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The Little Customer Service Book: A Common Sense Guide to Helping People, Grassi Rick


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Цена: 1510.00р.
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При оформлении заказа до: 2025-07-23
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Автор: Grassi Rick
Название:  The Little Customer Service Book: A Common Sense Guide to Helping People
ISBN: 9780578772929
Классификация:


ISBN-10: 0578772922
Обложка/Формат: Paperback
Страницы: 94
Вес: 0.09 кг.
Дата издания: 05.12.2020
Язык: English
Размер: 17.81 x 12.70 x 0.48 cm
Читательская аудитория: General (us: trade)
Подзаголовок: A common sense guide to helping people
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Поставляется из: США
Описание:

Have you noticed the difference in how you feel getting customer service from someone who is terrific to talk to versus the help you receive from people just going through the motions? Or worse, by someone whose attitude seems awful?


What was it about the first person? What did they do?


Thats the subject of The Little Customer Service Handbook. With more than 30 years of direct customer service experience in both corporate America and as a business owner, author Rick Grassi has condensed decades of experience into a slim volume full of simple and essential guidelines for superior customer service. This book is aimed at anyone who manages employees or has contact with customers. Its powerful principles apply equally to a storefront with a few employees or a corporate customer service center with thousands of employees.








Georgetown`s Second Founder: Fr. Giovanni Grassi`s News on the Present Condition of the Republic of the United States of North America

Автор: Grassi Giovanni, Grassi Antonio
Название: Georgetown`s Second Founder: Fr. Giovanni Grassi`s News on the Present Condition of the Republic of the United States of North America
ISBN: 1647120438 ISBN-13(EAN): 9781647120436
Издательство: Неизвестно
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Цена: 5449.00 р.
Наличие на складе: Нет в наличии.

Описание: Observations on the new American republic by an early president of Georgetown University

Let`s Eat Bugs!: A Thought- Provoking Introduction to Edible Insects for Adventurous Teens and Adults (2nd Edition)

Автор: Grassi Mk
Название: Let`s Eat Bugs!: A Thought- Provoking Introduction to Edible Insects for Adventurous Teens and Adults (2nd Edition)
ISBN: 1499152841 ISBN-13(EAN): 9781499152845
Издательство: Неизвестно
Цена: 2069.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

A New Homeland: The Massacre of the Circassians, Their Exodus to the Ottoman Empire and Their Place in Modern Turkey.

Автор: Grassi Fabio L.
Название: A New Homeland: The Massacre of the Circassians, Their Exodus to the Ottoman Empire and Their Place in Modern Turkey.
ISBN: 1642261335 ISBN-13(EAN): 9781642261332
Издательство: Неизвестно
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Цена: 7232.00 р.
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Описание:

In this work famous Italyan historian Fabio L. Grassi addresses Russian conquest of North-Western Caucasus, the massacre and expulsion of the natives, their forced migration into the Ottoman lands and the economic, political and socio-cultural impact of these events along with the struggle of the Circassians for acknowledgement and remembrance.

"A New Homeland" enlightens the tragic concequences of the colonialist policies implemented by the Trarist regime in the Caucasus and the place of the refugees and their descendants in the formation of the modern Turkish nation.

The book also includes the transcription of very important but neglected documents in French and in Italian. Also fort his reason, Fabio L. Grassi's work deserves to be welcomed as an important contribution to our knowledge of an event one must absolutly know to understand the history of late Ottoman Empire and modern Turkey.

More books at IAUPRESS.COM. AYDIN.EDU.TR

About the publisher (IAU International)

Istanbul Aydin University (IAU) has been providing flexible and relevant education to students, giving them both knowledge and opportunities. IAU is one of the best Turkish Universities that improves lives by producing leaders to society need, has programs suitable for and relevant to all life stages.

Franklin Square

Автор: Van Wie Paul D., Grassi Kiera, Mutum Hannah
Название: Franklin Square
ISBN: 1531650112 ISBN-13(EAN): 9781531650117
Издательство: Неизвестно
Цена: 4413.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.


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