Автор: Hemphill Lauren E. Название: Viridis ISBN: 0692153896 ISBN-13(EAN): 9780692153895 Издательство: Неизвестно Рейтинг: Цена: 4780.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Martin William "Marty ", Hemphill Phillip Название: Taming Disruptive Behavior ISBN: 0924674423 ISBN-13(EAN): 9780924674426 Издательство: Неизвестно Цена: 8613.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Disruptive behavior can happen in any workplace, but when it hits healthcare organizations, it can have dramatic impacts on patient care. In this definitive book by two expert therapists who have studied all aspects of disruptive behavior, you will learn not only how to recognize it, but also how to manage chronic disruptive behavior instead of looking the other way.
Are you dealing with behaviors such as these?
Unwillingness to adhere to company or practice policies
Constant tardiness, disorganization, inability to maintain a schedule
Unprofessional appearance or demeanor; poor bedside manner
Unwillingness to help out in a pinch or assume responsibility
Offensive humor
Sexual misconduct at work - sexual inuendo and sexual harassment
Clinical "laziness" - not interested in keeping up on advances in the field; stubborn, inflexible
Argumentative (always right, never wrong)
Complaining to patients, staff, physicians outside the group about colleagues and internal matters
Critical, derogatory, foul, or crude language use
Inappropriate expressions of anger, resentment, extreme negativity, moodiness, or irritability
Threats of violence or legal action directed at staff, partners, patients
Unethical, illegal, or unscrupulous behavior; lack of a sense of morality
No matter the situation you are facing in your healthcare setting, Taming Disruptive Behavior will provide you with a framework that clearly describes the problem and the solution:
How to distinguish between "unconventional" and truly disruptive behavior
What to do if you are perceived as disruptive Telltale signs of sexual misconduct in the workplace
Special considerations in dealing with nurses and members of the care team
What to do if a physician executive or board member is the problem
The role of human resources, the legal department, patient safety, quality management, risk management, and medical staff
When to get outside support and where to find help
Appendix: Programs for Disruptive Professionals included
Автор: Hemphill Mrs Evangelina Название: The 4 Dirty Secrets of After Happily Ever After ISBN: 0692287841 ISBN-13(EAN): 9780692287842 Издательство: Неизвестно Цена: 2578.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The New and Definitive User`s Guide to Lean Six Sigma
Автор: Hemphill Paul Название: The Nashville Sound: Bright Lights and Country Music ISBN: 0820348570 ISBN-13(EAN): 9780820348575 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 3604.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: While on a Nieman Fellowship at Harvard, journalist and novelist Paul Hemphill wrote of that pivotal moment in the late sixties when traditional defenders of the hillbilly roots of country music were confronted by the new influences and business realities of pop music.The demimonde of the traditional Nashville venues (Tootsie’s Orchid Lounge, Robert’s Western World, and the Ryman Auditorium) and first-wave artists (Roy Acuff, Ernest Tubb, and Lefty Frizzell) are shown coming into first contact, if not conflict, with a new wave of pop-influenced and business savvy country performers (Jeannie C. “Harper Valley PTA” Riley, Johnny Ryles, and Glen Campbell) and rock performers (Bob Dylan, Gram Parsons, the Byrds, and the Grateful Dead) as they took the form well beyond Music City.Originally published in 1970, The Nashville Sound shows the resulting identity crisis as a fascinating, even poignant, moment in country music and entertainment history.
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