Never tell, Gardner, Lisa

Автор: Gardner, Lisa
Название: Never Tell
ISBN: 1784758647 ISBN-13(EAN): 9781784758646
Издательство: Random House - Penguin
Рейтинг:
Цена: 923.00 р.
Наличие на складе: Поставка под заказ.

Описание: ITIL(R) Intermediate Release, Control and Validation - 4 daysThe four courses in Service Capability is aimed at students who need deep knowledge of the processes and the roles of ITIL. Service Lifecycle covered in the course but the primary focus is on processes, functions, roles and activities of its application and use by lifecycle. The courses within the Service Capability is role-based modules, each with a separate certification. Each course includes a grouping of processes and roles within ITIL is intended to give participants a specific knowledge of the practice and application related to the daily work.You`ll learn You get a deeper understanding of the part of the ITIL framework which deals with testing, validation and deployment of services. The course is aimed primarily at people working actively to plan and execute changes in IT services. You get a deeper understanding of the interaction between the requirements definition, testing and deployment as well as the importance of having a well functioning configuration management.Target groupThe target group of the ITIL Expert Qualification: Release, Control and Validation is:¢ Individuals who have attained the ITIL Foundation certificate in Service Management and who wish to advance to higher level ITIL certifications.¢ Individuals who require a deep understanding of ITIL Certificate in Release, Control and Validation processes and how it may be used to enhance the quality of IT service support within an organization.¢ IT professionals that are working within an organization that has adopted and adapted ITIL who need to be informed about and thereafter contribute to an ongoing service improvement programme¢ Operational staff involved in Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management, who wish to enhance their role-based capabilities.This may include but is not limited to, IT professionals, business managers and business process owners.ExamThe examination is closed book and made up of multiple choice questions based on a scenario. Students will be allowed 120 minutes to answer the questions. You need at least 70% (28/40 points) to pass.PrerequisitesCandidates wishing to pass the exam for this qualification must already hold the ITIL Foundation Certificate.

Автор: Gardner Lisa
Название: The Killing Hour: A Novel of Suspense
ISBN: 055339052X ISBN-13(EAN): 9780553390520
Издательство: Random House (USA)
Цена: 919.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Each time he struck, he took two victims. Day after day, he waited for the first body to be discovered--a body containing all the clues the investigators needed to find the second victim, who waited...prey to a slow but certain death. The clock ticked--salvation was possible.

The police were never in time.

Years have passed; but for this killer, time has stood still.

As a heat wave of epic proportions descends, the game begins again. Two girls have disappeared...and the clock is ticking.

Rookie FBI agent Kimberly Quincy knows the killer’s deadline can be met. But she’ll have to break some rules to beat an exactingly vicious criminal at a game he’s had time to perfect.



For the Killing Hour has arrived....

Автор: Gardner Lisa
Название: The Killing Hour CD
ISBN: 052549216X ISBN-13(EAN): 9780525492160
Издательство: Random House (USA)
Рейтинг:
Цена: 1378.00 р.
Наличие на складе: Нет в наличии.

Описание: Each time he struck, he took two victims. Day after day, he waited for the first body to be discovered--a body containing all the clues the investigators needed to find the second victim, who waited...prey to a slow but certain death. The clock ticked--salvation was possible.
The police were never in time.
Years have passed; but for this killer, time has stood still. As a heat wave of epic proportions descends, the game begins again. Two girls have disappeared...and the clock is ticking.
Rookie FBI agent Kimberly Quincy knows the killer's deadline can be met. But she'll have to break some rules to beat an exactingly vicious criminal at a game he's had time to perfect.
For the Killing Hour has arrived....

Автор: Gardner Lisa
Название: When You See Me
ISBN: 0593171780 ISBN-13(EAN): 9780593171783
Издательство: Random House (USA)
Рейтинг:
Цена: 2667.00 р.
Наличие на складе: Нет в наличии.

Автор: Gardner Lisa
Название: When You See Me
ISBN: 1524745006 ISBN-13(EAN): 9781524745004
Издательство: Random House (USA)
Рейтинг:
Цена: 2483.00 р.
Наличие на складе: Нет в наличии.

Описание: #1 New York Times bestselling author Lisa Gardner unites three of her most beloved characters--Detective D. D. Warren, Flora Dane, and Kimberly Quincy--in a twisty new thriller, as they investigate a mysterious murder from the past . . . which points to a dangerous and chilling present-day crime.

FBI Special Agent Kimberly Quincy and Sergeant Detective D D Warren have built a task force to follow the digital bread crumbs left behind by deceased serial kidnapper Jacob Ness. When a disturbing piece of evidence is discovered in the hills of Georgia, they bring Flora Dane and true-crime savant Keith Edgar to a small town where something seems to be deeply wrong. What at first looks like a Gothic eeriness soon hardens into something much more sinister . . . and they discover that for all the evil Jacob committed while alive, his worst secret is still to be revealed. Quincy and DD must summon their considerable skills and experience to crack the most disturbing case of their careers--and Flora must face her own past directly in the hope of saving others.