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Revenue or Relationships? Win Both: A Customer Experience Primer to Shift Your Perspective of Business, , Brodie Mary


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Цена: 2930.00р.
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Наличие: Поставка под заказ.  Есть в наличии на складе поставщика.
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При оформлении заказа до: 2025-07-23
Ориентировочная дата поставки: конец Сентября - начало Октября
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Автор: , Brodie Mary
Название:  Revenue or Relationships? Win Both: A Customer Experience Primer to Shift Your Perspective of Business
ISBN: 9781734142600
Классификация: ISBN-10: 173414260X
Обложка/Формат: Paperback
Страницы: 460
Вес: 0.53 кг.
Дата издания: 19.10.2019
Язык: English
Размер: 216 x 140 x 24
Поставляется из: США
Описание: To create engaging customer experiences, you need to shift your perspective of business. The basics of business hasnt changed. You still need a vision, a mission, a brand, an operations and action plan, and a way to measure success. But how you view your customers and inspire them to make decisions has changed with automation. Today, companies and their employees can directly interact with customers, creating a type of community. Add to that the emergence of more people-driven work methodologies, and you can see how successful business relationships are emerging to be as important as transactions in how they impact the bottom line. Business is about people, conversations, solving problems, and customer experiences. Closing a sale requires a successful customer relationship built over many interactions, digital or live. Its hard to make a useful product without customer input and feedback. To keep a customer returning, you need to earn their trust and respect them during each experience of your brand. Such events can provide your employees the information they need to respect your customers and continue to build a relationship with them. Imagine what we could learn about our customers, our companies, and our customer experiences if we could measure that relationship value and contribution to the business? With automation, this may be possible. Discover the connection between relationships and revenue through customer experiences so your company can succeed in our automated world.


Middle-Earth Landscapes: Locations in the Lord of the Rings and the Hobbit Film Trilogies

Автор: Brodie Ian
Название: Middle-Earth Landscapes: Locations in the Lord of the Rings and the Hobbit Film Trilogies
ISBN: 0008116148 ISBN-13(EAN): 9780008116149
Издательство: HarperCollins UK
Рейтинг:
Цена: 6098.00 р.
Наличие на складе: Книга закончилась и переиздается. Можно оформить предварительный заказ.

Описание: Sumptuous hardback gift edition combining the best of the Hobbit and Lord of the Rings Location Guides, plus brand new photography unique to this book.

Prime of miss jean brodie

Автор: Spark, Muriel
Название: Prime of miss jean brodie
ISBN: 178112924X ISBN-13(EAN): 9781781129241
Издательство: HarperCollins UK
Рейтинг:
Цена: 1055.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Muriel Spark`s timeless and eternally modern novel of power and influence, brought to life for a new age of readers in a stunning dyslexia-friendly edition.

The Prime of Miss Jean Brodie

Автор: Muriel Spark
Название: The Prime of Miss Jean Brodie
ISBN: 0241956773 ISBN-13(EAN): 9780241956779
Издательство: Random House - Penguin
Рейтинг:
Цена: 1187.00 р.
Наличие на складе: Есть (1 шт.)
Описание: Passionate, free-thinking and unconventional, Miss Brodie is a teacher who exerts a powerful influence over her group of `special girls` at Marcia Blaine School. They are the Brodie set, the creme de la creme, each famous for something - Monica for mathematics, Eunice for swimming, Rose for sex - who are initiated into a world of adult games.

Let`s do Handwriting for ages 6-7

Автор: Andrew Brodie
Название: Let`s do Handwriting for ages 6-7
ISBN: 1472910249 ISBN-13(EAN): 9781472910240
Издательство: Bloomsbury
Рейтинг:
Цена: 741.00 р.
Наличие на складе: Поставка под заказ.

Описание: The new National Curriculum emphasises the importance of composition but also `transcription` i.e. spelling and `fluent, legible and, eventually, speedy handwriting.` Our exciting new `Let`s Do Handwriting` titles provide all the help that children need to write fluently and legibly. Through guided practice in letter structure and the correct formation of joins, the children are encouraged to develop a clear, attractive style to use with fluency and speed in their everyday writing. The extensive handwritten practice of a wide range of words also helps to broaden vocabulary and spelling skills. As with every title in the Andrew Brodie Basics range, parents can ensure that their children`s efforts are well rewarded. Each book features regular progress checks as well as a wide variety of attractive reward stickers. To help the children along, Marjorie the Meercat gives lots of useful tips!

Songs in ursa major : a novel

Автор: Brodie, Emma
Название: Songs in ursa major : a novel
ISBN: 1524712035 ISBN-13(EAN): 9781524712037
Издательство: Random House (USA)
Рейтинг:
Цена: 1563.00 р.
Наличие на складе: Есть (1 шт.)
Описание: This collection of insightful and endearing poems explores what kids experience on the inside that cannot be seen from the outside. From topics that readers experience every day, like the agony of waiting for recess, to the monotony of homework, to things that aren`t easy to talk about, like death and bullying, the poems are incredibly relatable.

Let`s do Handwriting 7-8

Автор: Andrew Brodie
Название: Let`s do Handwriting 7-8
ISBN: 1472910257 ISBN-13(EAN): 9781472910257
Издательство: Bloomsbury
Рейтинг:
Цена: 741.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: The new National Curriculum emphasises the importance of composition but also `transcription` i.e. spelling and `fluent, legible and, eventually, speedy handwriting.` Our exciting new `Let`s Do Handwriting` titles provide all the help that children need to write fluently and legibly. Through guided practice in letter structure and the correct formation of joins, the children are encouraged to develop a clear, attractive style to use with fluency and speed in their everyday writing. The extensive handwritten practice of a wide range of words also helps to broaden vocabulary and spelling skills. As with every title in the Andrew Brodie Basics range, parents can ensure that their children`s efforts are well rewarded. Each book features regular progress checks as well as a wide variety of attractive reward stickers. To help the children along, Marjorie the Meercat gives lots of useful tips!

Let`s do Grammar 6-7

Автор: Andrew Brodie
Название: Let`s do Grammar 6-7
ISBN: 1472940644 ISBN-13(EAN): 9781472940643
Издательство: Bloomsbury
Рейтинг:
Цена: 593.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Matched to the demands of the National Curriculum, the Let's Do Grammar workbooks have been carefully devised to match the appropriate age and stage of your child. Containing a rich variety of activity pages, each book has been designed for use at home and supports classroom learning. With regular progress tests and a complete answer section to aid assessment, this book is the perfect way for your child to practise their grammar skills and consolidate their learning.

And for added enjoyment and motivation, it also contains over 100 reward stickers!

Let`s do Grammar 8-9

Автор: Andrew Brodie
Название: Let`s do Grammar 8-9
ISBN: 1472940679 ISBN-13(EAN): 9781472940674
Издательство: Bloomsbury
Рейтинг:
Цена: 593.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Matched to the demands of the National Curriculum, the Let's Do Grammar workbooks have been carefully devised to match the appropriate age and stage of your child. Containing a rich variety of activity pages, each book has been designed for use at home and supports classroom learning. With regular progress tests and a complete answer section to aid assessment, this book is the perfect way for your child to practise their grammar skills and consolidate their learning.

And for added enjoyment and motivation, it also contains over 100 reward stickers!

Let`s do Grammar 5-6

Автор: Andrew Brodie
Название: Let`s do Grammar 5-6
ISBN: 1472940601 ISBN-13(EAN): 9781472940605
Издательство: Bloomsbury
Рейтинг:
Цена: 593.00 р.
Наличие на складе: Поставка под заказ.

Описание: Matched to the demands of the National Curriculum, the Let's Do Grammar workbooks have been carefully devised to match the appropriate age and stage of your child. Containing a rich variety of activity pages, each book has been designed for use at home and supports classroom learning. With regular progress tests and a complete answer section to aid assessment, this book is the perfect way for your child to practise their punctuation skills and consolidate their learning.

And for added enjoyment and motivation, it also contains over 100 reward stickers!

Let`s do Spelling 7-8

Автор: Andrew Brodie
Название: Let`s do Spelling 7-8
ISBN: 1472908600 ISBN-13(EAN): 9781472908605
Издательство: Bloomsbury
Рейтинг:
Цена: 741.00 р.
Наличие на складе: Поставка под заказ.

Описание: Matched to the demands of the National Curriculum and part of the successful Andrew Brodie Basics series, the Let`s Do Spelling workbooks provide all the practice children need to build their confidence and boost their ability to spell words correctly. Ideal for parents keen to support their children at home with additional spelling practice or for tutors working with children in preparation for school tests and entrance exams. With 35 practice tests and 7 progress tests, each book includes over 400 words to learn accompanied by useful spelling tips and extra advice from Comma the cat. Further challenges, stretching children`s ability to apply spelling rules, take the form of Brodie`s Brain Boosters. And because we know that motivation and encouragement are key to a child`s success, each book includes over 100 full colour reward stickers!

Let`s do Grammar 7-8

Автор: Andrew Brodie
Название: Let`s do Grammar 7-8
ISBN: 1472940660 ISBN-13(EAN): 9781472940667
Издательство: Bloomsbury
Рейтинг:
Цена: 593.00 р.
Наличие на складе: Поставка под заказ.

Описание: Matched to the demands of the National Curriculum, the Let's Do Grammar workbooks have been carefully devised to match the appropriate age and stage of your child. Containing a rich variety of activity pages, each book has been designed for use at home and support classroom learning. With regular progress tests and a complete answer section to aid assessment, this book is the perfect way for your child to practise their grammar skills and consolidate their learning.

And for added enjoyment and motivation, it also contains over 100 reward stickers!

Let`s do Mental Maths for ages 10-11

Автор: Andrew Brodie
Название: Let`s do Mental Maths for ages 10-11
ISBN: 1408183420 ISBN-13(EAN): 9781408183427
Издательство: Bloomsbury
Рейтинг:
Цена: 741.00 р.
Наличие на складе: Поставка под заказ.

Описание: Each book in this exciting new Andrew Brodie series contains more than 800 mental maths questions specially devised to boost children`s confidence by providing plenty of practice in all the key mathematical areas of the national curriculum. The structure of each test follows the same pattern but the questions get progressively more difficult as children work their way through the book. Tips provided by `Digit` the dog and word puzzles in the form of `Andrew Brodie Brain Booster` boxes provide extra elements to support children`s learning and challenge them further. Fun stickers featuring Digit the dog for every page make sure children are rewarded for their efforts!


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