From Chaos to Compliance: Communication, Control, and De-escalation of Mentally Ill & Aggressive Offenders: A Comprehensive Guidebook for Parole, Amdur Ellis, Pelton Alan
Автор: Pelton Richard Название: Pelton`s Illustrated Guide to Tunbridge Wells ISBN: 1357070853 ISBN-13(EAN): 9781357070854 Издательство: Неизвестно Цена: 6428.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Hostage negotiation is one of the most remarkable sub-specialties in the corrections environment. Through a combination of tactical communication, empathic connection and, at times, subterfuge, negotiators persuade desperate, suicidal or homicidal individuals, often intoxicated or mentally ill, to relinquish their position of power and submit to the authority of the correctional institution. This is the second book in Amdur and Eddy's series. It focuses specifically on the corrections environment. In this book, the reader will find thirty-two different training scenarios that cover the gamut of mental illness and personality disorders. Most of them are based on cases that one or the other of the authors have actually encountered. There are full instructions on how to set up the scenario, and how to brief the role player so that he or she plays it true-to-life. The scenarios are colorful, unpredictable, and multi-layered, and require active involvement of the secondary negotiator and the rest of the team for intelligence gathering. Just as a real situation can change radically when new information is acquired, most of the scenarios will have unexpected twists that require the negotiators to think on their feet, and sometimes diametrically change directions. Many include ERT, and some are specifically crafted so that tactical officers can practice various skills during the scenarios, such as food deliveries, release of an injured hostage, delivery of the throw phone, or documents the subject has demanded. They can plant listening devices, or attempt to get a visual on the scene. Team leaders can program the negotiation exercise for 'failure, ' something that neither ERT nor the negotiators will be informed. When it is suddenly time to go, they must be ready to tactically respond. Although it is an educational read for anyone involved in crisis intervention, far beyond corrections work - it is written as a resource book for HNT/CNT teams.
Although call-takers at an Emergency Dispatch Center are under no immediate physical threat, they are often the focus of intense verbal violence. In this comprehensive guidebook, Ellis Amdur, with the assistance of consultants whose cumulative experience in emergency call-taking and emergency dispatch totals over one hundred and twenty years, walks professionals working in Emergency Dispatch Centers through a multitude of steps they can use to assist first responders, callers and other members of the public, while functioning at the highest level of professionalism. The first section of this book discusses general principals required to prepare an emergency dispatch center for calls from emotionally disturbed individuals, as well as threat assessment: how to acquire essential information necessary to prepare first responders for any potential risk at the scene. In the second major section of the book, he focuses on us: what we can do to achieve a state of integrity and powerful calm. Rather than abstract pronouncements, he offers specific strategies, including a method of breathing for the purpose of maintaining a one's own center in crisis situations. He then moves on to the heart of the book, discussing specific behaviors ranging from confusion and obsessive concerns to psychosis, mania and acute disorganization. In one very important section, he discusses interactions with anti-social and psychopathic individuals, people who present a danger to the psychological and physical well-being of anyone with whom they come in contact. He moves on to suicidal callers, and then how to de-escalate aggressive and chaotic callers once a crisis begins. De-escalation tactics are specific - one learns how to immediately recognize what mode of aggression the person is displaying, and then, one can effectively implement the de-escalation tactics that are best suited to deal with the aggression one is facing.
Individuals suffering from psychiatric or substance use disorders sometimes display any one of a number of frightening behaviors: verbal outbursts, physical threats and even violence. In this comprehensive guidebook, Ellis Amdur walks professionals working in inpatient and residential settings through a multitude of steps they can take to keep themselves, their colleagues, and their clientele safe.
Amdur's focus is based on behavior rather than diagnosis. The first sections of the book discuss specific behaviors ranging from such relatively minor irritants as reluctance to complete tasks and obsessive concerns to more troubling, pervasive syndromes such as psychosis, mania and disorganization.In one very important section, he discusses interactions with anti-social and psychopathic individuals, people who present danger to the psychological and physical well being of both staff and patients.
In the second major section of the book, he focuses on us: what we can do to achieve a state of integrity and powerful calm. Rather than abstract pronouncements, he offers specific strategies, including a method of breathing that is for the purpose of maintaining one s center in crisis situations.
He then moves on to direct face-to-face encounters. This includes how to handle tense situations before they deteriorate into chaos, and how to de-escalate once a crisis is in play. Amdur elucidates the various motivations that drive aggression and further delineates the different types of aggression that result. De-escalation tactics are specific one learns how to instantly recognize what mode of aggression the person is in, and then, well-trained and practiced, one can almost instantaneously shift into the correct de-escalation tactic that fits the aggression one is facing.
The final sections of the book offer a macro-view: how to establish and maintain a culture of safety within the hospital or residential setting. The likelihood that one will have to use de-escalation skills or other self-protective strategies is far diminished when such a culture of safety is in place.
Hostage negotiation is one of the most remarkable areas of law enforcement. Through a combination of tactical communication, empathic connection and, at times, subterfuge, negotiators persuade desperate, suicidal or homicidal individuals, often intoxicated or mentally ill, to relinquish their position of power and submit to police authority. In this book, the reader will find thirty different training scenarios that cover the gamut of mental illness and personality disorders, as well as common situations that lead otherwise ordinary people into desperation. Most of them are based on cases that one or the other of the authors have actually encountered. There are full instructions on how to set up the scenario, and how to brief the role player so that he or she plays it true-to-life. The scenarios are colorful, unpredictable, and multi-layered, and require active involvement of the secondary negotiator and the rest of the team for intelligence gathering. Just as a real situation can change radically when new information is acquired, most of the scenarios will have unexpected twists that require the negotiators to think on their feet, and sometimes diametrically change directions. Many include SWAT, and some are specifically crafted so that tactical officers can practice various skills during the scenarios, such as food deliveries, release of an injured hostage, delivery of the throw phone, or documents the subject has demanded. They can plant listening devices, or attempt to get a visual on the scene. Team leaders can program the negotiation exercise for 'failure, ' something that neither SWAT nor the negotiators will be informed. When it is suddenly time to go, they must be ready to tactically respond. Although it is an educational read for anyone involved in crisis intervention - far beyond police work - it is written as a resource book for HNT/CNT teams.
Aggression touches all of our lives. Whether it is a customer or angry coworker, an upset family member, a fellow student at school or college, or a stranger we bump into on the street, all of us, at times, must deal with aggressive people. Ellis Amdur has become well-known for his series of profession-specific books on dealing with aggressive and emotionally disturbed individuals. These books, however, are for specialists: police, hospitals, fire/EMS, social services, to name a few. Words of Power is different. It is written for ordinary people who may, on occasion, have to deal with an angry, even an enraged person.This book was written with the help of a unique cadre of critical readers. Rather than specialists, they are people from ordinary walks of life. They share several things in common: their professions do not require them to interact on a regular basis with aggressive people; their family lives are healthy; they are not experts at self-defense or martial arts; and they lead happy lives, largely untouched by violence. Their job was to read through the original manuscript and highlight all the things that they felt they did NOT need to know. What remains is the information that ordinary people need: no more, no less. The book is simple without being simplistic. It is a comprehensive guidebook on how to de-escalate angry people and how to use verbal control tactics to manage the behaviors of enraged people. Words of Power also teaches how to develop your intuition, so that you become aware and can react before something has truly become dangerous. Most importantly, this book teaches how to calm and center yourself so that you have access to your best, most powerful qualities. You have the best chance of achieving peace when you embody peace.
People suffering from psychiatric or substance abuse disorder can display any one of a number of frightening behaviors. Ellis Amdur and John K. Murphy offer firefighters and EMTs a comprehensive set of strategies to keep themselves and their patients safe, while functioning at the highest level of professionalism. Rather than abstract information, more useful in a consulting room than in the field, Cooling the Flames is tactically based, from start to finish. The first section of this book addresses field safety, including both strategic planning and honing your intuition to pick up early signs of danger. In the second section, the authors offer specific strategies to maintain integrity and calm in crisis situations, including a method of breathing for the purpose of maintaining one's own center in crisis situations. They then discuss interventions with those displaying confusion and obsessive concerns, psychosis, mania and acute disorganization. In one very important section, they discuss interactions with manipulative people, who present a danger to the psychological and physical well being of anyone with whom they come in contact. The authors discuss suicidal patients, not only from the perspective of despondent individuals who attempt to kill themselves, but also offer strategic interventions for those who either threaten to harm themselves, or repetitively do so, requiring regular involvement of EMS, police, hospitals and the mental health system. The authors explain how to immediately recognize different modes of aggression, and then outline how to quickly and effectively implement de-escalation or control tactics best suited to deal with the type of aggression one is facing. In three essential appendices, they present protocols for physical and chemical restraint, current information on positional and compression asphyxiation (authored by Dr. Gary Vilke), and a protocol, specific to fire and EMS, on excited delirium (authored by Lt. Michael Paulus, ret.)
Individuals suffering from psychiatric or substance use disorders sometimes display any one of a number of frightening behaviors: verbal outbursts, physical threats and even violence. In this comprehensive guidebook, Ellis Amdur walks families through a multitude of strategies they can use to keep themselves, and their mentally ill family member safe. Amdur's focus is based on behavior rather than diagnosis.
The first sections of the book discuss specific behaviors ranging from such relatively minor irritants as reluctance to complete tasks and obsessive concerns to more troubling, pervasive syndromes such as psychosis, mania and disorganization. In one very important section, he discusses interactions with manipulative individuals, people who present danger to the psychological and physical well being of everyone in your family.
In the second major section of the book, he focuses on us: what we can do to achieve a state of integrity and powerful calm. Rather than abstract pronouncements, he offers specific strategies, including a method of breathing that is for the purpose of maintaining one s center in crisis situations.
He then moves on to direct face-to-face encounters, covering situations that can occur anywhere: in the community, at your residence, on the street, or even your car. Instruction includes how to handle tense situations before they deteriorate into chaos, and how to manage a crisis once it has started, whether it concerns an adult or a young person. He instructs you on how to instantly recognize what mode of aggression the person is in, and then, well-trained and practiced, how to almost instantaneously shift into the correct de- escalation tactic that fits the aggression one is facing.
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