Customer Development of Effective Performance Indicators in Local and State Level Public Administration, Andrew Sense, Matthew Pepper, Rebekah Schulz
Автор: Opp, Susan M. (colorado State Unversity, Usa) Mosier, Samantha L. (missouri State University, Usa) Osgood, Jeffery L., Jr. (west Chester University, U Название: Performance measurement in local sustainability policy ISBN: 0815373058 ISBN-13(EAN): 9780815373056 Издательство: Taylor&Francis Рейтинг: Цена: 9798.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book provides readers with a comprehensive understanding of what constitutes local sustainability and why it matters, focusing closely on local sustainability policy covering everything from environmental initiatives, economic development issues, and social equity concerns.
Описание: "This book provides a wise and engaging how-to guide that meets the central challenge of policy analysis: combining scientific evidence and social goals to craft practical, real-world solutions." -Thomas S. Dee, Barnett Family Professor of Education, Stanford University
Автор: Mayne Название: Monitoring Performance in the Public Sector ISBN: 1138528285 ISBN-13(EAN): 9781138528284 Издательство: Taylor&Francis Рейтинг: Цена: 22202.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: A host of promising public sector reform efforts are underway throughout the world
Since its opening in 1937, the Golden Gate Bridge has become an icon for the beauty and prosperity of the San Francisco Bay Area, as well as a symbol of engineering achievement. Constructing the bridge posed political and financial challenges that were at least as difficult as those faced by the project's builders. To meet these challenges, northern California boosters created a new kind of agency: an autonomous, self-financing special district. The Golden Gate Bridge and Highway District developed into a powerful organization that shaped the politics and government of the Bay Area as much as the bridge shaped its physical development. From the moment of the bridge district's incorporation in 1928, its managers pursued their own agenda. They used all the resources at their disposal to preserve their control over the bridge, cultivating political allies, influencing regional policy, and developing an ambitious public relations program. Undaunted by charges of mismanagement and persistent efforts to turn the bridge (as well as its lucrative tolls) over to the state, the bridge district expanded into mass transportation, taking on ferry and bus operations to ensure its survival to this day. Drawing on previously unavailable archives, Paying the Toll gives us an inside view of the world of high-stakes development, cronyism, and bureaucratic power politics that have surrounded the Golden Gate Bridge since its inception.
Автор: Bowman, James S. (florida State University, Tallahassee, Usa) West, Jonathan P. (university Of Miami, Coral Gables, Florida, Usa) Название: Public service ethics ISBN: 1138578193 ISBN-13(EAN): 9781138578197 Издательство: Taylor&Francis Рейтинг: Цена: 8879.00 р. Наличие на складе: Поставка под заказ.
Описание: Ethics—in all its exemplary and exhausting forms—matters. It deals with the most gripping question in public life: "What is the right thing to do?" Now in a thoroughly revised second edition, Public Service Ethics: Individual and Institutional Responsibilities introduces readers to this personally relevant and professionally challenging field of study. No matter the topic—the necessity of ethics, intriguing human behavior experiments, the role of ethics codes, whistleblowing incidents, corruption exposes, and the grandeur and decay of morality—there is no shortage of controversy. The book enables readers to: appreciate why ethics is essential to leadership; understand and apply moral development theory at the individual and organizational levels of analysis; differentiate between ethical problems and ethical dilemmas, and design creative ways to deal with them; develop abilities to use moral imagination and ethical reasoning—to appraise, argue, and defend an ethical position, and cultivate individual and institutional initiatives to improve ethical climate and infrastructure. Authors James Bowman and Jonathan West capture reader interest by featuring learning objectives, skill-building material, discussion questions, and exercises in each chapter.? The authors’ narrative is user-friendly and accessible, highlighting dilemmas and challenging readers to "own" the book by annotating the pages with one’s own ideas and insights, then interacting with others in a live or virtual classroom to stretch one’s thinking about the management of ethics and ethics of management. The ultimate goal is to bolster students’ confidence and prepare them for the ethical problems they will face in the future, equipping them with the conceptual frameworks and context to approach thorny questions and behave ethically.
Автор: Balla Steven J., Gormley William T. Название: Bureaucracy and Democracy; Accountability and Performance 4th Edition ISBN: 1506348882 ISBN-13(EAN): 9781506348889 Издательство: Sage Publications Рейтинг: Цена: 13306.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Given the influence of public bureaucracies in policymaking and implementation, Steven J. Balla and William T. Gormley assess their performance using four key perspectives--bounded rationality, principal-agent theory, interest group mobilization, and network theory--to help students develop an analytic framework for evaluating bureaucratic accountability. The new Fourth Edition of Bureaucracy and Democracy: Accountability and Performance provides a thorough review of bureaucracy during the Obama and Trump administrations, as well as new attention to state and local level examples and the role of bureaucratic values. ?
New to this Edition:
Interviews with two new cabinet secretaries--Christine Todd Whitman and Tom Ridge--with insightful quotes from them throughout the book. Added material on the battle over regulations, a battle that will loom large during the Trump administration, including midnight regulations and the Congressional Review Act. New examples demonstrate the activity and influence of constituencies of different kinds including the placing of women and minorities on US currency, a vignette that features the musical Hamilton, and the political protests surrounding the Dakota Access and Keystone XL pipelines. A new discussion of the privatization of roads, the pros and cons.
Автор: Goldsmith, Kleiman Neil Название: A New City O/S: The Power of Distributed Governance ISBN: 0815732864 ISBN-13(EAN): 9780815732860 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 4297.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Proposing an entirely new governance model to unleash innovation throughout local government
At a time when trust is dropping precipitously and American government at the national level has fallen into a state of long-term, partisan-based gridlock, local government can still be effective--indeed more effective and even more responsive to the needs of its citizens. Based on decades of direct experience and years studying successful models around the world, the authors of this intriguing book propose a new operating system (O/S) for cities. Former mayor and Harvard professor Stephen Goldsmith and New York University professor Neil Kleiman suggest building on the giant leaps that have been made in technology, social engagement, and big data.
Calling their approach "distributed governance," Goldsmith and Kleiman offer a model that allows public officials to mobilize new resources, surface ideas from unconventional sources, and arm employees with the information they need to become pre-emptive problem solvers. This book highlights lessons from the many innovations taking place in today's cities to show how a new O/S can create systemic transformation.
For students of government, A New City O/S: The Power of Distributed Governance presents a groundbreaking strategy for rethinking the governance of cities, marking an important evolution of the current bureaucratic authority-based model dating from the 1920s. More important, the book is designed for practitioners, starting with public-sector executives, managers, and frontline workers. By weaving real-life examples into a coherent model, the authors have created a step-by-step guide for all those who would put the needs of citizens front and center. Nothing will do more to restore trust in government than solutions that work. A New City O/S: The Power of Distributed Governance puts those solutions within reach of those public officials responsible for their delivery.
Автор: Bachrach Edgar H., Berg Austin Ray Название: The New Chicago Way: Lessons from Other Big Cities ISBN: 0809337517 ISBN-13(EAN): 9780809337514 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 3326.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Compares the decisions about Chicago`s governance and finances with choices made in fourteen other large US cities. The problems that seem unique to Chicago have been encountered elsewhere, and Chicagoans, the authors posit, can learn from the successful solutions other cities have embraced.
Автор: Pearson Byron E. Название: Saving Grand Canyon: Dams, Deals, and a Noble Myth ISBN: 1948908212 ISBN-13(EAN): 9781948908214 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 6653.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Tells the remarkable true story of the attempts to build dams in one of America`s most spectacular natural wonders. Based on twenty-five years of research, this fascinating ride through history chronicles a century of Colorado River water development and debunks the myth that the Sierra Club saved Grand Canyon.
Автор: Munnell, Alicia H. Название: State and local pensions ISBN: 081573414X ISBN-13(EAN): 9780815734147 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 4158.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
In the wake of the financial crisis and Great Recession, the health of state and local pension plans has emerged as a front burner policy issue. Elected officials, academic experts, and the media alike have pointed to funding shortfalls with alarm, expressing concern that pension promises are unsustainable or will squeeze out other pressing government priorities. A few local governments have even filed for bankruptcy, with pensions cited as a major cause.
Alicia H. Munnell draws on both her practical experience and her research to provide a broad perspective on the challenge of state and local pensions. She shows that the story is big and complicated and cannot be viewed through a narrow prism such as accounting methods or the role of unions.
By examining the diversity of the public plan universe, Munnell debunks the notion that all plans are in trouble. In fact, she finds that while a few plans are basket cases, many are functioning reasonably well.
Munnell's analysis concludes that the plans in serious trouble need a major overhaul. But even the relatively healthy plans face three challenges ahead: an excessive concentration of plan assets in equities; the risk that steep benefit cuts for new hires will harm workforce quality; and the constraints plans face in adjusting future benefits for current employees. Here, Munnell proposes solutions that preserve the main strengths of state and local pensions while promoting needed reforms.
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