Exploring Service Science, Henriqueta N?voa; Monica Dr?goicea; Niklas K?hl
Автор: Gerhard Satzger; Lia Patr?cio; Mohamed Zaki; Nikla Название: Exploring Service Science ISBN: 303000712X ISBN-13(EAN): 9783030007126 Издательство: Springer Рейтинг: Цена: 6986.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018. The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.
Автор: Maria Eleonora Di Название: Exploring Knowledge Intensive Business Services ISBN: 0230358594 ISBN-13(EAN): 9780230358591 Издательство: Springer Рейтинг: Цена: 16769.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Provides an updated view of knowledge management strategies of knowledge-intensive business services (KIBS) by focusing on how those firms manage innovation in their value chains and at the territorial level. Offers an original analysis of key processes of KIBS, specializing in design, professional firms and information technology.
Автор: Ina Wagner; Tone Bratteteig; Dagny Stuedahl Название: Exploring Digital Design ISBN: 1447125843 ISBN-13(EAN): 9781447125846 Издательство: Springer Рейтинг: Цена: 20263.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book takes a multi-disciplinary look at digital design research where digital design is embedded in a larger socio-cultural context. It is illustrated with real examples from digital design research practices from a variety of research projects.
Автор: Stefano Za; Monica Dr?goicea; Maurizio Cavallari Название: Exploring Services Science ISBN: 3319569244 ISBN-13(EAN): 9783319569246 Издательство: Springer Рейтинг: Цена: 9781.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: IESS 2017 covered major research and development areas related to Service Science foundations, service engineering and management, service innovation, service orientation of processes, applications in service sectors and ICT support for services.
Описание: Centred on the impact of information and communication technology in socio-technical environments and its support of human activity systems, the study of information systems remains a distinctive focus in the area of computer science research. This title discusses the approaches and methodologies currently being used in the field on information systems.
Автор: Alessandra Lazazzara; Francesca Ricciardi; Stefano Название: Exploring Digital Ecosystems ISBN: 3030236641 ISBN-13(EAN): 9783030236649 Издательство: Springer Рейтинг: Цена: 13974.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The recent surge of interest in digital ecosystems is not only transforming the business landscape, but also poses several human and organizational challenges. Due to the pervasive effects of the transformation on firms and societies alike, both scholars and practitioners are interested in understanding the key mechanisms behind digital ecosystems, their emergence and evolution. In order to disentangle such factors, this book presents a collection of research papers focusing on the relationship between technologies (e.g. digital platforms, AI, infrastructure) and behaviours (e.g. digital learning, knowledge sharing, decision-making). Moreover, it provides critical insights into how digital ecosystems can shape value creation and benefit various stakeholders. The plurality of perspectives offered makes the book particularly relevant for users, companies, scientists and governments. The content is based on a selection of the best papers – original double-blind peer-reviewed contributions – presented at the annual conference of the Italian chapter of the AIS, which took place in Pavia, Italy in October 2018.
Автор: Jo?o Falc?o e Cunha; Mehdi Snene; Henriqueta N?voa Название: Exploring Services Science ISBN: 3642363555 ISBN-13(EAN): 9783642363559 Издательство: Springer Рейтинг: Цена: 6986.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Strategic Reorientation and Influences on Business-IT Alignment: Case Study of a Luxembourgish Financial Services Provider.- A Service Oriented Simulation Architecture for Intelligent Building Management.- Capabilities in Systems Engineering: An Overview.- Applying the Lead User Method for Designing e-Services - Practical Techniques and Experiences.- Theory of Constraints in the Service Sector: Characterization for Banking and Analysis of the Factors Involved in Its Adoption.- Service Innovation Analytics: Towards an Approach for Validating Frameworks for Service Innovation Capabilities via Text Mining.- Modeling ITIL Business Motivation Model in ArchiMate.- Service Science: A Service System Design Science Research Method?.- Modeling Service Relationships for Service Networks.- Evaluating the IT Strategic Plan for the Public Administration in Portugal.- Open Semantic Service Networks: Modeling and Analysis.- Ontological Representation and Governance of Business Semantics in Compliant Service Networks.- Simulation-Based Quantification of Business Impacts Caused by Service Incidents.- IT Governance Mechanisms: A Literature Review.- A Model-Driven Environment for Service Design, Simulation and Prototyping.- Towards a Taxonomy of Service Design Methods and Tools.- A Survey of Tool Support for the Animation of IT Services Process Models Execution.- Factors Influencing the Internationalization of Services Firms: The Case of Design, Engineering and Architecture Consulting Firms.- A Proposal for a Mobile Ticketing Solution for Metropolitan Area of Oporto Public Transport.- Benchmarking as a Development Tool in Healthcare.- Towards an Ontology and Modeling Approach for Service Science.- Extended DEMO-Based SLAs to Specify Customers' Expectations.- Exploring the Drivers of E-Commerce through the Application of Structural Equation Modeling.- A Model for Open, On-Demand, Collaborative Education for Service Science.- Factors Influencing Purchase Intention of Private Label Products: The Case of Smartphones.- Media Sharing in Situated Displays: Service Design Lessons from Existing Practices with Paper Leaflets.- Towards a Personal Relationship-Based Assignment of Client Representatives to Accounts.- Future Deployment of Technology in Healthcare Services - A Delphi Approach.
Автор: Mehdi Snene; Michel Leonard Название: Exploring Services Science ISBN: 3319048090 ISBN-13(EAN): 9783319048093 Издательство: Springer Рейтинг: Цена: 6429.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Some Aspects Concerning a Generic Service Process Model Building.- Building an Extended Ontological Perspective on Service Science.- How Open Data Are Turned into Services?.- A Classification Framework of Value Co-creation in Electronic and Mobile Services.- Transition and Delivery Challenges of Retained Organizations in IT Outsourcing.- Servitization - Its Raise through Information and Communication Technologies.- Introducing Service-oriented Organizational Structure for Capability Sourcing.- Why Is Aligning Economic- and IT Services So Difficult?.- Towards the Consideration of Performance Risks for the Design of Service Offers.- Developing Municipal e-Government in Italy: The City of Alfa Case.
Описание: This book provides a concise study of eye gaze tracking as a direct controller of electronic displays and interfaces inside cars and other vehicles. The author explores the prospect of controlling a vehicle’s internal system via the drivers’ eye gaze and for the vehicles to analyse and respond to a drivers' change in cognitive load too. New algorithms tackling micro-saccadic eye movements and the inaccuracy in eye gaze tracking for controlling on-screen pointers are presented and explored. Multimodal fusion algorithms involving eye gaze and finger tracking systems are presented and validated and important results have been obtained on gaze controlled interfaces and visual responses whilst encountering oncoming road hazards. A set of user trials to validate the algorithms involving driving simulators are also presented by the author.Exploring the Use of Eye Gaze Controlled Interfaces in Automotive Environments would of great importance to researchers and designers alike, within the fields of automotive design and engineering, human-computer interaction (HCI) and intelligent interfaces.
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