Uncomfortable Inclusion: How to Build a Culture of High Performance in Life and Work, Ferreira Joe

Joe Ferreira specializes in spectacular turnarounds. However, none of Joes hard-won personal or professional successes prepared him for becoming the CEO of an organization the same week it was threatened with imminent dissolution by the United States government. Faced with a toxic legacy culture and the worst performance metrics in his industry, Joe drew upon his most momentous personal and professional life experiences--almost failing out of high school, captaining a boat through the treacherous currents of the Bermuda Triangle, letting go of micromanagement tendencies by delegating critical medical procedures--to keep a lifesaving enterprise from losing its federal certification.