Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone 9781640951495

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Автор: Hyken Shep
Название: Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone
ISBN: 9781640951495
Издательство: Sound Wisdom
Классификация:

Поведенческая экономика

Торговля и маркетинг

Обслуживание клиентов

Советы по карьере и достижению успеха

ISBN-10: 1640951490
Обложка/Формат: Paperback
Страницы: 240
Вес: 0.25 кг.
Дата издания: 01.10.2019
Язык: English
Размер: 213 x 140 x 18
Поставляется из: США
Описание: Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isnt an out-of-reach goal. In fact, amazement is a habit that anyone can master--and Shep Hyken knows the tricks to making it your own.

In Be Amazing or Go Home, Shep shares the secrets behind making his motto Always Be Amazing an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, including:

Showing up ready to be amazing
Being proactive
Craving feedback
Taking responsibility
Embracing authenticity
Focusing on excellence
Turning misery into magic

Once you master these habits, youll be able to create trust, build stronger relationships, make sales, advance your career, and more. Now is the time to step out of the ordinary and step into amazing.

Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone, Hyken Shep