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Successful Customer Relationship Management Programs and Technologies: Issues and Trends, Riyad Eid


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Цена: 27027.00р.
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Автор: Riyad Eid
Название:  Successful Customer Relationship Management Programs and Technologies: Issues and Trends
ISBN: 9781466602885
Издательство: Mare Nostrum (Eurospan)
Классификация:
ISBN-10: 1466602880
Обложка/Формат: Hardcover
Страницы: 358
Вес: 1.12 кг.
Дата издания: 30.03.2012
Серия: Economics/Business/Finance
Язык: English
Иллюстрации: 1, black & white illustrations
Размер: 285 x 218 x 25
Читательская аудитория: Professional and scholarly
Ключевые слова: Customer services
Подзаголовок: Issues and trends
Рейтинг:
Поставляется из: Англии
Описание: Offers the latest research and developments for researchers, practitioners, and academics alike. It contains case studies, methodologies, frameworks and architectures, and cutting edge in research within the field of customer relationship management. It also serves as a reference book and handbook for semantics and follow-through for managers and decision makers.


Customer Relationship Management

Автор: Pepper Edward
Название: Customer Relationship Management
ISBN: 1632401312 ISBN-13(EAN): 9781632401311
Издательство: Неизвестно
Цена: 17463.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

D-A-T-I-N-G Your Customer(R): A Relationship Manual

Автор: Feldman James D.
Название: D-A-T-I-N-G Your Customer(R): A Relationship Manual
ISBN: 1941799523 ISBN-13(EAN): 9781941799529
Издательство: Неизвестно
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Цена: 3447.00 р.
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Описание: Creating a Customer-centric relationship is much like dating, uncovering levels of trust and satisfaction. Over the past few decades, James Feldman has become one of marketing and innovation`s most provocative thinkers and speakers. D-A-T-I-N-G Your Customer(R) challenges businesses to change how they think via six simple, pragmatic shifts.

Customer Relationship Management

Автор: V. Kumar; Werner Reinartz
Название: Customer Relationship Management
ISBN: 3662553805 ISBN-13(EAN): 9783662553800
Издательство: Springer
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Цена: 11179.00 р.
Наличие на складе: Поставка под заказ.

Описание: This book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we know it today.

Diverse Methods in Customer Relationship Marketing and Management

Автор: In Lee
Название: Diverse Methods in Customer Relationship Marketing and Management
ISBN: 1522556192 ISBN-13(EAN): 9781522556190
Издательство: Mare Nostrum (Eurospan)
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Цена: 31324.00 р.
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Описание: Consumer interaction and engagement are vital components to help marketers maintain a lasting relationship with their customers. By developing positive relationships with consumers, businesses can better maintain their customers’ loyalty.Diverse Methods in Customer Relationship Marketing and Management is a critical scholarly resource that examines how marketing has shifted to a relationship-oriented model. Due to this, there is an increased need for customer relationship marketing and management to emerge as an invaluable approach to strengthening companies and the customer experience. Featuring coverage on a wide range of topics such as relational marketing technology acceptance model, and consumer buying behavior, this book is a vital resource for marketing professionals, managers, retailers, advertising executives, academicians, and researchers seeking current research on the challenges and opportunities in customer relationship marketing and management.


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