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Unfiltered Marketing: 5 Rules to Win Back Trust, Credibility, and Customers in a Digitally Distracted World, Denny Stephen, Leinberger Paul


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Автор: Denny Stephen, Leinberger Paul
Название:  Unfiltered Marketing: 5 Rules to Win Back Trust, Credibility, and Customers in a Digitally Distracted World
ISBN: 9781632651785
Издательство: Career Press
Классификация:

ISBN-10: 1632651785
Обложка/Формат: Paperback
Страницы: 256
Вес: 0.39 кг.
Дата издания: 01.11.2020
Язык: English
Размер: 229 x 152 x 25
Читательская аудитория: Tertiary education (us: college)
Подзаголовок: 5 rules to win back trust, credibility, and customers in a digitally distracted world
Рейтинг:
Поставляется из: Англии
Описание: Unfiltered Marketings big ideas apply to business strategy, marketing, and the future of the brand/consumer relationship. It is a playbook for managers and for anyone interested in the ever-changing interaction between technology and culture.

Denny and Leinberger capture the profound truths and deep realities of leading and marketing in a rapidly evolving world of digital platforms. --Blake Irving, former CEO of GoDaddy

You can fake authenticity. But in this digitally saturated age, your customers will see through any misdirection.

As we are constantly on our electronic devices, we have come to distrust curated media and traditional PR. Stephen Denny and Paul Leinberger have found that people now want to make their own decisions based on raw footage, real-time updates, and unfiltered livestreams. How, then, do marketing executives and others gain consumer trust? These Fortune 500 consultants present the answer in Unfiltered Marketing.

Drawing on four years of global research, authors Denny and Leinberger have developed a comprehensive five-step process for successfully rehumanizing the digital brand experience and gaining customer loyalty. To follow it, companies must understand that consumers are (1) seeking control in an out-of-control world; and executives must rework their brand to be (2) unscripted, (3) in-process, and (4) in-context, in order to master (5) heroic credibility (brands standing by their philosophy and values). Abiding by these rules, businesses follow in the successful footsteps of brands like Patagonia, T-Mobile, adidas, GoDaddy, and others.




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