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Customer Experience 3, Arif Naeem, Priestley Andrew


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Цена: 2482.00р.
Кол-во:
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Наличие: Отсутствует. 
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Добавить в корзину
в Мои желания

Автор: Arif Naeem, Priestley Andrew
Название:  Customer Experience 3
ISBN: 9781912774814
Издательство: Writing Matters Publishing
Классификация:


ISBN-10: 191277481X
Обложка/Формат: Paperback
Страницы: 296
Вес: 0.34 кг.
Дата издания: 25.03.2021
Язык: English
Размер: 21.59 x 14.00 x 1.57 cm
Читательская аудитория: General (us: trade)
Рейтинг:
Поставляется из: США
Описание:

28 international customer experience (CX) professionals share their current best-thinking, strategies and insights for achieving impact and visibility using world-class, best-practice CX principles.


Editors: Naeem Arif, Andrew Priestley.


Contributors are experienced, qualified CX experts including Neil Skehel (Foreword), Richard Jordan, Sirte Pihlaja, Laura Tengerdi, Stephanie Linville, Francesca Tempestini, Sharon Boyd, Mohamad El-Hinnawi, Marc Karschies, Sandra D P Thompson, Robert Azman, David Wales, Serena Riley, Anita Ellis, Miles Courtney-Thomas, Gabriela Geeson, James Brooks, Daniel Dougherty, Olga Potaptseva, Joanna Carr, Edward Mei, Thomas Fairbairn, Nick Lygo-Baker, Olivier Mourrieras, Gustavo Imhof, Jessica Noble, Gregorio Uglioni, Mandisa Makubalo and Anna Noakes Schulze.


Topics include: Customer centric culture

Organisation adoption and accountability

VoC insight and understandings

CX design and improvement

CX metrics, measurement and ROI

CX strategy


This is the anticipated follow-up third volume packed with frontline experience, insight and value for professionals wanting to dramatically enhance the customer experience in their organization.




Your Best Life

Автор: Priestley Andrew, McNeilly Kate
Название: Your Best Life
ISBN: 1912774771 ISBN-13(EAN): 9781912774777
Издательство: Неизвестно
Рейтинг:
Цена: 2206.00 р.
Наличие на складе: Нет в наличии.

Priestley`s England: J. B. Priestley and English Culture

Автор: Baxendale John
Название: Priestley`s England: J. B. Priestley and English Culture
ISBN: 0719072875 ISBN-13(EAN): 9780719072871
Издательство: NBN International
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Цена: 4222.00 р.
Наличие на складе: Есть у поставщика Поставка под заказ.

Описание: Priestley`s England explores the cultural, literary and political history of twentieth-century Britain through the radical critique offered by one of its most popular writers, J B Priestley. Its wide-ranging themes include `Englishness`, literary culture and its values, `Americanisation` and mass culture. -- .

Fit for purpose leadership 6: global loc

Автор: Priestley, Andrew
Название: Fit for purpose leadership 6: global loc
ISBN: 1912774526 ISBN-13(EAN): 9781912774524
Издательство: Неизвестно
Рейтинг:
Цена: 2851.00 р.
Наличие на складе: Поставка под заказ.

Описание: Covers the period of Napoleon`s invasion of Egypt and focuses on the Second Coalition`s campaign in Italy and their victories under Suvorov`s dynamic leadership that carried the tide of battle up against the French frontier. This first English translation of volume 5 of Clausewitz`s collected works conveys the character of Clausewitz`s writing in all its registers.

Drone Professional 2

Автор: Jupp Louise, Priestley Andrew
Название: Drone Professional 2
ISBN: 1912774798 ISBN-13(EAN): 9781912774791
Издательство: Неизвестно
Рейтинг:
Цена: 2206.00 р.
Наличие на складе: Нет в наличии.

Описание:

Available, In Stock Now. Disregard the purchase banners. Drone Professional 2 covers drones, professional drone pilots, UAVs, drone software and technology, civil aviation, commercial aviation, drone science and drone education. 21 drone professionals worldwide share their current best thinking, expertise and experience on commercial drone issues.


Editors Louise Jupp and Andrew Priestley.


Contributors: Dave Scott, Andre Meredith, Daniel Blomerus, Maayke Leenstra, Kim James, Ian Kiely, Itumeleng Mokoena, Filippo Tomasello, Gift Kgadima, Queen Ndlovu, Dean Polley, Godfrey Nolan, Justin Melman, Debbie Jewitt PhD, Jamie Allan, Clive Mathe, Sonet Kock, Tawanda Chihambakwe, Timothy Wise, Andrew Priestley (Editor) and Louise Jupp (Editor).


This is an impeccable resource because it combines both technical and personal anecdotal feedback from frontline experts. What is truly inspiring is the broad range of professional drone applications included in this book. Fully referenced, this is an invaluable resource for professional drone operators.


Topics include:

  • AI
  • Risk Assessment
  • Insurance
  • Safety
  • Crop Spraying
  • Conservation
  • Regulations and Compliance
  • Agribusiness
  • Surveillance and Security
  • Satellites
  • Education
  • Teams
  • Marketing
  • Manufacturing
  • ... and more


See Drone Professional 1 on Amazon Kindle and paperback.

Pivot and Grow

Автор: Priestley Andrew
Название: Pivot and Grow
ISBN: 1912774739 ISBN-13(EAN): 9781912774739
Издательство: Неизвестно
Рейтинг:
Цена: 2206.00 р.
Наличие на складе: Нет в наличии.

Описание:

21 successful international entrepreneurs share their current best-thinking, strategies and insights to pivot and grow and a sustainable, profitable entrepreneurial business especially in challenging times..


Editor: Andrew Priestley


Contributors: Paul Dunn (Foreword), Nikie Piper, Andy Cristin, Kerry Collinge, Amber Trueblood, Bob Hayward, Tammy Banks, Scott Keyser, Lorna Reeves, Robin Waite, Sammy Blindell, Matthew Newnham, Mike Bugembe, Marissa Ellis, Baiju Solanki, Kim-Adele Platts, Ben Taylor, Alexander Seery, Dave Clare, Andrew Priestley and Martin Norbury (Afterword).


This is an extraordinary volume packed with frontline experience, insight and value for anyone wanting to pivot and grow their business.


Topics include:


Pivot, grow and scale

Problem solving

Financial director insights

Branding and positioning

Scenario planning

Mission, Vision and values

Tendering

Online Business Events

Niching

AI

Managing change and change canvas strategies

Sales

Opportunity Audits

Normalising challenges

And much more ...


This is an exceptional resource and essential guide for ambitious entrepreneurs.

Beauty and The Best

Автор: Routledge Susan, Priestley Andrew
Название: Beauty and The Best
ISBN: 1912774836 ISBN-13(EAN): 9781912774838
Издательство: Неизвестно
Рейтинг:
Цена: 2206.00 р.
Наличие на складе: Нет в наличии.

Описание:

22 successful beauty industry leaders share their personal journeys, their experience, challenges, wisdom and best business advice to help you be successful in the beauty industry.


Edited by Susan Routledge & Andrew Priestley


Contributors: Susan Routledge, Katt Philipps, Verity Davies, Azra Riaz, Joan Scott, Marta Zaczkowska, Sarah Hurst, Jill Yvette Painter, Sara Shoemark, Clare Reed, Susan Over, Maria Mason, Brenda Kingswood, Catherine Whelan, Sarah Atkinson, Susanne Webb, Stefania Rossi, Jane Barker, Dawn Stanley, Anita Stubbings, Sandra Fludgate, and Lesley Blair.

Franchising Freedom

Автор: Daly-Dickson Peter, Priestley Andrew
Название: Franchising Freedom
ISBN: 1912774704 ISBN-13(EAN): 9781912774708
Издательство: Неизвестно
Рейтинг:
Цена: 2069.00 р.
Наличие на складе: Нет в наличии.

Customer First

Автор: Arif Naeem
Название: Customer First
ISBN: 1912774313 ISBN-13(EAN): 9781912774319
Издательство: Неизвестно
Рейтинг:
Цена: 3711.00 р.
Наличие на складе: Нет в наличии.


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