Suffling, Ernest Richard Land of the broads 9780343487348

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Автор: Suffling, Ernest Richard
Название: Land of the broads
ISBN: 9780343487348
Издательство: Franklin classics
Классификация:

История

ISBN-10: 0343487349
Обложка/Формат: Paperback
Страницы: 394
Вес: 0.60 кг.
Дата издания: 16.10.2018
Язык: English
Иллюстрации: Illustrations, black and white
Размер: 23.39 x 15.60 x 2.06 cm
Читательская аудитория: General (us: trade)
Подзаголовок: A pratical and illustrated guide to the extensive but little-known district of the broads of norfolk and suffolk
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Поставляется из: Англии
Описание: ITIL(R) Intermediate Release, Control and Validation - 4 daysThe four courses in Service Capability is aimed at students who need deep knowledge of the processes and the roles of ITIL. Service Lifecycle covered in the course but the primary focus is on processes, functions, roles and activities of its application and use by lifecycle. The courses within the Service Capability is role-based modules, each with a separate certification. Each course includes a grouping of processes and roles within ITIL is intended to give participants a specific knowledge of the practice and application related to the daily work.You`ll learn You get a deeper understanding of the part of the ITIL framework which deals with testing, validation and deployment of services. The course is aimed primarily at people working actively to plan and execute changes in IT services. You get a deeper understanding of the interaction between the requirements definition, testing and deployment as well as the importance of having a well functioning configuration management.Target groupThe target group of the ITIL Expert Qualification: Release, Control and Validation is:Г‚Вў Individuals who have attained the ITIL Foundation certificate in Service Management and who wish to advance to higher level ITIL certifications.Г‚Вў Individuals who require a deep understanding of ITIL Certificate in Release, Control and Validation processes and how it may be used to enhance the quality of IT service support within an organization.Г‚Вў IT professionals that are working within an organization that has adopted and adapted ITIL who need to be informed about and thereafter contribute to an ongoing service improvement programmeГ‚Вў Operational staff involved in Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management, who wish to enhance their role-based capabilities.This may include but is not limited to, IT professionals, business managers and business process owners.ExamThe examination is closed book and made up of multiple choice questions based on a scenario. Students will be allowed 120 minutes to answer the questions. You need at least 70% (28/40 points) to pass.PrerequisitesCandidates wishing to pass the exam for this qualification must already hold the ITIL Foundation Certificate.

Land of the broads, Suffling, Ernest Richard