Описание: With few exceptions, the service business is viewed as a "necessary evil". Servicing products, after they are sold and in customers' hands, is frequently overlooked and can be a source of customer dissatisfaction and profit loss. This thinking results in missed opportunities to convert customers into advocates and to generate significant business revenue.
If you are in the field service business, you should be designing solutions that benefit the customer and are profitable for your company. This includes developing a field service strategy, organizing the service business, optimizing field inventories, implementing Customer Relationship Management (CRM) and tailoring sales incentives.
Complicating field service operations in today's environment is the global nature of the installed base and where in the world your products and spares are manufactured. Sourcing global parts, managing the parts supply chain and the investment required are the things that keep managers up at night.
This book provides 42 essential rules to benchmark and develop a global service business. You will learn:
How to develop a profitable field service strategy and organization
How to survey customers and drive improvement in field service operations
The impact of poor field service on the bottom line
What to do in an emergency
What to consider when developing field repair inventories
What systems and tools to consider
...and much more
Rosemary Coates and Jim Reily have a combined 50+ years of global manufacturing and field service experience from companies such as Hewlett Packard and Cisco as well as the US Military. In addition they have worked on consulting engagements with a proven track record of amazing field service results. They offer insights and recommendations based on real-world experience
Описание: Designed for ministry internship, practicum, and theological field education courses, A Guide to Theological Reflection by Jim Wilson and Earl Waggoner guides ministers-in-training through the key component of fruitful ministry experience, honest and insightful theological reflection.
Автор: Casada Jim, Casada Ann Название: The Complete Venison Cookbook - From Field to Table ISBN: 0985672110 ISBN-13(EAN): 9780985672119 Издательство: Неизвестно Рейтинг: Цена: 2578.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Guile Alan, McManus Cssr Jim Название: Healing Wounds in the Field Hospital of the Church ISBN: 0852449186 ISBN-13(EAN): 9780852449189 Издательство: Неизвестно Цена: 4655.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Bright, Rachel Field, Jim Название: Llew tu mewn, y / lion inside, the ISBN: 1910574295 ISBN-13(EAN): 9781910574294 Издательство: Неизвестно Рейтинг: Цена: 1687.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This is a feel good rhyming story book. The main character is a little mouse, who is trying his best to make himself heard amongst all the large animals! At the end of his journey he finds his voice and discovers that all animals, be they large or small, have an important role to play in life. Reprint. First Published in 2018. -- Cyngor Llyfrau Cymru
ООО "Логосфера " Тел:+7(495) 980-12-10 www.logobook.ru
