Автор: Voisard, Alexandre Название: Fables ISBN: 1904556337 ISBN-13(EAN): 9781904556336 Издательство: Неизвестно Рейтинг: Цена: 1085.00 р. Наличие на складе: Поставка под заказ.
Описание: Engaging memoir from a 37-year-old woman named Julia with pathological demand avoidance (PDA), co-written with specialist Ruth Fidler. Covering childhood and adolescence, friendships, communication and meltdowns, plus an insightful chapter from her long-term partner, this is an unflinchingly honest look at Julia`s inspiring life and the challenges she has overcome.
Автор: Smith Micki Название: Fanny`s Destiny ISBN: 1612863434 ISBN-13(EAN): 9781612863436 Издательство: Неизвестно Цена: 2206.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: pacote do Courseware consiste em duas publicacoes, VeriSMTM - Foundation Courseware e VeriSM - Foundation Study Guide. Este material de treinamento abrange o plano de estudos para a qualificacao da Fundacao VeriSM . O treinamento pode ser entregue em dois dias. Este material didatico e credenciado para preparar o aluno para a certificacao da VeriSM Foundation. O VeriSM Foundation consiste em duas partes: VeriSM Essentials e VeriSM Plus, cada uma cobrindo um dia de treinamento.Os alunos que ja possuem um certificado de Gerenciamento de Servicos (TI) podem se beneficiar do conhecimento que ja possuem. Eles sao o publico-alvo de apenas um treinamento do VeriSM Plus. Ao serem aprovados no exame VeriSM Plus, recebem o certificado VeriSM Foundation.Provedores de treinamento que desejam oferecer um treinamento de um dia sobre principios de gerenciamento de servicos podem decidir oferecer apenas o treinamento VeriSM Essentials. Os alunos que forem aprovados no exame VeriSM Essentials receberao o certificado VeriSM Essentials. Se eles passarem no exame VeriSM Plus mais tarde, receberao automaticamente o certificado VeriSM Foundation.O "courseware" abrange os seguintes topicos:A organizacao do servico (Essentials)Cultura de servico (Essentials)Pessoas e estrutura organizacional (Essentials)O modelo VeriSM (ambos)Praticas Progressivas (Plus)Tecnologias Inovadoras (Plus)O VeriSM e uma abordagem holistica e orientada aos negocios para o Gerenciamento de Servicos, que ajuda a entender o panorama crescente das melhores praticas e como integra-las para oferecer valor ao consumidor.E uma evolucao no pensamento em Gerenciamento de Servicos e oferece uma abordagem atualizada, incluindo as mais recentes praticas e desenvolvimentos tecnologicos, para ajudar as organizacoes a transformar seus negocios para a nova realidade da era digital.O VeriSM e um gerenciamento orientado a valor, evolutivo, responsivo e integrado.VeriSM e uma marca registrada e propriedade da IFDC, a Fundacao Internacional de Competencias Digitais.
Описание: I had my whole world ahead of me. Eager to take the plunge that life offered. Though nothing prepared me for the terrifying moment that changed everything forever. No one can save me now. Not even Superman. After 17-year-old Micki moves in with her father, strange events begin to take place. Something unnatural lurks about in the sleepy southern town of Eastwick, Louisiana. Trusting the wrong friends, Micki encounters a vampire, and her life begins to spiral out of control. Somewhere between, she finds love and friendship: her BFF, Candy, and the rebellious half-vampire biker Valentine, who are willing to risk their own life to help Micki prevent the inevitable future - The Crossing. With time ticking away, can they pull off the impossible and destroy the most malevolent and primordial vampire of all time?
Pulitzer Prize Finalist Winner of the John Brinckerhoff Jackson Book Prize Winner of the Sharon Harris Book Award Finalist, Jefferson Davis Award of the American Civil War Museum
Arlington National Cemetery is one of America's most sacred shrines, a destination for millions who tour its grounds to honor the men and women of the armed forces who serve and sacrifice. It commemorates their heroism, yet it has always been a place of struggle over the meaning of honor and love of country. Once a showcase plantation, Arlington was transformed by the Civil War, first into a settlement for the once enslaved, and then into a memorial for Union dead. Later wars broadened its significance, as did the creation of its iconic monument to universal military sacrifice: the Tomb of the Unknown Soldier.
As Arlington took its place at the center of the American story, inclusion within its gates became a prerequisite for claims to national belonging. This deeply moving book reminds us that many brave patriots who fought for America abroad struggled to be recognized at home, and that remembering the past and reckoning with it do not always go hand in hand.
"Perhaps it is clich to observe that in the cities of the dead we find meaning for the living. But, as McElya has so gracefully shown, such a clich is certainly fitting of Arlington." --American Historical Review
"A wonderful history of Arlington National Cemetery, detailing the political and emotional background to this high-profile burial ground." --Choice
Автор: Mason Joyce Название: The Crystal Ball: A Micki Michaels Mystery ISBN: 0615894615 ISBN-13(EAN): 9780615894614 Издательство: Неизвестно Цена: 2578.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: One mom determined to get the best education for her dyslexic son, offers practical tips and advice for other parents navigating the public-school system. Both a rallying cry and an invaluable resource, One in Five details the national education crisis as it impacts the one in five children who have dyslexia. Micki Boas, mother to two dyslexic sons, wrote this book because too many parents feel isolated and defeated in their efforts to secure an equal chance for their children. After fighting the school system for six years to get the correct diagnoses and proper learning assistance for her sons, Boas realized that parents need to hack the system, cutting through the invisible red tape of school funding, IEPs, specialized teacher training, and more. Drawing on insights from over 200 parents, educators, and experts, Boas explains why most children are diagnosed too late to get the help they need, and why the majority of our schools fail to provide the special education programs mandated by law. Most important, through her own story and those of other tireless parents and leaders, she shows what you can do about it. One in Five shares the secrets the "professionals" won't tell you--but that make all the difference.