.E uma evolucao no pensamento em Gerenciamento de Servicos e oferece uma abordagem atualizada, incluindo as mais recentes praticas e desenvolvimentos tecnologicos, para ajudar as organizacoes a transformar seus negocios para a nova realidade da era digital.O VeriSM e um gerenciamento orientado a valor, evolutivo, responsivo e integrado.VeriSM e uma marca registrada e propriedade da IFDC, a Fundacao Internacional de Competencias Digitais.

Автор: Pamela Reynolds
Название: War in Worcester: Youth and the Apartheid State
ISBN: 0823243095 ISBN-13(EAN): 9780823243099
Издательство: Wiley EDC
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Цена: 11326.00 р.
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Описание:

The South African government gave no quarter to young people who joined the struggle against the apartheid state; indeed, it targeted them. Security forces meted out cruel treatment to youth who rebelled, incarcerated even the very young under dreadful conditions, and used torture frequently, sometimes over long periods of time. Little is known, however, from the perspective of young fighters themselves about the efforts they made to sustain the momentum of struggle, how that affected and was affected by their other social bonds, and what they achieved in terms of growth and paid in terms of harm. War in Worcester combines a study of the Truth and Reconciliation Commission (TRC)’s findings on the stand taken by South African youth with extended fieldwork undertaken with fourteen young men who, starting in their schooldays, were involved in the struggle in a small town in the Western Cape. Filling a gap in the ethnographic analysis of the role of youth in armed conflict, the book describes, from the perspective of the young fighters themselves, the tactics that young local leaders used and how the state retaliated, young peoples’ experiences of pain and loss, the effect on fighters of the extensive use of informers by the state as a weapon of war, and the search for an ethic of survival.
The testimony of these young fighters reveals some limitations of the processes used by the TRC in its search to document the truth. War in Worcester problematizes the use of the term “victim” for the political engagement of young people and calls for attention to patterns of documenting the past and thus to the nature of the archive in recording the character of political forces and the uses of violence. It encourages a fresh analysis of the kinds of revolt being enacted by the young elsewhere in the world, such as North Africa and the Middle East.