Watching You, Jewell Lisa

Автор: Jewell, Lisa
Название: Watching you
ISBN: 1784756288 ISBN-13(EAN): 9781784756284
Издательство: Random House - Penguin
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Цена: 1055.00 р.
Наличие на складе: Поставка под заказ.

Описание: pacote do Courseware consiste em duas publicacoes, VeriSMTM - Foundation Courseware e VeriSM - Foundation Study Guide. Este material de treinamento abrange o plano de estudos para a qualificacao da Fundacao VeriSM . O treinamento pode ser entregue em dois dias. Este material didatico e credenciado para preparar o aluno para a certificacao da VeriSM Foundation. O VeriSM Foundation consiste em duas partes: VeriSM Essentials e VeriSM Plus, cada uma cobrindo um dia de treinamento.Os alunos que ja possuem um certificado de Gerenciamento de Servicos (TI) podem se beneficiar do conhecimento que ja possuem. Eles sao o publico-alvo de apenas um treinamento do VeriSM Plus. Ao serem aprovados no exame VeriSM Plus, recebem o certificado VeriSM Foundation.Provedores de treinamento que desejam oferecer um treinamento de um dia sobre principios de gerenciamento de servicos podem decidir oferecer apenas o treinamento VeriSM Essentials. Os alunos que forem aprovados no exame VeriSM Essentials receberao o certificado VeriSM Essentials. Se eles passarem no exame VeriSM Plus mais tarde, receberao automaticamente o certificado VeriSM Foundation.O "courseware" abrange os seguintes topicos:A organizacao do servico (Essentials)Cultura de servico (Essentials)Pessoas e estrutura organizacional (Essentials)O modelo VeriSM (ambos)Praticas Progressivas (Plus)Tecnologias Inovadoras (Plus)O VeriSM e uma abordagem holistica e orientada aos negocios para o Gerenciamento de Servicos, que ajuda a entender o panorama crescente das melhores praticas e como integra-las para oferecer valor ao consumidor.E uma evolucao no pensamento em Gerenciamento de Servicos e oferece uma abordagem atualizada, incluindo as mais recentes praticas e desenvolvimentos tecnologicos, para ajudar as organizacoes a transformar seus negocios para a nova realidade da era digital.O VeriSM e um gerenciamento orientado a valor, evolutivo, responsivo e integrado.VeriSM e uma marca registrada e propriedade da IFDC, a Fundacao Internacional de Competencias Digitais.

Автор: Jewell, Lisa
Название: Before I Met You
ISBN: 0099559536 ISBN-13(EAN): 9780099559535
Издательство: Random House - Penguin
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Цена: 1319.00 р.
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Описание: But before she can do so, she must find the mysterious woman named in her grandmother`s will. What she doesn`t know is that her search will uncover the heartbreaking secret that changed her grandmother`s life, and might also change hers for ever...

Автор: Jewell Lisa
Название: Watching You
ISBN: 178475627X ISBN-13(EAN): 9781784756277
Издательство: Random House - Penguin
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Цена: 1319.00 р.
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Описание: You`re not the only one watching.Gripping psychological suspense from the #1 bestselling author of Then She Was Gone._______________You`re back home after four years working abroad, new husband in tow.You`re keen to find a place of your own. But for now you`re crashing in your big brother`s spare room.

Автор: Jewell Lisa
Название: I Found You
ISBN: 1780893612 ISBN-13(EAN): 9781780893617
Издательство: Random House - Penguin
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Цена: 1715.00 р.
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Описание: `How long have you been sitting out here?``I got here yesterday.``Where did you come from?``I have no idea.`Surrey: Lily Monrose has only been married for three weeks. When her new husband fails to come home from work one night she is left stranded in a new country where she knows no one. Against her better judgement she invites him in to her home.

Автор: Jewell Lisa
Название: Roommates Wanted
ISBN: 0061137472 ISBN-13(EAN): 9780061137471
Издательство: HarperCollins USA
Цена: 1671.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: From UK bestselling author Lisa Jewell comes a Nick Hornby meets Marian Keyes tale of a—rapidly approaching—40-year-old man forced to confront that he, and his house full of wayward roommates need to grow up once and for all.

Автор: Jewell, Lisa
Название: Then She Was Gone
ISBN: 1784756253 ISBN-13(EAN): 9781784756253
Издательство: Random House - Penguin
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Цена: 1319.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: WITH NEARLY 300 5* REVIEWS - THE BOOK EVERYONE KEEPS TALKING ABOUT. Prepare to be hooked.` Sun `Packs a huge emotional punch that will leave you winded.` CL Taylor, author of The Missing ************************ She was fifteen, her mother`s golden girl. Ten years on, Laurel has never given up hope of finding Ellie.