Описание: The proven strategy for driving patient satisfaction, physician engagement, and better clinical outcomes with improved doctor-patient communication-from the thought leaders at Cleveland Clinic
This case studies book is a unique, practical, cutting-edge, and indispensable go-to resource for front-line practitioners and educators in medicine. Each case study (chapter) is framed by a set of introductory learning objectives, an evaluation section, thought-provoking discussion questions, and references to further readings. Furthermore, the book is conveniently organized along the continuum of medical care delivery, providing quick access to ad-hoc solutions in safety- and quality-compromised situations, illustrating how skillful communication can be the key to a more effective prevention, intervention, and response to "close calls" and adverse events.
The case studies book is unique and innovative in its interdisciplinary integration of the contemporary literature in communication science with current "hot buttons" of patient safety. It manifests a valuable interdisciplinary collaboration by translating the basic tenets of human communication science for practitioners of medicine, providing a conceptual, evidence-based foundation for formulating communication-based practice guidelines to advance patient safety and quality of care. The case studies put communication theory into practice to facilitate experiential learning, granting insights into the breadth and diverse aspects of safe and high quality healthcare delivery. Thought-provoking discussion questions and references for further reading make this book a valuable reference for medical practitioners across the world.
Описание: Draws on research conducted by The Picker/Commonwealth Program for Patient-Centered Care. This edition offers a research-based look at the experiences and needs of patients, and explores models of care that can make the experience of hospitalization more humane.
Описание: Taking a life course and generational perspective, this collection examines topics such as work-life balance, transnational families, digital storytelling and mobile parenting. It offers tools that allow for an informed and critical understanding of ICTs and family dynamics.
The success of a school greatly depends on the ability of its leaders to communicate effectively. In Connecting Through Leadership, author Jasmine K. Kullar details how to verbally and nonverbally inspire, motivate, and connect with every member of a school community, from teachers to students to parents. The book includes questions for reflection and concludes with a five-month communication challenge designed to help leaders put what they learned into action.
Use this resource as your action plan for developing strong communication skills:
Learn how to become a charismatic presenter and promote student engagement with effective communication skills.
Gain strategies for having tough conversations central to teacher leadership.
Discover how to communicate effectively through written and oral communication.
Review the ways in which body language can impact your message.
Understand how body language affects communication and other intrapersonal skills.
Analyze your communication strengths and weaknesses to create personal improvement goals and build your school leadership abilities.
Contents: About the Author Introduction Chapter 1: Communicating Through Presentations Chapter 2: Communicating Through Meetings Chapter 3: Communicating Through Tough Conversations Chapter 4: Communicating Through Writing Chapter 5: Communicating Through Body Language Afterword References and Resources Index
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