Описание: This textbook discusses total quality management (TQM) as a strategy rather than just a technique and provides a comprehensive overview of how TQM helps in attaining operational and business excellence, leading to customer satisfaction. Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence elaborates upon the interface of total quality (TQ) with a wide spectrum of activities such as designing, purchasing, manufacturing, process control, systems installation and maintenance, and service delivery. It broadly covers the core concepts, tools, techniques and cross-functional linkages of TQM with other operational domains. The book also demonstrates how quality management systems (QMS) should be effectively integrated with factors related to the environment, safety and maintenance to ensure business continuity, sustainability and social accountability. Besides catering to the needs of students of management and engineering in South Asia, the book would also be useful for corporate practitioners and TQM professionals. Key Features • Detailed coverage of the management of planning, designing, controlling and improving quality in products and services • Industry insights to TQM practices and implementation spread throughout the chapters in the form of snapshots • Dedicated chapters on the Six Sigma approach to quality and toolkit for TQM
Автор: Badiru, Adedeji Bodunde, Название: Project Management for the Oil and Gas Industry ISBN: 1138077518 ISBN-13(EAN): 9781138077515 Издательство: Taylor&Francis Рейтинг: Цена: 9645.00 р. Наличие на складе: Нет в наличии.
Описание:
Project management for oil and gas projects comes with a unique set of challenges that include the management of science, technology, and engineering aspects. Underlining the specific issues involved in projects in this field, Project Management for the Oil and Gas Industry: A World System Approach presents step-by-step application of project management techniques. Using the Project Management Body of Knowledge (PMBOK(R)) framework from the Project Management Institute (PMI) as the platform, the book provides an integrated approach that covers the concepts, tools, and techniques for managing oil and gas projects.
The authors discuss specialized tools such as plan, do, check, act (PDCA); define, measure, analyze, improve, control (DMAIC); suppliers, inputs, process, outputs, customers (SIPOC); design, evaluate, justify, integrate (DEJI); quality function deployment (QFD); affinity diagrams; flowcharts; Pareto charts; and histograms. They also discuss the major activities in oil and gas risk assessment, such as feasibility studies, design, transportation, utility, survey works, construction, permanent structure works, mechanical and electrical installations, and maintenance. Strongly advocating a world systems approach to managing oil and gas projects and programs, the book covers quantitative and qualitative techniques. It addresses technical and managerial aspects of projects and illustrates the concepts with case examples of applications of project management tools and techniques to real-life project scenarios that can serve as lessons learned for best practices. An in-depth examination of project management for oil and gas projects, the book is a handbook for professionals in the field, a guidebook for technical consultants, and a resource for students.
Автор: Andrea Chiarini Название: Sustainable Operations Management ISBN: 3319140019 ISBN-13(EAN): 9783319140018 Издательство: Springer Рейтинг: Цена: 13974.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book presents innovative research on various aspects of sustainability in the field of operations management and illustrates the potential of sustainability thinking and practice to improve operations performance and thereby meet customer needs.
Описание: Company and operational performance is always a topic of concern for corporations as they seek to provide quality products and services to their customer base. The Peak Performance Model discussed in this book is introduced to aid companies in identifying ways to improve company performance that can be sustained.
Автор: Lasrado Название: Internalizing a Culture of Business Excellence ISBN: 0815381174 ISBN-13(EAN): 9780815381174 Издательство: Taylor&Francis Рейтинг: Цена: 7654.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The authors provide questions to facilitate interesting and thought-provoking discussions, to teach key quality concepts, and to apply relevant theoretical frameworks.
Автор: Lutchman, Chitram (suncor Energy Inc., Calgary, Alberta, Canada) Lutchman, Kevan Akula, Ramakrishna (monsanto Crop Breeding Station, India Vegetable R Название: Operations excellence management system (oems) ISBN: 1138554308 ISBN-13(EAN): 9781138554306 Издательство: Taylor&Francis Рейтинг: Цена: 17609.00 р. Наличие на складе: Нет в наличии.
Описание: This book provides a structured approach with disciplined processes for implementing an Operations Excellence Management System (OEMS) based on the learnings and experiences from companies who have implemented OEMS.
Автор: White William Название: Excellence Beyond Compliance ISBN: 1138491470 ISBN-13(EAN): 9781138491472 Издательство: Taylor&Francis Рейтинг: Цена: 6736.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Many companies limp along from day-to-day treating the quality side of the business as a necessary evil, and doing only what is minimally necessary for compliance to regulations. This kind of approach to compliance almost always results in inefficiencies and sometimes can result in a curious kind of noncompliance. Documentation created with compliance as the sole consideration often ends up confusing the employees who must use the documentation.
This book looks beyond what is necessary for compliance alone to address what makes a quality management system (QMS) both effective and efficient. This book also never forgets that real people must make any QMS work; the book provides a blueprint for creating a QMS that real people will find useful.
After a review of the challenges that any medical device company faces in the world of today--the multiple sources of QMS requirements--the book poses a question: are we satisfied with the QMS we have now, or could we do better? If we want to do better, this book can help.
This book offers:
Advice that will lead to an effective and efficient QMS.
Detailed guidance on the key decisions to be made regarding the quality system being established.
Detailed ideas on how to execute those decisions.
Up-to-date information on compliance to current regulations and standards and guidance on staying up to date.
Specific examples of procedures.
Information regarding requirements for combination products, such as a drug + device combination.
Advice on incorporating risk management in the QMS.
This remarkable volume highlights the importance of Production and Operations Management (POM) as a field of study and research contributing to substantial business and social growth. The editors emphasize how POM works with a range of systems--agriculture, disaster management, e-commerce, healthcare, hospitality, military systems, not-for-profit, retail, sports, sustainability, telecommunications, and transport--and how it contributes to the growth of each.
Martin K. Starr and Sushil K. Gupta gather an international team of experts to provide researchers and students with a panoramic vision of the field. Divided into eight parts, the book presents the history of POM, and establishes the foundation upon which POM has been built while also revisiting and revitalizing topics that have long been essential. It examines the significance of processes and projects to the fundamental growth of the POM field. Critical emerging themes and new research are examined with open minds and this is followed by opportunities to interface with other business functions. Finally, the next era is discussed in ways that combine practical skill with philosophy in its analysis of POM, including traditional and nontraditional applications, before concluding with the editors' thoughts on the future of the discipline.
Students of POM will find this a comprehensive, definitive resource on the state of the discipline and its future directions.
Автор: Greasley, Andrew Название: Absolute essentials of operations management ISBN: 0367259346 ISBN-13(EAN): 9780367259341 Издательство: Taylor&Francis Рейтинг: Цена: 7961.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This shortform textbook consolidates all the key aspects of Operations Management into a concise and easily accessible reference tool. Breaking the subject down into its key components, this book provides a core introduction for undergraduate students studying Operations Management as part of Business and Management degrees.
Автор: Karlsson Christer Название: Research Methods for Operations Management ISBN: 1138945420 ISBN-13(EAN): 9781138945425 Издательство: Taylor&Francis Рейтинг: Цена: 9645.00 р. Наличие на складе: Нет в наличии.
Описание: Research Methods for Operations Management, second edition provides a toolkit of research approaches for advanced students and beginner researchers in OM, enabling them to tailor their research project to their own strengths and goals.
Автор: Allen C. Ward , Dantar P. Oosterwal, Durward K. Sobek II Название: Visible Knowledge for Flawless Design ISBN: 1138577537 ISBN-13(EAN): 9781138577534 Издательство: Taylor&Francis Рейтинг: Цена: 22202.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book describes what could be termed n 'engineering development secret' -- the creation and application of visible knowledge to propel effective product development. Visible knowledge is a tool nearly lost in the West, but it has been used to great effect by Toyota in its 50 year march from non-competitiveness to its current status as the preeminent global automobile company. Visible Knowledge for Flawless Design presents the reader with a systematic approach to create, capture, and display knowledge in a way that allows development teams to optimize the design of their products and production processes. Visible knowledge not only applies to knowledge management, but also provides a means of collaboration to facilitate better decision-making in the development process. The book provides a brief history and background of the technique, then takes the reader through example problems in a step-by-step workbook style that facilitates practice and application. It concludes with suggestions on implementation in the reader’s work environment. Dr. Allen Ward is the patriarch of Lean Product Development. His efforts led to the rediscovery of Visible Knowledge and the recognition of its importance in the development of new manufactured products. Allen was driven by a desire to test his hypothesis that the optimal design would be achieved through a 'design compiler' that would simultaneously evaluate all design variables to maximize the overall benefit for the customer. Or more simply put, if all of the data and trade-offs to a design were defined in advance, then simultaneously evaluating the design factors would lead developers to the optimal design solution. Dr. Ward set out to study design processes in industry to understand how companies evaluated design parameters to optimize their designs. He discovered only one company in which developers methodically created knowledge, evaluated parameters in advance of making design decisions accordi
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